BatchLeads Reviews 1,328

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitudes, often highlighting exceptional customer service. Many people appreciate the personalized and efficient approach of the support team, noting quick resolutions to their inquiries. The service itself is frequently described as useful and effective, with consumers finding it user-friendly and reliable for their needs. However, some customers also noted issues with the data quality, describing it as old or inaccurate. A few people found the user interface to be somewhat outdated and encountered bugs during their trial periods.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Staff

Reviewers consistently highlight positive aspects of staff, praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers praise the ease of looking up... See more

Based on these reviews

Rated 5 out of 5 stars

I had questions about the cost of an upgrade and couldn't find anyone at BatchLeads to help.I had a previous communication with Sophia,so I emailed her.To my surprise,Sophia responded within minutes a... See more

Company replied

Rated 5 out of 5 stars

Joshua Rivera was on point from the moment of first contact. Initially, I was unable to resolve the problem; he offered to hop on a Google Meet to help me troubleshoot. However, at the last minute wh... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Batch Leads since their very start. I'm very loyal to a company once i feel my business needs are met through that company, and i have to tell you, Batch has always provided, i... See more

Company replied

Rated 5 out of 5 stars

Ana delivered top-tier customer service. She confirmed and applied my 15% lifetime discount without any hassle and walked me through what I needed. Couldn’t ask for better support

Company replied


Company details

  1. Cloud Computing Service
  2. Database Management Company
  3. Real Estate Consultant
  4. Software Company
  5. Software Vendor

About BatchLeads

Written by the company

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About BatchLeads
BatchLeads is the most comprehensive real estate investing platform used by investors, wholesalers, lenders, title companies, and property service providers to generate leads, manage lists, find on- and off-market deals, and engage with property owners and real estate agents. All-inclusive property data with phone number and emails, all in one place. Start finding and closing more deals today with BatchLeads.


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4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ana delivered top-tier customer…

Ana delivered top-tier customer service. She confirmed and applied my 15% lifetime discount without any hassle and walked me through what I needed. Couldn’t ask for better support

November 28, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Great service

Great service - they have been so helpful!

November 26, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Awesome Training

Great, very detailed and informational

Grace was awesome!

November 19, 2025
Unprompted review
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Reply from BatchLeads

We truly appreciate your kind words! It means a lot to our team to know you’re having a great experience with BatchLeads. Thank you for sharing your feedback!

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Grace and Ezra are DIVINELY…

Grace and Ezra are DIVINELY EXCEPTIONAL, which their names are the Biblical Spiritual Essence of their phenomenal personalities and being nature! My partner, Kimi, and I are exceedingly grateful to have connected with them both during our 1 on 1 call this early Tuesday morning to discuss optimally utilizing the platform and Growth Plan--for directly translating into yielding immediate results in our real estate entrepreneurial business operations. Thank you both again, and the BatchLeads team for the stellar support and genuine care!

Many Blessings,
C-R.

November 18, 2025
Unprompted review
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Reply from BatchLeads

Thanks so much for the awesome review! 🙌 We love hearing that we hit the mark for you—it keeps us motivated to keep delivering our best.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

love the system support is great…

love the system support is great too..Vince was super helpful and answered all my questions

November 17, 2025
Unprompted review
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Reply from BatchLeads

We truly appreciate your kind words! It means a lot to our team to know you’re having a great experience with BatchLeads. Thank you for sharing your feedback!

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Cancelled process

Assistance very helpful and efficient.

November 10, 2025
Unprompted review
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Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Great communication and I was able to…

Great communication and I was able to get my problem and question solved!

November 3, 2025
Unprompted review
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Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Lady was amazing


Lady was amazing. Thank you!

November 3, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 1 out of 5 stars

i first got charged 2k without knowing…

i first got charged 2k without knowing it. Then a couple years later someone hack my account and i was charged 7000
batch leads told me they will not refund me. I called bank of America fraud and they are working on it. How do i know if batch leads started all these issues or sold my data to someone else

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Ana was wonderful

Ana was wonderful. She listened and got the issue resolved quickly. Excellent work!

October 27, 2025
Unprompted review
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Reply from BatchLeads

We truly appreciate your kind words! It means a lot to our team to know you’re having a great experience with BatchLeads. Thank you for sharing your feedback!

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Overall great response time

Overall great response time, very helpful and understanding.

October 27, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Quick and Helpful!

Quick, responsive, and helpful.

October 27, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We truly appreciate your kind words! It means a lot to our team to know you’re having a great experience with BatchLeads. Thank you for sharing your feedback!

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

They were very good and solved my…

They were very good and solved my problem quickly!

October 27, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Yvonne helped me solve my issue…

Yvonne helped me solve my issue successfully.

October 22, 2025
Unprompted review
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Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

I have been a client of Batch Leads…

I have been a client of Batch Leads since their very start. I'm very loyal to a company once i feel my business needs are met through that company, and i have to tell you, Batch has always provided, implemented and came in clutch through out the years! Love Batch , cant thank them enough

October 22, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We truly appreciate your kind words! It means a lot to our team to know you’re having a great experience with BatchLeads. Thank you for sharing your feedback!

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

i had multiple issues and vince helped…

i had multiple issues and vince helped me through each one thoroughly.

October 21, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

Lady was amazing and took the extra…

Lady was amazing and took the extra time to answer all my questions for BatchLeads and BatchDialer in great detail. Thank you

October 20, 2025
Unprompted review
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Reply from BatchLeads

Thanks so much for the awesome review, Charles! 🙌 We love hearing that we hit the mark for you—it keeps us motivated to keep delivering our best.

BatchLeads
Customer Success Team

Rated 5 out of 5 stars

support team Yvonne was great she took…

support team Yvonne was great she took care of my problem immediately

October 16, 2025
Unprompted review
BatchLeads logo

Reply from BatchLeads

We’re delighted to hear your positive feedback! Thank you for taking the time to share your experience with us and the BatchLeads community.

BatchLeads
Customer Success Team

Rated 1 out of 5 stars

⭐ 1 Star (Would Give Zero if Possible)

I wish I could rate Batch Leads a zero. I signed up for the 7-day free trial and was paid for a full year. When I realized the platform was not user-friendly, I called three days later to cancel; still within the trial period and was told I couldn’t cancel and would have to switch to month to month, pay for a month, even though I wasn’t using their service and then cancel.

I never signed a contract, yet they refused to cancel before the trial ended. The whole experience felt very unethical and misleading business practices. I would strongly recommend anyone considering this platform to read the fine print and proceed with caution. I'm filing a dispute with my bank because this is just wrong on every level. To be clear, I signed up utilizing the seven day trail period but lets say I didn't you still offer this service so why not honor it especially when you see the platform was not used.

October 4, 2025
Unprompted review
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Reply from BatchLeads

Hi Terez,

We appreciate your feedback and the opportunity to clarify your concern. After reviewing your account, we confirmed that you did not sign up for a 7-day trial but for an annual plan directly. Our refund policy allows refunds within 3 days only if there has been no account usage. In your case, usage was recorded during that period.

As a consideration, our team offered to downgrade your subscription to a monthly plan and refund the difference, but this option was declined. Despite being outside of policy, we proceeded with a full refund, which was processed and confirmed on October 15, 2025.

We strive to handle all concerns fairly and transparently, and we appreciate your understanding. If you have further questions, our support team remains available to assist you.

BatchLeads
Customer Success Team

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