The company was doing great! Because of google fill in automatically my order was sent to my old adress. The problem was solved easy. The produkt ist not as great as expected, I have to clean the filt... See more
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Review summary
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Small but powerfull tool, clean cuts and great relieve for the handmuscles. When you have a large cutting job the sound is a bit annoying.
The ordered device arrived good and all content was ok, but the box of the device itself was ripped.
I purchase 2 batteries on may 04 2026 and never receive the package!! Can´t track the parcel in shop app! Here my order #FX161445 New update on May 23: Package received! Product seems good. I chan... See more
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Company details
Written by the company
Batavia is an international tool brand which was founded in 2009. Batavia specialises in technical innovative tools and DIY products. In many cases, these products are designed and developed by ourselves and introduced successfully into the European, US and Australian market. We pride ourselves on our innovative and quality products.
Contact info
Wethouder Wassebaliestraat 6D, 7951 SN, Staphorst, Netherlands
- +31 0522 215 015
- sales@bataviastore.com
- bataviastore.com
4.4
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 48 hours
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Fantastic friendly and profesional…
Fantastic friendly and profesional tableware I got from BATAVIA. Ordering and delivery completely problem free. Recommended.
June 23, 2022
Great service and excellent products.
June 14, 2022
Fast delivery and a good support.
June 14, 2022
Perfect service, good company
Even we had problem. But they were really quick to help us and they have fixed it without any frustration. I will buy another one for my father as a gift. Thank you for you service quality.
June 13, 2022
Superior company
I had an issue with Batavian tool in the past. The company send replacement product and gained my respect. This is my second order. For DIY is good choise.
June 11, 2022
Just a joke!
Just a joke!
My command was arrived in an unthinkable degrated state, Repacked by the delivery and it missed nearly all.
When I wrote for the return, I had no answer!
June 8, 2022
Reply from Batavia B.V.
Dear Jean-christophe,
Sorry to hear that the package was damage due to transportation by GLS, I have send them a message explaining what has happend, this is ofcourse unacceptable to us, You can expact from us that your order will be delivered in the right conditions. You also said that you missed nearly all? I have looked up your order in our system and you only ordered the grasstrimmer without battery and charger? Can you please contact us on what exactly you missed? you can send us an email to sales@bataviastore.com. We are eager to help you and leave you with a good experience!
Perfect service
May 31, 2022
Excellent service
Excellent service! I bought a Nexxsaw, great piece of kit for pruning. Delivered within a couple of days, no problems. Unfortunately it seems to have had a defect. Contacted after sales with the description of the defect, pictures and a video and they sent me a replacement saw within a couple of days. Amazing little saw, and with the pole extension no climbing on ladders to tend the trees.
May 2, 2022
Transport with gls to germany isnt ok
Transport with gls to germany isnt ok. I have no information to Pick up my product at the smal retail post Office. I See it a view days later when i miss my product.
April 11, 2022
Reply from Batavia B.V.
Dear Anselm, We are sorry to hear that GLS did not provide you with the necessary information. We hope that you still have received your order. We are currently bussy with having our own warehouses in Germany and will use German parcel delivery services. Please contact us if there is anything else that might bother you.
No complaints everything is fine
Sorry maar meen Nederlands is niet good.
So I try in English: Thank you for your fast support. Everything was delivered safely in time.
Quality and price of products is good. No complaints about nothing 😃
March 16, 2022
Misleading description of deliverables
Your description of the deliverables was incorrect .Only 3 out of 4 brushes promised was delivered . You recognised the mistake in your ad , but didn't keep the promise.
March 6, 2022
Reply from Batavia B.V.
Dear fabrizio, in the description we have put whats included:
1x 7062678 multi brush
1x Detail Spiral Brush
1x Wave Brush
1x Multi Nylon Brush
the first one is the actual maxxbrush equipment and not a brush. the maxxbrush only has a total of 3 brushes, in this case you have received all the brushes which are 3 and the maxxbrush equipment.
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