I send a battery back because it won’t fit, the company don’t response for 2 months allready. I wanted my 182€ back
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Paid extra for next day delivery, however the product was not delivered on the next or following day nor was I given a refund of the extra amount paid.
After receiving a battery which had been damaged during transport I have contacted customer service. Directly a shipping label was issued for returning the damaged product trough Ezi returns. A... See more
I ordered the wrong laptop battery and upon receiving the battery I noticed my mistake. I reached out to support to have the battery returned, credited and than order the correct battery. It took a c... See more
Company details
Information provided by various external sources
Online-Shop mit Batterien und Ladegeräten für Laptops, Elektrowerkzeuge, elektrische Staubsauger und andere Geräte. Hochwertige Green Cell® Produkte und gute Preise garantieren einen erfolgreichen Einkauf!
Contact info
Germany
- batteryempire.nl
3.1
Average
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I send a battery back, money is gone
I send a battery back because it won’t fit, the company don’t response for 2 months allready. I wanted my 182€ back
April 2, 2025
Unprompted review
I had a problem with your battery and…
I had a problem with your battery and got no response to emails. Engin can
May 16, 2023
Unprompted review
Great company I needed a new battery…
Great company I needed a new battery for my laptop since my own battery was completely dead, found this website and prices were low so I ordered the one I needed and works great and I can finally take my laptop with me again!
Contacted them and they quickly answered my questions and were very friendly as well
January 1, 2023
Unprompted review
Amazing customer service and quick
Amazing customer service and quick. Actual incredible🥰
December 12, 2022
Unprompted review
Replace defective accu
Hello,
The accu just arrived!
Thanks again for The very Good warrenty service!
Regards, René van der Hulst, a happy customer!!👍👍
July 30, 2022
Unprompted review
I buy Acer RDY battery
I buy Acer RDY battery. Fully charged in 20 min and I am now playing YouTube for 3 hr... It best quality battery also adoptor.
July 11, 2022
Unprompted review
good info good product
I did not know which battery I had to buy for my E0bike With the help of your Customer service agent I found the richt one. I did fit in one go and iam happy with it good quality good price
June 21, 2022
Unprompted review
Reply from BatteryEmpire
Dear customer, thank you very much for your opinion! The orders are shipped from our main warehouse in Poland, which is why the delivery time is normally around 4-5 working days. Thank you for your understanding. Kind regards, BatteryEmpire
Great customer service!
After receiving a battery which had been damaged during transport I have contacted customer service.
Directly a shipping label was issued for returning the damaged product trough Ezi returns.
A new battery was shipped the same day and arrived from Poland only a couple of days later without any further issue.
All and all a 5 star customer service rating.
Recommended seller!
May 7, 2022
Unprompted review
Efficiency and customer satisfaction
Efficiency and customer satisfaction.
I had all the support to buy a battery for my ebike, but I made a mistake with the measures of it. The company immediately accept the return of the item sending to me a return label, refunding the costs as soon as it was delivered.
April 15, 2022
Unprompted review
Excellent service
Excellent service, I made a mistake with my postcode, I contacted the battery empire.They solved my problem in no time.Battery is working great, thanks
Genco
March 22, 2022
Unprompted review
Good and fast answer
March 17, 2022
Unprompted review
high quality batteries
Quick delivery service. Batteries of high quality material and performance. After Sales service impeccable.
Snelle bezorgservice. Batterijen van hoogwaardig materiaal en prestaties. Dienst na verkoop onberispelijk.
February 13, 2022
Unprompted review
Excellent prices and customer service
Excellent prices and customer service. Quick response and addressed my questions and issues immediately.
January 8, 2022
Unprompted review
Wrong item Delivered but after sales service handled it very good
Wrong item delivered,
got contact with after sales desk..
very friendly service, al costs refunded, super service
no hasle, just service
November 22, 2021
Unprompted review
Reply from BatteryEmpire
Dear Customer,
thank you for your feedback and for reporting the problem. We apologize for the delivery error, and we are of course constantly improving our processes to ensure that such mistakes do not happen.
Your message was received yesterday evening. Our customer service is already processing your request and resolving the situation.
Best regards
Battery Empire
Service
Great service, had a problem with a piece from the battery that broke off and they'd sent me a new one within a week. And overall a good product with a fair price,
Great service!
November 16, 2021
Unprompted review
Many webshops can learn of you.
Verry good service nice contakts and a exellent proces.
I wish all the webshops acting your way. Much succes in the future.
November 5, 2021
Unprompted review
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