I'm not one for writing reviews but feel the service I got from Sam at baytree was worth noting. He was nothing short of exceptional, very easy to deal with, securing me a brilliant price for my much... See more
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Great service throughout - from getting my cherished Ferrari showroom ready through to a quick sale and settlement with great communication at every step. Sam was incredibly professional. Very happy.... See more
Bought Audi RS4 from Emily @ Baytree April 2024. After a few months the Tyre Pressure warning light lit up every few days so had tyres checked by Tanvic Tyres. Nearside front alloy wheel bent. Fro... See more
Car was presented immaculately in a very clean posh showroom. Frankie the sales person always kept me informed of progress and never had to chase him. Even after I had collected car and there was a b... See more
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Company details
Written by the company
Baytree is a family run independent car dealership located in the heart of Derby, specialising in the buying and selling of prestige & performance vehicles. We pride ourselves on our outstanding vehicle knowledge and delivering exceptional levels of customer service. Our luxury showroom is conveniently placed in central England and provides a fresh alternative to the main dealer experience. We have an impressive range of vehicles in stock and hold direct lines with the largest vehicle finance providers, offering tailor-made finance packages to suit every customer.
Contact info
Burnden House Chequers Lane Derby, DE21 6AW, Derby, United Kingdom
- 01332 345987
- jay.ingle@baytreecars.com
- baytreecars.com
4.2
Great
25 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Shocking paint work done by their bodyshop
After booking to go and see a Mercedes C43 and being convinced the car was in immaculate condition, we drove the 3 hour round trip. I had told both the sales manager and Arran that I was fussy and that I too was in the trade to and didn't want to drive all that way if the car wasn't perfect. They both assured me it was.
Wow what a massive let down the car had had some of the poorest paintwork I have ever seen which I was told was done at a local body shop. The front bumper had been painted and all the stone chips had been painted over and the bumper hadn't even been removed from the car to paint it. There was masking lines on both front wings caused by again very poor paint work. The o/s QTR panel was also shockingly painted with bits of dirt in the paint and hard masking lines on the rear quarter window trim. I told Arran about this and we left. Once I arrived home I messaged the sales manager about the condition of the car and that they shouldn't be paying for work to be done so badly. His reply was just a thumbs up. Shocking customer service. If your buying a car from these guys please take someone with you that knows about cars.
August 12, 2023
Unprompted review
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Couldn’t have found a better garage to…
Couldn’t have found a better garage to purchase my dream car from the team are friendly and knowledgeable.and any questions I had was answered .car was just what I wanted
June 7, 2023
Unprompted review
Excellent customer service!
Purchased the car couple moth ago from the Baytree car sales garage, excellent customer service!
April 1, 2023
Unprompted review
Brilliant customer service
Brilliant customer service
Great choice of cars
No hard sell
Very knowledgeable staff
Beautiful showroom
November 10, 2022
Unprompted review
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