Fenex Points Reviews 117

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Let their be no doubt that this company does actions rather than just words. Given today's dubious Internet marketing/scammer gimmicks abound, these folks are top notch. I had David help me elevate my... See more

Rated 5 out of 5 stars

At first I was skeptical, thinking was this legit or not. After having done some research and reading others successes with BasisTravel, I decided to make the move to enhance my travel experiences... See more

Rated 5 out of 5 stars

I had a fantastic experience with Basis Travel! They were incredibly fast in upgrading my United status to Primer Platinum, taking only about a 24-hour turnaround or even less. This upgrade saved me a... See more

Rated 5 out of 5 stars

Basis Travel is a fantastic source for airline mileage program match benefits. They provide exactly what they offer, in a timely way, and no charge is made until the transaction is complete. They comm... See more

Company details

  1. Travel Agency

Written by the company

FenexPoints | The Trusted Marketplace for Airline Miles At FenexPoints, we make it simple, safe, and fast to turn your unused airline miles into real money. Whether you’re sitting on a stash of United, Delta, American, or another program’s miles, we offer competitive payouts with zero hassle. Our platform is designed for transparency—no hidden fees, no vague promises. Just a clear price per mile and an easy process that gets you paid fast. We’ve built FenexPoints on trust and experience. With thousands of transactions completed and a deep understanding of airline loyalty programs, our team knows the ins and outs of the industry better than anyone. From identity verification to account safety, every step is handled with care to protect both you and your miles. 💸 Sell your miles with confidence 🔒 Safe, secure, and reliable process ⏱️ Fast payouts, often same day Join thousands of savvy travelers who’ve turned their miles into money with FenexPoints.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

Love the status!

Love the status!! Worth the monies especially traveling with family. Airline contacted me with upgrade seats and refunded me with previously paid fees once I got my status. Wouldn’t mind to continue with the status as long as I can get it thru this!!

July 7, 2023
Unprompted review
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Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere gratitude to Mohammed, my agent, for providing exceptional customer service throughout my journey of booking a travel package. From the very beginning, Mohammed went above and beyond to ensure that I was well-informed and supported.

Initially, due to my work commitments, I struggled to find time to review the package details that Mohammed had sent me. However, after mentioning that I was only available on Wednesdays, Mohammed took note of this and started contacting me on that specific day of the week. This level of attention and dedication truly impressed me.

For the next 3-4 months, without fail, Mohammed would reach out to me every Wednesday, ensuring that I had the opportunity to discuss any questions or concerns I had regarding the package. His consistent follow-up demonstrated his commitment to delivering outstanding customer service.

I truly appreciate Mohammed's dedication and proactive approach.I highly recommend Mohammed as an agent for anyone seeking reliable and attentive service. His commitment, professionalism, and customer-centric approach make him a standout professional in the industry. Thank you, Mohammed, for your outstanding support and for making this experience a memorable one.

Sincerely,
Mian Hashim

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

It Worked!!!

Prior to Covid I was Platinum with United. Since then I have slowly slipped to Gold then now to Silver. With several international flights coming up I was missing having the upgrades and benefits of my platinum status.

I have been getting ad’s on Facebook for a while for various services and decided to pull the plug. After looking at the site and noticing that there were only 40 prior likes on there page I was skeptical and worried it could be a scam. With over 200,000 miles spent on tickets for future flights I was very nervous. Still I placed the order for platinum and watched my account & email like a hawk for something to go wrong.

A couple of hours later I got a lovely text message stating that my credentials were incorrect. I updated the information for them and again watched everything like a hawk. Once they verified my credentials I was told my status would update within 48 hours.

I checked in at the 42 hour mark still no status updated. So I messaged the rep and within 5 minutes I got an email and text message saying I was all set. I logged in everything was updated to Premier 1K and everything was safe and sound.

The process was smooth, and I was worried for nothing. Im so thankful for this company and service they provided. Would highly recommend.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

So I took a chance and joined the…

So I took a chance and joined the service today, Ever since Covid I haven’t flown a lot and I lost all of my status with united and wanted to get my platinum status back. I joined and within two hours I had my status not only that but upgraded me to 1K I immediately booked 2 tickets and was able to use my stays for upgrade seats Excellent service and they deliver as advertised

June 13, 2023
Unprompted review
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