Basics Boutique Reviews 42

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I ordered body cream and brush on Sunday 29th June via PayPal and I still haven’t had any emails emails from the company or able to track on PayPal. I need this forgoing on holidays next week. Poor co... See more

Rated 3 out of 5 stars

Still waiting. I ordered at the beginning of June, received one email to confirm my order has being packed and ready to be sent out next day. It’s been a week now and nothing from the company. No... See more

Rated 1 out of 5 stars

Ordered some face masks and they never arrived! In fact the tracking never went past "Processing". Tried to call them for information but the number they list is disconnected. Tried emailing them but... See more

Rated 4 out of 5 stars

Your company is awesome!! I will refer them to you if they want to purchase cheap and quality disposable mask. As soon as you order, I receive item within 5-7 days. Way to go BASIC.Boutiques!!... See more

1.9

Poor

TrustScore 2 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order still not arrived

I ordered body cream and brush on Sunday 29th June via PayPal and I still haven’t had any emails emails from the company or able to track on PayPal. I need this forgoing on holidays next week. Poor communication and not made aware it would take so long at the point of ordering.

June 29, 2025
Unprompted review
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Rated 3 out of 5 stars

Still waiting.-Update: Received

Still waiting.
I ordered at the beginning of June, received one email to confirm my order has being packed and ready to be sent out next day. It’s been a week now and nothing from the company. No ability to track either. Very disappointed.
Update:
I received the package 2 hours after posting this review. I had upgraded to 3 stars, as communication or tracking /shipment details could of been provided or better. I had looked at my order on they website and is still states " These items have not yet shipped".
My dog seems to like the cooling mat, I put him on the mat and he is staying on it so far(only been 10min).

June 18, 2024
Unprompted review
Rated 1 out of 5 stars

Scam, Beware!

Ordered some face masks and they never arrived! In fact the tracking never went past "Processing". Tried to call them for information but the number they list is disconnected. Tried emailing them but they never reply. I even tried contacting them through Instagram but no such luck. Very unprofessional, please avoid!!!

January 12, 2022
Rated 1 out of 5 stars

I was always so happy with basic…

I was always so happy with basic boutique except on this occasion. I ordered on November 27 and I still haven't heard from them. Not even am I able to track down my order and I even call their number and no one answers. I don't know what's happening.

November 30, 2021
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Rated 5 out of 5 stars

I received very quickly

I received very quickly. This is my second time ordering. I have had no problems and will continue to order as long as we need to wear them. Thank you again !!!!!!!

Cheryl Baker

September 8, 2020
Unprompted review
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Rated 4 out of 5 stars

Your company is awesome!

Your company is awesome!! I will refer them to you if they want to purchase cheap and quality disposable mask. As soon as you order, I receive item within 5-7 days.

Way to go BASIC.Boutiques!! Keep up the awesome work.

Aloha,
Linda

September 7, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting

Still waiting.
I ordered mid- July and received two emails to confirm my order had been shipped. It’s been weeks and now nothing from the company. No ability to track either. Very disappointed.

August 27, 2020
Unprompted review

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