While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.0
15 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They do not take calls, you can be on hold for years. People are always angry and arrogate and very unhelpful. Audi distribution is good, attentive and happy people.
BMW is expensive, arrogant, careless and uninterested in costumers. The only reason i hate my car, is because when i have fault, i have to deal with Bawaria
I book time to change tow hook cover at 23.09.2021 in advance. The day before Bavaria told me that everything is ready, cover is coloured in the correct colour and waiting for me. When I arrived at 9:00 23.09.2021 as agreed, Bavaria told me that unfortunately parts will not be in the service before 12:00. Since Bavaria service is 50 km away from my home and work, I had to stay there until parts arrive. At 13:00 I’ve been told that it is wrong colour on the cover, so they should book a new time.
We booked a new time on 28.10.2021 to change cover again and to change left mirror. The changing of mirror should be covered by the insurance company. 28.10.2021 car was delivered to Bavaria at the agreed time. At 14:00 we got message that the car is ready to be picked up. When we arrived to pick up car at 16:00:
1. The cover is coloured the wrong colour. Again! Second time! It is pre-paid service, which is nit done.
2. Mirror is changed. But!!! None of mirrors work, nether windows. Everything is just frozen! I still can’t use my car. Bavaria employees tried to convince us that it is because of the car. However, this issue has never been happened with my car before. I owe it since 2014.
To say that I’m shocked of the quality of service is nothing.
I hope they will fix my car someday (as it was Bavarias’ fault, that it is still not fixed), but I will never ever come back to this service again.
Strongly NOT recommended.
Regards, Tanya
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
