The website is brilliant & easy to use. The quality of the photo's showing a high level of detail is impressive. Good communication from order to delivery. The only issue for me was that ll of the tra... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Baxxis creates stylish and protective phone cases that are handcrafted with care and made to order. Each case features a durable dual-layer design for strong protection without sacrificing style. Loved by thousands of happy customers, Baxxis is all about combining design, quality, and individuality in every product.
Contact info
Lithuania
- info@baxxis.com
- baxxis.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality cases
Great quality cases! Super cute designs and was shipped quickly. Only minor issue was the difference in cherries on the design I chose. Not too bothered about it but maybe something for the company to look at
For each identity crisis
I ordered three different vibes and I’ve never felt more understood. These cases are the real deal: sturdy enough to protect my phone from my own clumsiness, but stylish enough to make it look like I actually have my life together. One for 'Work Mode', one for 'Weekend Chaos', and one for 'I'm just here for the snacks'. They fit perfectly and the quality is amazing. My phone is officially better dressed than me! Fast delivery is a nice extra
I love that they have various options…
I love that they have various options from colourful to simple and calm to absolutely crazy. It just matches your personality every day. The prize is great and the shipment is also very fast. (Austria)
10/10 would recommend!!
I ordered 3 cases for my Google Pixel…
I ordered 3 cases for my Google Pixel and I just love them!! Finally someone that makes cool cases not only for iPhones but so for lots of Androids models. The cases are super easy to put on and off despite being sturdy and the designs are really cool. The process to order them was smooth and the delivery fast. I will definitely come back to order for summer as my 3 cases are winter ones.
I waited too long to receive my order…
I waited too long to receive my order (I placed my order on 24/1/26 and received it on 12/2/26) and when I sent an email to complain about it and ask for a refund I didn’t even receive an answer.
As for the phone case I ordered, it seems quite durable and of good quality. Unfortunately, the poor service is what remains.
Great case, but your order takes a long time to arrive:)
I ordered my cases four weeks ago, and got them today. The cases are beautiful and the quality seems really solid from what I can tell :)
Also, they sent me a case in the wrong size & when I emailed them about it they answered within two days, saying they were going to send me a replacement. So - customer service totally works!
The only reason for -1 star is that you have to wait really really long. But the cases and customer service are great! So totally recommend :)
Phone cases are stunning and every…
Phone cases are stunning and every detail is accurate! Customer service is very efficient !
Client support service
Client support service - responded quick and offer me refund after my problems with delivery time.
Customer service and product quality
The variety of styles for the phone cases is insane, the customer service is on a very high level- replying to emails immediately is such a relief in cases of any worry of the customer, and their products are of super high quality. Love them!
Delivery took a while but very happy
Delivery took a while, but I now have my cases and I really like them!
Great!
Case is great quality and I'm very satisfied, my only complaint is how long it took to get delivered - I do understand that it was over Christmas and there were many orders (I was informed by the company about this), but I waited almost a month for my case to arrive. Other than that, I'm satisfied!
I love my new phone case
I love my new phone case! Perfect mix of style and humour whilst also feeling like it’s good protection. Communication from the company was also great!
Mostly amazing
Everything was great, I LOVE the case, but it took a little long to arrive. But it was worth the wait when I finally got it
Information, response, quality
Although the delivery took more time then mentioned in the website, I'm very happy with the 3 cases I received. They are just beautiful and strong material.
When I asked for more information, I always received an answer, so, great job, well done!
Case is great quality
Case is great quality, the shipping took quite long
Cool cases but long waiting times for delivery
They look great and are super cool! Only thing was that I waited for almost one month for my delivery and even the email with my delivery confirmation.

Reply from BAXXIS
I have made na order that i am not able…
I have made na order that i am not able to track. Received only 1 email with confirmation of the oreder made and then nothing. I am not able to track it not anle to contact with anyone from the support team has written several emails no response. So far not so happy. I hope i will receove my order

Reply from BAXXIS
The phone cases look even better in…
The phone cases look even better in person! Shipping was quick. Will buy again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







