BassBros Reviews 

300
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff members and the wonderful personalized advice provided when selecting various musical instruments. Many buyers note that all purchases are handled with absolute professionalism and extreme care from start to finish. Consumers also note the remarkably fast shipping and the excellent condition of the items upon arrival at their destination. People deeply appreciate the smooth trade-in process and the truly welcoming atmosphere experienced at the physical retail showroom. Shoppers consistently recommend these reliable services to others looking for quality gear and dependable support.

What people talk about most

Product

Consumers find product quality and selection to be exceptionally positive, praising the impressive variety of... See more

Staff

Users describe positive interactions with staff, frequently highlighting their deep expertise and welcoming,... See more

Service

People report positive experiences with service, often highlighting friendly staff and great advice.... See more

Quality

Reviewers highlight great satisfaction regarding quality, noting that instruments arrive in excellent... See more

Delivery service

Reviewers express high satisfaction with the delivery service, noting that orders are shipped promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a vintage Fender P from here. Great service and really helpful and knowledgable guys - would really recommend giving them a try. worth booking an appointment so you can try the guitars, other... See more

Rated 5 out of 5 stars

This was my second purchase from Will at BassBros. Great help from Will pre purchase which was reassuring, and the item arrived next day having been excellently packed and protected. I'm very pleased... See more

Rated 5 out of 5 stars

Stumbeled across BassBros by accident when I was looking to step up from my Ibanez Talman. Spotted an immaculate 2021 Fender Player Jazz Fretless on their website at a very reasonable price. After a q... See more

Rated 5 out of 5 stars

I have just bought another wonderful instrument from Bassbros. It had been set up exactly to my requirements and also included a new set of strings. We had some problems with the electrics, but Jack w... See more


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5.0

Excellent

TrustScore 5 out of 5

300 reviews

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5.0

All reviews

(300)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Service

This is the second bass I’ve bought from Bass Bros and as always, the service was fantastic. Communication from Will was brilliant, delivery was extremely quick and the bass was better than expected. Will happily buy from Bros Bros again.

December 4, 2024
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Rated 5 out of 5 stars

Highly recommend Bass Bros!

I part exchanged a bass and Will was able to send over a reasonable offer, clear invoice and collection arrangements for my bass promptly. Once he received my bass and the remainder was paid off, it was dispatched the next working day and arrived well packaged the following day. It played perfectly straight out the box and was set up well. Overall, a seamless transaction.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

I wouldn't hesitate to recommend Will…

I wouldn't hesitate to recommend Will at BassBros as he was extremely professional and knowledgable throughout my purchase and couldn't have been more helpful and reassuring as he was always prompt in replying to my emails. I would certainly contact Will if I was ever to buy or sell in the future. Brilliant service. Thanks Dave

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Commission sales with Bassbros…

I have sold a couple of basses through the shop on commission sale. I cant praise them enough. A pleasure to deal with Will and Sam. Great people, Great pictures for the adverts, good comms throughout the process, a quick sale in both cases, and prompt payment after the sale.

November 19, 2024
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Rated 5 out of 5 stars

Pre-owned Vanderkley 2x12MNT

Whilst scrolling through the BassBros website (who doesn't love doing that?) I checked their amplification section just to see that they had a Vanderkley 212MNT cab for sale that was quite frankly being listed at a ridiculous low price for what it was. I wasn't in the market at the time but always fancied a high performance, lightweight 2x12 cab. I had looked at Barefaced, Bergantino & Vanderkeley but all were well over £1000. Until I came across this preowned Vanderkley on BassBros. I just couldn't say no. & this one came with the genuine, fitted, Vanderkley cab cover too. So It had to be mine :)
The cab was delivered quickly & extremely well packaged - even with my excitement to get plugged in it was a battle to get through the delivery packaging!
Once unpacked & checked over the cab looked & felt brand new. No scratches or scuffs anywhere - just a couple of tiny (insignificant & expected) scuffs on the padded cover itself. The cab was immaculate.
Once plugged in the sound from the 2x12 Faitel Pro drivers was everything I hoped it would be. Detailed highs, clear mids & a crushing low end. Pretty much all my active basses needed to have their eq's cut back due to how efficient the drivers are & my passive basses sounded just as good. Despite it being a pre-owned item BassBros clearly choose their stock carefully. It may have been a 'new' cab to me but looks & sounds like a brand new product.
Just goes to show that it's worth checking the BassBros website regularly - who knows what gem you may find. Thanks again Will & BassBros.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing bass

Amazing Fender Jazz purchased from Bass Bros, fantastic customer service and an overall great buying experience. I will be purchasing all new basses from Bass Bros from now on.

November 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, I’ve bought and sold to Bassbros and every time it’s a pleasure. Reasonable prices and good quality goods not to mention fast dispatch times, what’s not to like. Highly recommended.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Bass Bros are my go to!

This is the second guitar i have bought from Bass Bros. And is the second time i have received excellent service! Always a great selection of pre-loved quality instruments at fair prices! Top service throughout and well packaged as this one didn't include a case/bag and it got to me in tip top condition! Wouldn't hesitate to buy from Will / Bass Bros again!

October 25, 2024
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Rated 5 out of 5 stars

Great service, great product.

At my request, Will pretty much left me alone on the sofa with a Musicman Sterling USA and my headphone practice amp for two (maybe three? Sorry!) hours, bar the occasional check and coffee/drink offer. It worked, we bonded and I bought it, and love it. No hard sell, just a customer being listened to, and his wishes adhered too. If only every retail experience was like this. Thanks Will - highly recommended to all.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Genuinely a Bassist’s Bass Shop

Excellent service, fast delivery, and a truly wonderful vintage bass at a good price. The instrument arrived exactly as described in the ad and set up precisely as requested, while communication and follow up with Will was friendly and helpful throughout. All in all a very positive experience.

October 1, 2024
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Rated 5 out of 5 stars

BASSBROS

I have bought a number of basses from BassBros. All have arrived quickly and as described and with a new set of strings. Highly recommended company to deal with.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch transaction

Top notch transaction. Especially for an International deal. Was extremely impressed with how Bass was packed/shipped. I wouldn’t hesitate to buy from Bass Bro’s again. A++

September 13, 2024
Unprompted review

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