BattlBox Reviews 

2,889
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how much they look forward to their monthly boxes, praising the incredible variety of practical outdoor gear, survival tools, and sharp knives. People also appreciate the helpful video guides and community support that make discovering new items fun and engaging. Some reviewers were not happy with the promotional items, explaining that the bonus bags received did not match the initial promises. Additionally, a few customers experienced unhelpful customer support responses and felt that some box contents were lower value filler rather than premium gear.

What people talk about most

Product

Users describe satisfaction with product offerings, frequently highlighting the great variety of survival... See more

Quality

Customers consistently note positive experiences with quality, praising the top notch gear, heavy duty... See more

Subscription

Consumers find subscription to be positive, highlighting excellent quality products, useful monthly items... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support team is fast, efficient,... See more

Value for money

Reviewers highlight positive aspects of value for money, noting that they receive top-notch gear at great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are so many gear boxes out there it's hard to decide which one to subscribe to. BattlBox has such a large variety of gear that applies from outdoor survival to EDC. It's awesome to be able to g... See more

Rated 5 out of 5 stars

Battlbox has a lot to be proud of as an organization. The boxes are filled with unique and high quality items, the staff is first class, and watching the “vidjas” are the highlight of the month!... See more

Rated 5 out of 5 stars

When I buy from Battlbox I know I'll get quality. I've bought from other companies thinking I'm buying something from Europe or Japan and then see the receipt and tracking from China. Often, and almos... See more

Rated 5 out of 5 stars

I believe I have over 80 boxes, I have never been let down with the quality of knives, equipment and gear. I don’t have the time to research what is subpar and quality gear. Any issues have always b... See more


4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(2,889)

347 reviews in the last 12 months

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Rated 4 out of 5 stars

Its a pretty good service for the money…

Its a pretty good service for the money you get some pretty decent and high qaulity gear. I have the pro plus my only complaint is sometimes the quality of the extra blades you get isnt anything to be wowed by other than that its worth it.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

It's the value that rules supreme

Battlebox checks off a couple of boxes for me. Having something delivered each month keeps covers outdoor/survival/prepping indulgents minimised. The value is solid and I haven't felt taken advantage of yet. Lastly, my inner kid gets excited because of the surprise of goodness that's inside each month. I'm a big fan, and can't wait for next months delivery!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

BattlBox is a extremely amazing group…

BattlBox is a extremely amazing group of individuals who care whole heartedly about their customers and wanting them to have not only the top best products on the market but the most successful and trust worthy products that you can 100% count on. And they also test the products themselves before deciding on sending them out. They are my top choice when it comes to survival. Any situation that you have they have a solution for and if they don’t you can bet your money they’ll find one for you to help you.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Battle Box is the Mac Daddy

I have thoroughly enjoyed getting the battle boxes month to month. The videos are great! They have been a good refresher for me. Whether you watch the Battle Box shows, videos about how to use certain gear, or the Battlebox reviews. All top notch and entertaining. They have great customer service as well!!! HIGHLY recommend.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Lack of customer service

Had ordered a knife as a gift for a family member, the knife shipped and unexpectedly returned without reason. No one from the company reached out, a few weeks later we reached out and the initial email told us to wait another 3-5 days for shipping. We then finally were told the product was now sold out and gave us a refund. The exchange with staff and managers alike was very brief and offered no explanation of what occurred. It took further emails to get a reply to which they simply told us the package was lost.

This situation is not uncommon but the way it was handled was so impersonal and felt like just rushing us out the door. I had a similar situation with 2 other companies (LA Police Gear and SpearPoint Technologies) both companies not only recognized the issue and contacted us about it but asked if we preferred a refund or another product, both provided apologies and a consolation because of the hiccup (LAPG gave a non-expiring 20% off coupon and SpearPoint threw in a whole extra product and hand written apology in the package).
The approach and handling between the 3 companies is very telling. Not only was their customer service amazing but they didn’t even need to provide any extra but it was an act of good faith, this was with great customer service and prompt handling of a single email to explain the issue and correct it. While BattlBox didn’t reach out, didn’t provide an explanation, didn’t ask how we would like to rectify the issue, and it took multiple emails to even get an explanation. And then asking who to file a complaint with got no replies until multiple emails were sent about it and then I got a “rate the manager” email that didn’t even have the correct person who I contacted and dealt with.

I cannot and will not recommend BattlBox to anyone I know, the customer service (or lack thereof) was just atrocious.

February 2, 2026
Unprompted review
BattlBox logo

Reply from BattlBox

Thank you for your feedback. After reviewing the order history, the shipment was returned by the carrier and ultimately never arrived back at our facility. As the item had already sold out and the product was not returned to us, issuing a refund was the only resolution available.

While we understand the situation was frustrating, our team did respond and provided the information available once the carrier confirmed the package was lost in transit. Situations involving carrier handling are outside of our direct control, but the order was resolved by issuing a full refund.

Rated 4 out of 5 stars

Boxes are give and take, but the battlevault is nice

Boxes are give and take, some are good, some are great, and some can be underwhelming. The skip option is nice to be able to manage finances but I’ve only been able to skip every other one now. I think it would be beneficial to give incentives like free shipping for mission boxes for those who have been subscribing or a discount for the loyalist. Another possibility would be if they allowed continued access to the battle vault, because sometimes I may just buy something from there if I skipped a mission.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality gear that works for the…

Top quality gear that works for the outdoors! Just recently joined and the last few shipments have opened up opportunities to stay outside more! Sign up and stop missing out!

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great company and excellent gear

I've been with battlbox and a pro plus subscriber since mission 64 I think so I've seen a lot and have acquired a lot of very useful items. I enjoy getting gear that I haven't seen before and seeing all the new gear and new things coming out. The knife of the month is great. I still have every knife I've ever recieved. Not sure how many knifes I need but hey I guess you never know right? Lol. I am hoping to continue being a member of this great community for as long as I can.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ive been a Battlebox customer for 1…

Ive been a Battlebox customer for 1 years to date. I look forward to my monthly subscription and all it has to offer. I also get benefit out if the dealer discounts on other products from the vault. I wish shipping was free and I also wouldn't be opposed to having 1 or 2 premium pieces of gear in a box if it was something that had extremely high value and use.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Way too expensive for what little I…

Way too expensive for what little I got. DO NOT GET the March madness mystery box. Absolutely horrible!

March 16, 2026
Unprompted review
BattlBox logo

Reply from BattlBox

Thank you for sharing your feedback. We’re sorry to hear the March Madness Mystery Box did not meet your expectations. These promotions can vary in the items included, and we understand that the experience may not feel the same for everyone.

If you have any questions about your order or would like to discuss it further, please feel free to reach out to our team

Rated 5 out of 5 stars

What a great experience

I have gotten a lot of equipment from this company, it is all very high quality. I love a service that sends me useful things that I may not have thought to shop for. What a great idea!
Yeehaw!

January 31, 2026

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