While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the process took longer than expected, with delays in registration and document delivery. A few other people also felt that communication was slow and that they received inconsistent information, leading to frustration and the need to seek assistance elsewhere.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the efficiency and support received,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and responsiveness.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and clear responses... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as straightforward, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with BBCIncorp for a few years now and honestly the accounting team here is something else. Iris recently stepped in personally on a time-sensitive matter and sorted it without any fuss, tha... See more

Rated 5 out of 5 stars

Loved working with them The process is SUPER transparent, emails are answered within a couple of hours with exact answers. Everything went as per the checklist they gave. Highly recommend them &... See more

Rated 5 out of 5 stars

I see some negative reviews and think they're unfair, hence my second positive review for this company. I think people sometimes rush into things too quickly, without considering that they're negative... See more

Rated 5 out of 5 stars

it's the best there is. I'm aloyal customer of this company, and I ttuly believe they must love what they do. all the girls are amazing-patient, knowledgeable, and incredibly caring. only competi... See more


Company details

  1. Business Management Consultant

Written by the company

Incorporation service, banking support, virtual office.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

743 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company has been one of the most…

This company has been one of the most unreliable services I have ever come across. We have been waiting not just weeks, but months, and they still have not delivered anything. Up to this day, we still do not have a Hong Kong company, and it feels like they are doing nothing but dragging time and delaying every step of the process.

Be especially careful with Tiana and Alva. Throughout the entire process, they were involved in every delay and every excuse, and nothing was handled in a professional or trustworthy way.

The way they operate makes it feel like dealing with scammers. They keep asking for the same documents over and over again, wasting time, and providing no results whatsoever. After months of waiting, we received nothing but excuses.

This is, in my opinion, a very unreliable and unprofessional company. Many of the positive reviews they have look suspicious, and if you check the other bad reviews, you can clearly see that people are having the same problems. It looks like they are trying to cover things up, but the negative experiences speak for themselves.

If you want a trustworthy party to set up your Hong Kong company, find others there are many better ones They are fast, reliable, and actually deliver what they promise — completely the opposite of what we experienced here.

To anyone considering working with this company: be extremely careful. They have shown every sign of being unprofessional, unreliable, and not a company you should trust.

November 19, 2025
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear Travièr Wonen

We appreciate you taking the time to share your thoughts.
BBCIncorp takes all concerns seriously and aims to ensure every case is handled according to the required procedures and compliance standards to best support our clients.

To assist you promptly and for any other support you may need, please contact us at service@bbcincorp.com

Warm regards,
BBCIncorp Support Team

Advertisement
Rated 1 out of 5 stars

Amber and her team were very slow in…

Amber and her team were very slow in getting things done. After three weeks of back and forth they came to us and said they couldn't complete the incorporation and no real reason given. We then waited over a month and repeated emails to finally get the refund.

November 15, 2025
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear Rob Cohoe

Thank you for sharing your feedback.

BBCIncorp Team adheres to strict compliance procedures and applicable policies, regulations in respective jurisdictions to ensure accuracy and security for all client matters.

Due to policy obligations, we are unable to disclose specific details of internal checks. Please be assured that every application is handled according to our standardized processes.

We regret that this experience did not fully meet your expectations and look forward to the opportunity to serve you better in the future.

Warm regards,
BBCIncorp Support Team

Advertisement
Rated 1 out of 5 stars

AVOID THEM AT ALL COSTS

AVOID THEM AT ALL COSTS if you think your business will survive for more than one year. Creating an entity with them was easy enough. They weren't the cheapest, but we thought it was worth paying up for a larger firm. We were so wrong. We just went through a document retrieval and renewal process with them and it has been absolutely the worst. They are very efficient when it comes to collecting payments. Afterwards, service does not get delivered for weeks. Deadlines are never met. They constantly give bad excuses. Talking to supervisor is impossible. It got so bad that we had to find a different agent. Save yourselves the headache and avoid them from the beginning.

****

Response to BBCIncorp's response:
Your team spends more time coming up with excuses than actually getting things done. We've began the filing process for ES in April. We've confirmed with your team multiple times (in August) regarding the impact of agent change on the filing processes that have already been paid for and have begun that there will be no disruption. The legal team have asked for additional information only in September (after the agent change has already been completed), and we responded. They then come back in October informing us that ES filing cannot be completed because of agent change. You guys also "refunded" us the associated fees except processing fee. That should've also been refunded.

****TDLR: Making false promises, wasting our time, and coming back with more excuses. Just avoid them and save yourselves a headache. ****

October 14, 2025
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear C&H Capital

We appreciate your feedback and the opportunity to review your case. After a thorough check, we confirm that all your recent service orders have been completed and informed accordingly.

We kindly invite you to review your registered email for these updates. Your Relationship Manager has also provided clarification and will continue to follow up with you directly.

Regarding the Economic Substance filing, we understand the situation occurred following an administrative change made during the service period; however, the related service fee has been reimbursed in line with our refund policy.

Every application at BBCIncorp follows a standardized compliance and delivery process to ensure security and regulatory accuracy. Once again, thank you for sharing your feedback as it helps us improve better. For any further assistance, please do not hesitate to contact us at service@bbcincorp.com

Warm Regards,
BBCIncorp Support Team

Rated 5 out of 5 stars

Amazing Process - Quick turnaround

Loved working with them
The process is SUPER transparent, emails are answered within a couple of hours with exact answers.
Everything went as per the checklist they gave.
Highly recommend them & happy to take reference calls - Jenny was our representative, she was a pleasure to deal with.

October 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

BEST

it's the best there is.
I'm aloyal customer of this company, and I ttuly believe they must love what they do.
all the girls are amazing-patient, knowledgeable, and incredibly caring.
only competitors could write anything contrary to what I'm saying.
Personally, I don't know any of them, but,
I feel as if I've know them for years.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with BBCIncorp. They helped me open a bank account and guided me through every step of the process. The team was always supportive, responsive, and professional from day one. I really appreciate how smooth and transparent everything was highly recommended for anyone looking for reliable business setup and banking support!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

They have been genuinely helpful and provided real customer service.

They have been genuinely helpful in going out of their way to assist me instead of leaving me to figure out the online portal all by myself. The sincerity of the staff comes through in many ways - from the use of the portal, email, voice calls and messaging, they interacted with me and helped me through the unfamiliar procedures instead of leaving me to the portal by myself.

Another point is the professional and knowledgeable staff. It helps when problems and issues are met with helpful and practical advice.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Very helpful throughout the entire process! I would highly recommend their services. They have excellent communication and make payments very easy. Looking forward to continuing to work with them all throughout the years.

October 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

BBCIncorp Pte

BBCIncorp Pte. Ltd. provided excellent service in renewing my incorporation. The process was smooth, efficient, and hassle-free. Their team was professional, responsive, and guided me every step of the way. I highly recommend them for anyone seeking reliable corporate services.”

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with BBCIncorp for our company incorporation in HongKong. Special thanks to Amber and Nerissa for their guidance and support. I highly recommend BBCIncorp to anyone looking for a reliable and professional company incorporation services!

September 23, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I would like to mention extraordinary…

I would like to mention extraordinary experienced support team that guided me through the whole process of Hk company incorporation very confidently and profesionally , and patiently solved all the issues during our work. Special thanks to Nerissa, who is a wonderful support team member!

September 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look