Bazta.com Reviews 

1,230
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about unexpected monthly memberships and clarity issues during checkout. People also experienced unexpected recurring charges on their personal bank statements and occasionally received incorrect items or wrong colors in the mail. Though some customers faced issues with subscriptions, a few reviewers were happy with the quality of the products and mentioned that deliveries arrived safely and on time. Consumers also noted that the initial ordering process was very straightforward and company communication was quite helpful when placing purchases online.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription services, reporting that they were... See more

Product

Reviewers highlight ambiguous aspects of product purchases, with opinions varying widely among consumers.... See more

Order

Users describe negative interactions with order processes, frequently highlighting unexpected recurring fees.... See more

Payment

People report negative experiences with payment, highlighting unexpected subscription fees charged monthly.... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over unexpected monthly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more

Rated 1 out of 5 stars

Fraudcompany! They have been charging me double "membership" for several months! Noticed and cancelled my membership in january. Since then I have been trying to get my money back, but it seems hopele... See more


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2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Replied to 3% of negative reviews

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2.4

All reviews

(1,230)

442 reviews in the last 12 months

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Rated 1 out of 5 stars

Incorrect Order and Mishandled Data Protection Issue

I received an incorrect order from Bazta. The parcel contained items belonging to another customer, along with a delivery note displaying that individual’s full name, address and telephone number.

This is clearly a data protection issue.

The company later confirmed that the wrong order was shipped to two different customers, meaning personal data was disclosed to unauthorised third parties. However, despite multiple written requests, they refused to confirm whether my own personal data had also been sent to someone else, and declined to provide any written explanation of how the breach was assessed or handled.

Instead of addressing the data protection concerns properly, they issued a refund and repeatedly attempted to move the discussion to a phone call, avoiding written responses to the specific GDPR questions raised.

Mistakes can happen. What matters is how a company handles them. In this case, the handling of the data breach was dismissive and lacked transparency.

I would not feel confident ordering again.

January 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Account removal

I have several times asked them to remove my account, but no response even this: "Remove my account according article 17 of the GDPR"

January 21, 2026
Unprompted review
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Rated 1 out of 5 stars

BAZTA one time but never again. In Spanish = BASTA

By ordering something with them and filling out all necessary papers on the Net, you also sign unconciously a kind of membership agreement and you allow them as such to debit your acount or credit card for € 14,95 every following month as a membership fee. This is pure scam ! Just watch out and do NOT order with them because you will be trapped in this payment system ! What I ordered nevertheless was OK.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM, WILL CHARGE YOUR CARD REPEATEDLY

Order products, pay products and shipment, weeks later they charge 189 SEK for nothing. I did not order anything else, they did not send an email to inform what they charged me for. Had to block the card and reissue. DO NOT ORDER FROM THEM.

February 8, 2026
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Rated 1 out of 5 stars

Fraud .

Fraud .. avoid it at all costs.
I made a purchse and they automatically activated a fraud membership on my email althouhg I haven't even created an account. Then they started to withdraw money from my account on monthly basis for three months until Innoticed (18 eur per month) for a stupid membership that I am not sure why is needed. Why would you need an 18 eur membership to buy cleaning products from a stupid website. This is a complete fraud and i am reporting it here for other to avoid.

January 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Fraudulent Subcription Charges

Order few products, all arrived fine, some beard cream / shampoo. About a year later incase charged several months in a row form this site for a subscription service i did not sign up too. As I had a legitimate purchase off the site previously I was unable to claim back as fraudulent activity.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed and frustrated.

Very disappointed and frustrated.
I placed a one-time order for a small item and after some months discovered that I had been signed up for a monthly membership fee of 189 kr without my clear knowledge or consent. The membership was not transparently presented during the checkout process. Their customer service refused to refund the charges.

October 18, 2025
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Rated 1 out of 5 stars

Hidden subscription fees

Bought a product once (76 SEK). A “membership” was automatically added and started charging 189 SEK/month after a trial. I never explicitly agreed to a subscription.

This feels like a dark-pattern setup. I’m now disputing the charges with my card issuer.

Check your statements carefully before ordering from Bazta.

October 31, 2025
Unprompted review

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