Bateriabuy Reviews 

159
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Fast and reliable delivery of the battery. The required tools to install the battery have been included in the pack, no problems. Good product, already installed and running perfect.

Company replied

Rated 5 out of 5 stars

Great product and great service. Unfortunately let down by their Portuguese courier who couldn’t find my address even with a google pin. I had to collect the item myself after tracking down the courie... See more

Company replied

Rated 4 out of 5 stars

Payment process is confusing due to PayPal spam, this is the reason for not giving 5 stars. Product info on site was accurate, payment immediately acknowledged, shipping on next day. Good packaging to... See more

Company replied

Rated 5 out of 5 stars

Fast delivery as promised and the product arrived in perfect shape. The only suggestion I would do is that evem though the product said that it would be delivered within 3 to 4 days (and it was),... See more

Company replied

Company details

  1. Battery Store

Written by the company

Bem vindo ao bateriabuy.pt! Temos em stock quase todos os modelos de bateria para as principais marcas de portáteis, como ACER, HP, DELL, ASUS, APPLE, SONY, LENOVO, etc. Você consideraria trocar uma bateria se sua antiga está exausta e incapaz de recarregar. Agora você está no lugar certo! Nós vendemos baterias de alta qualidade com os melhores preços, compare as ofertas mais baratas em Portugal e você pode encontrar a bateria certa para o seu portátil aqui.


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4.5

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.5

All reviews

(159)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, fair price

September 20, 2024
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for your feedback! We're glad to hear you were satisfied with the fast delivery and pricing. We appreciate your support!

Best regards,
bateriabuy.pt Team

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Rated 2 out of 5 stars

Damage

After almost 2 years of use, the battery its with low capacity and starts to swell

September 22, 2024
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for reaching out and sharing your experience with us. We’re sorry to hear that your battery has started to swell and has lost capacity. Battery performance can vary based on usage and conditions, and swelling is a serious issue that should not be ignored.

Please ensure that the battery is handled safely and disposed of properly. We recommend replacing it as soon as possible to avoid any potential hazards.

If your battery is still under warranty, we would be happy to assist you with a replacement or refund. Please contact our customer service team with your order details, and we will resolve this issue for you promptly.

Thank you for your understanding, and we appreciate your business.

Best regards,
bateriabuy.pt Team

Rated 5 out of 5 stars

The battery HP EliteBook

The battery was well packaged and delivery was fast and efficient. The installation on the laptop went smoothly and is now working.

January 16, 2024
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for your feedback! We're pleased to hear that the battery arrived quickly, was well-packaged, and installed smoothly. If you have any further questions or need assistance, feel free to contact us.

Best regards,
bateriabuy.pt Team

Rated 5 out of 5 stars

Excellent quality/price battery and fast delivery

Was my first purchase and I bought a battery for a HP Pavilion 15-au107np. The battery was well packaged and quickly shipped to Portugal. The website is easy to use. However, as it was not necessary to create an account, there was some fear when paying. I recommend

June 12, 2024
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for your wonderful feedback! We are pleased to hear that your first purchase experience was positive and that you found the battery for your HP Pavilion 15-au107np to be well-packaged and the shipping to Portugal to be quick.

We understand your concerns about the payment process, and we are continuously working to ensure that our customers have a safe and smooth experience. We appreciate your recommendation and look forward to serving you again in the future.

If you have any questions or need further assistance, please feel free to contact us.

Best regards,
bateriabuy.pt Team

Rated 4 out of 5 stars

Good battery, quick delivery, lack of tracking details.

Battery is good and arrived from China to EU in under a week. The only reason for not giving it 5 stars is because the order was showing as "in processing" until the day it was delivered. I sent a message the day before the delivery asking what was the status and got a reply the following day saying that it had been sent and providing a tracking number, but it was delivered that day to my great surprise.
So, all in all, a small lack of communication/feedback but all the rest was all good. Good battery too, after a couple of cycles it holds the charge and is even larger capacity than the original.

June 26, 2024
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for your feedback. We are delighted to hear that the battery is performing well and that it arrived promptly from China to the EU. We apologize for the lack of communication regarding the order status and appreciate your understanding. We will strive to improve our communication in the future. Thank you for choosing us!

Best regards,
bateriabuy.pt Team

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Rated 4 out of 5 stars

Very good service

Very good service, just an initial doubt concerning the payment with VISA. It was quickly clarified by BatteryBuy staff.
Delivery on the expected time, proper information regarding the transport & delivery.
Just waiting for the week-end to install the battery and confirm if it works...

March 11, 2024
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for sharing your experience with us! We're glad to hear that our customer service team was able to quickly address your initial payment concern. We strive to provide clear and helpful assistance to our customers at every step of the process.

Regarding the delivery, we're pleased to know that it arrived on time and that you were provided with proper information about the transport and delivery process.

We hope that the installation of the battery goes smoothly for you over the weekend, and we're confident that it will work as expected. If you have any further questions or need assistance during the installation process, please don't hesitate to reach out to us. We're here to help!

Best regards,
bateriabuy.pt Team

Rated 5 out of 5 stars

Fast well-conditioned delivery

Fast and well-conditioned delivery.
Battery installation and charging without any problem.

January 16, 2024
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Querido cliente,

Obrigado pela sua excelente avaliação! Ficamos muito felizes em saber que você teve uma entrega rápida e que nosso produto atendeu às suas expectativas e foi exatamente como descrito.

Fornecer uma experiência descomplicada é nosso objetivo, e estamos felizes que a bateria de reposição venha com o tamanho de chave de fenda necessário para a instalação. Sua recomendação significa muito para nós e estamos muito gratos pela sua confiança em nossos produtos e serviços.

Se precisar de ajuda no futuro ou tiver mais comentários, não hesite em contactar-nos.
Obrigado por nos escolher e esperamos atendê-lo novamente.

Sinceramente,
Equipa bateriabuy.pt

Rated 5 out of 5 stars

5 Stars

Perfect service, delivery in just 4 days and the battery is working well!

January 15, 2024
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

I'm thrilled to hear that you had a perfect experience with our service! The fact that the delivery took just 4 days and the battery is working well is fantastic news. Your satisfaction is our priority, and we appreciate your positive feedback.

If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our service, and we look forward to serving you again in the future.

Best regards!
bateriabuy.pt Team

Rated 5 out of 5 stars

Excellent product and service

December 5, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Prezado(a) Cliente,

Agradecemos imensamente por reconhecer nosso produto e serviço como excelentes!

É muito gratificante saber que conseguimos atender às suas expectativas e proporcionar uma experiência positiva. Nosso compromisso é sempre oferecer produtos de alta qualidade e um serviço excepcional aos nossos clientes.

Se houver algo mais em que possamos ajudar ou se desejar compartilhar mais detalhes sobre sua experiência, não hesite em nos contatar. Sua opinião é muito valiosa para nós e nos ajuda a continuar aprimorando nossos produtos e serviços.

Agradecemos novamente por escolher nossos produtos. Seu reconhecimento significa muito para toda a equipe!

Atenciosamente,
bateriabuy.pt Team

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Rated 5 out of 5 stars

10/10, highly recomand them!

10/10 if I could rate them like that. The price was the lowest I could find anywhere online, placed my order on a Thursday and had it Monday morning. The product is as described and works straight out of the box, was packed carefully and i have nothing to complain about. My 5-year-old laptop feels like new again, thanks!

October 30, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear customer,

Thank you for your positive review! We are very pleased that you had such a positive experience with our products and services. Customer satisfaction is our unremitting goal, and hearing your 5-star review really encourages us.

We have always been committed to providing high-quality products while ensuring competitive prices. We're glad you found the lowest price online and that you're satisfied with the product's description and performance. We pay attention to packaging details to ensure the product arrives safely during shipping, so it's also gratifying to hear that you are satisfied with your packaging.

If you have any other needs or questions in the future, please feel free to let us know. Thank you again for your support. I wish your 5-year-old notebook has a new look and happy use!

Regards.
Bateriabuy.pt

Rated 5 out of 5 stars

Everything went well

Everything went well. The battery arrived in 2 days and was well packaged. I mounted it on the computer and it is working correctly.

October 17, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear,

We appreciate your feedback and are delighted to hear that your recent battery purchase went smoothly. It's our top priority to provide our customers with a seamless experience from the moment of purchase to product installation.

We're pleased to learn that the battery arrived promptly, within just 2 days, and that it was well packaged to ensure its safe delivery. We understand the importance of receiving products in good condition.

It's also great to hear that you were able to successfully install the battery on your computer and that it's now functioning correctly. If you have any further questions or need assistance with anything related to the product, please don't hesitate to reach out to our customer support team. We're here to help.

Once again, thank you for choosing our products, and we look forward to serving you again in the future. Your satisfaction is important to us, and your feedback motivates us to continue delivering high-quality products and services.

Warm regards,
bateriabuy.pt Team

Rated 5 out of 5 stars

High quality

I received the product on time and it looked exactly as advertised.

September 27, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear customer,

Thank you for sharing your experience with us. We greatly appreciate your feedback and are pleased to hear that everything went smoothly with your recent purchase. Your feedback is important to us, and here's a response to your comments:

"I received the product on time and it looked exactly as advertised."

We're delighted to know that our delivery service met your expectations, ensuring that you received your order on time. It's equally satisfying to hear that the product you received matched the description provided in our advertisement.

At bateriabuy.pt, we strive to provide a seamless shopping experience, and your satisfaction is our ultimate goal. If you ever have any questions, concerns, or need assistance in the future, please do not hesitate to reach out to our customer service team. We're here to assist you.

Thank you for choosing our products. We look forward to serving you again and exceeding your expectations in the future.

Warm regards,
bateriabuy.pt Team

Rated 5 out of 5 stars

Fit as expected and works well

July 25, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Great to hear! We're pleased that the battery fit as expected and is working well for you. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing our product, and we appreciate your positive feedback!

Best regards!
bateriabuy.pt Team

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Rated 5 out of 5 stars

Battery is working as new!

Fast shipping
Well packed
Battery is working as new!

July 31, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

That's fantastic to hear! We're glad that you experienced fast shipping, found the package well-packed, and that the battery is working as new. Your satisfaction is our priority, and we appreciate your positive feedback.

If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing our service, and we look forward to continuing to meet your expectations.

Best regards!
bateriabuy.pt Team

Rated 5 out of 5 stars

I made a mistake in the email address…

I made a mistake in the email address and I realized that after the order was delivered so I couldn't change it but Bateryabuy support was very responsive and they keep me updated on the progress. Thank you

July 24, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear valued customer,

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and understanding regarding the email address issue during your recent order.

We understand that mistakes can happen, and we sincerely apologize for any inconvenience caused. Rest assured, we always strive to provide the best possible support to our customers, and we are glad to hear that our team at Bateryabuy was responsive and kept you informed throughout the process.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We are here to help!

Once again, thank you for your understanding and for being a valued customer. We look forward to serving you again in the future.

Best regards,
Customer Support Team
Bateryabuy

Rated 5 out of 5 stars

Thank you for the fast service and good…

Thank you for the fast service and good product (I did put this new battery on my laptop and so for its duration time seems to be better than the original one, I trust it will last a couple of years at least as well). So far I am highly satisfied with this my first purchase at Bateriabuy.

July 13, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for your kind feedback! We're delighted to hear that you're satisfied with our fast service and the quality of the product you purchased from us. It's great to know that the new battery has improved the duration time compared to the original one. We strive to provide reliable and long-lasting products to our customers.

We appreciate your trust in our brand and are committed to maintaining the same level of excellence in all our future interactions. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.

Once again, thank you for choosing Bateriabuy for your first purchase. We value your business and look forward to serving you again.

Best regards,
Bateriabuy.pt Team

Rated 5 out of 5 stars

Awesome delivery

Awesome delivery! Nice package with the battery tools to change it.

For customers like me you should put an qrcode to a youtube video to help changing the battery

July 11, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for your positive feedback and for appreciating our delivery service. We're glad to hear that you received the battery package in good condition and found the included tools useful for changing the battery.

We appreciate your suggestion about including a QR code to a YouTube video to assist customers in changing the battery. It's an excellent idea to provide additional support and guidance during the installation process. We will definitely consider implementing this suggestion to enhance the customer experience.

We value your feedback and strive to improve our services continuously. If you have any further suggestions or need assistance with anything else, please don't hesitate to reach out. We're here to help!

Thank you once again for choosing our products and taking the time to share your experience.

Best regards,
Irelandbattery Team

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Rated 3 out of 5 stars

Almost satisfyed

Great company, however it took longer to deliver the item than was mentioned on the website when purchasing.

June 30, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for your feedback and for choosing our company. We sincerely apologize for any inconvenience caused by the delay in the delivery of your item.

While we strive to provide accurate delivery estimates on our website, there are occasionally unforeseen circumstances that can affect the actual delivery time. We understand that timely delivery is important to our customers, and we are continuously working to improve our processes and minimize any delays.

We appreciate your understanding and patience in this matter. If there is anything else we can do to assist you or if you have any further concerns, please don't hesitate to let us know. Your satisfaction is our top priority, and we are committed to addressing any issues to ensure your experience with our company is a positive one.

Once again, we apologize for any inconvenience caused and thank you for your understanding.

Best regards,
Bateriabuy Team

Rated 5 out of 5 stars

Excellence company

Excellence company. Perfect function and material. Super fast delivery in recognized carrier, perfect packaging against any transport damage and in addition to being super protected, it includes bubbles, foam and anti-static protection. I advise without any hesitation and appreciate the care and courtesies. Thank you, regards

July 10, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for your wonderful feedback. We are delighted to hear that you had an excellent experience with our company.

We take great pride in providing high-quality products, and we're thrilled to know that the function and material of your order were perfect. It's our priority to ensure that our customers receive products that meet their expectations, and your satisfaction is a great motivation for us.

We understand the importance of fast and reliable delivery, and we're glad that your order arrived promptly through a recognized carrier. Our team takes extra care in packaging items to protect them during transportation, and we're pleased to hear that the packaging provided effective protection against any potential damage. The inclusion of bubbles, foam, and anti-static protection demonstrates our commitment to ensuring the safe arrival of your order.

Your recommendation means a lot to us. We strive to provide excellent service and care to our customers, and we're thrilled that you appreciate the attention and courtesies we offer.

Thank you once again for choosing our company and for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Best regards,
Bateriabuy Team

Rated 2 out of 5 stars

delay in delivery

Problem: delay in delivery. In this 2nd order the experience was not as good as the 1st. I placed the order and paid on the 22nd of June and the order arrived at DHL on the 24th, and was only delivered to me on the 3rd of July (11 days). There should be a real forecast of the delivery date, for an effective management of expectations

July 3, 2023
Unprompted review
Bateriabuy logo

Reply from Bateriabuy

Dear Customer,

Thank you for bringing this issue to our attention, and we apologize for the delay in delivering your second order. We understand your frustration, and we appreciate your feedback as it helps us identify areas for improvement.

We strive to provide accurate and reliable delivery estimates to our customers, and we apologize for any inconvenience caused by the extended delivery time. We understand the importance of managing expectations effectively, and we are actively working to enhance our forecasting and communication processes.

We value your business and want to ensure that your experience with us is a positive one. We will take your feedback into consideration and make the necessary adjustments to improve our delivery services.

If there is anything else we can do to rectify this situation or if you have any further concerns, please do not hesitate to contact us. We are here to assist you and will do our best to resolve any issues promptly.

Thank you for your understanding and patience. We appreciate your continued support.

Best regards,
Bateriabuy Team

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