Bay's Kitchen Reviews 62

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I was a regular buyer of their vegetable stock, which I thought was worth the high price. However, when I opened a jar and found the texture of the stock runny, instead of thick like normal, and didn'... See more

Rated 2 out of 5 stars

Ok never wrote a review before but just eaten there tikka masala stir in sauce with some free range chicken bland tasteless expensive I have tried many of there sauces and they all tasted the same I j... See more

Company replied

Rated 1 out of 5 stars

Ordered the recipe book. There are a handful of actual recipes in the back, the rest require a jar of Bays kitchen sauce:- so this is completely useless to me. I want to actually cook from scratch not... See more

Company replied

Rated 5 out of 5 stars

Take advantage of the free Jaffrezi offer! Like all the Bay's sauces we have tried it was a major success. We have just enjoyed the Bays Jalfrezi Marinated Chicken Thighs recipe - dishes just being w... See more

Company replied

Company details

  1. Food Producer

Written by the company

Bay’s Kitchen produce award-winning, Low FODMAP, Gluten Free, Dairy Free, convenient, great tasting foods - most of which are Vegan too! Our founder, Bay Burdett, was diagnosed with IBS in 2015, after years of suffering IBS symptoms and was advised to follow a Low FODMAP Diet. It requires you to eliminate foods high in FODMAPs, which can be naturally found in foods as well as in additives. Bay soon realised there were few convenient Low FODMAP foods available and having found out that 20% of the world population are diagnosed with IBS, she knew she couldn't be the only one looking for the foods which don’t contain hard-to-digest ingredients, such as onion & garlic. And so Bay's Kitchen was born!


Contact info

2.8

Average

TrustScore 3 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never disappointed with my order

Never disappointed with my order very quick delivery and always well packaged. I can cook meals without having to check all ingredients. Wish they did more products.

July 10, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you for your review Melanie. I'm glad that our products are making meal times easier for you.

Advertisement
Rated 5 out of 5 stars

I love these sauces

I love these sauces - have reordered on many occasions. A good way to get tasty meals on the low fodmap diet. Will continue to order.

July 4, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you for your kind review Catheryn. We are glad that you are enjoying our sauces.

Rated 5 out of 5 stars

I just wanted to write to say thanks…

I just wanted to write to say thank you! I’m a Mum of two. Husband and daughter are coeliac and son is lactose intolerant. I have to eat low FODMAP too so it’s a nightmare really. I spend a lot of time making everything from scratch so that no one gets ill. I’ve recently discovered your sauces and I’m so delighted. Everyone is enjoying having a curry again. Everyone is healthy. AND they are so simple that it’s the closest I get to an easy, quick and tasty dinner. Such a lifesaver! Keep doing what you are doing and expanding your range! Love your work! Kindest wishes

June 29, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you so much for your lovely review, Sarah. This is so wonderful to hear and we are incredibly glad that we can help your family enjoy meals together once again. We have some new products in the pipeline so keep your eye out for those.

Rated 5 out of 5 stars

My favs

So I've gone through most flavours now and have to say, tomato and basil, so fresh, light and delish, definitely the most used. But katsu curry, omg, thank you !!

June 28, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you for your review Debbie. We are so glad that you're enjoying our sauces.

Rated 5 out of 5 stars

Great for starting Low FODMAP

Helped make planning the elimination phase of a Low FODMAP much easier than when I have tried (and failed) before. The first few meals have been tasty and I am looking forward to trying more.

June 26, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you. I'm so glad to hear that we are helping you through the elimination phase and that you are enjoying our products. Do keep us updated on how you're getting on.

Advertisement
Rated 5 out of 5 stars

Delicious

Ordered 5 different sauces to try and loving it so far. Absolutely delicious. Fantastic to be able to throw a quick meal together without any worries about ingredients and the recipes have given me lots of inspiration for further meals. Brilliant service and will 100% be ordering again

June 25, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you so much for your lovely review Elaine. We are incredibly glad that you are enjoying our sauces and our recipe ideas. We have new recipes on our website every month so do keep an eye out for these :).

Rated 5 out of 5 stars

Superb delivery

Superb delivery, can now eat without bloating or belly ache ,putting it politely😉..plus the sauces are really tasty without the onion or garlic...wish they were available in more shops although morrisons have a select amount...

June 25, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you for your kind review, Mike. We are so glad that you're enjoying our sauces and that you can enjoy them without your symptoms flaring up.

Rated 2 out of 5 stars

Ok never wrote a review before but just…

Ok never wrote a review before but just eaten there tikka masala stir in sauce with some free range chicken bland tasteless expensive I have tried many of there sauces and they all tasted the same I just cannot understand how people give this stuff 4 or 5 stars it is just hot. Really disappointed and will make my own in future.

June 23, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Good morning,

I have contacted you with more detail via email also but just wanted to reply on here by way of an acknowledgment.
We are sorry to hear you were not a fan of our Tikka Masala. Please accept our sincerely apologise for this and for it ruining your meal.
We are very proud of the taste and quality of our products, so upset to hear that you didn’t like our Tikka Masala. We very rarely receive reviews like this and our customers do enjoy our products and reorder.

Apologies once again.

Kind regards
Lexie at Bay's Kitchen.



Rated 5 out of 5 stars

Delicious!!

Excellent customer service and a great range to choose from. I chose the selection pack of sauces, soups, food diary (which has become my new best friend) and a hessian BaysKitchen bag (which I now use for my lunches).

The sauces have been lifesavers - super delicious with beef, chicken, tofu. My partner loves them too.

The soups became an alternative lunch with gluten free sourdough bread. My favourite is the tomato and basil.

Gave me some hope of a flavoursome low fodmap diet! Thanks 😊

June 18, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you so much for your detailed review, we really appreciate it! So glad you are enjoying all of our products and are finding the diary useful!

Advertisement
Rated 5 out of 5 stars

I love each and every one of the sauces…

I love each and every one of the sauces which is why I had to order them all 😀
Super tasty when in need of a quick dinner

June 14, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thanks for your review Deborah, so glad you enjoy them!

Rated 5 out of 5 stars

My Bays order

Plenty of update emails before delivery.
Packaged well.
Good value for money

June 14, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you very much for you review! We hope you enjoy your order.

Rated 5 out of 5 stars

A great company for FODMAP products

Having just been recommended to go on the FODMAP diet I was delighted to find a company that had a range of great tasting products. Customer service and speed of delivery has been first class. Would highly recommend Bay's Kitchen

June 11, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you so much for your review Jason, so pleased you like our products and had a good experience ordering from us!

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Like the discount for purchasing multiple jars of sauce. Wish there were more sauces that I could have other than the Tomato Sauce (all the others are spicy)

June 7, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you for your review Jeni. Have you tried our Sweet & Sour Sauce, this might be an option for you. Also, we have soups, gravies & stocks that might interest you.

Advertisement
Rated 5 out of 5 stars

Fantastic sauces..

Fantastic sauces... so much flavour, thai massaman stir in is must .. very yummy. prompt deliveries....

June 6, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you Celia. We are so glad to hear that you're enjoying our sauces.

Rated 5 out of 5 stars

Excellent product very good substitute…

Excellent product very good substitute for other market products. My wife has reaction to onions and garlic so this product allows us to enjoy many varied menus.

June 6, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you for your kind review Phil. We are so glad that we can help you and your wife to enjoy a larger variety of meals.

Rated 5 out of 5 stars

Makes the Fodmap diet more convenient

Takes the hard work out of the Fodmap diet. No need to make separate meals as the whole family enjoy these sauces. Good variety of sauces too. Don’t know how I’d get by without these sauces.

June 5, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you for your review Ruth. So glad to hear you enjoy our sauces and you feel they are convenient and easy for the diet. Also super happy to hear your whole family enjoy them!

Advertisement
Rated 5 out of 5 stars

Sauces a winner in our house

just received my second order included soups as well as sauces and also ordered the recipe book. I am delighted with the convenience of having something healthy and tasty at hand for dinner which I know I can trust will be suitable for my dietary needs. My favourites are definitely the curry sauces.

May 28, 2021
Unprompted review
Bay's Kitchen logo

Reply from Bay's Kitchen

Thank you so much for your kind review Elaine, so glad you're enjoying our foods!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look