BIG Funding Reviews 129

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, noting that they work hard for their clients. Many people highlight the excellent service, describing the process as fast, organized, and smooth, with clear and concise communication. Reviewers frequently commend the customer service for being responsive, knowledgeable, and easy to work with, making the overall experience positive and efficient. However, some customers mentioned jumping through many hoops and receiving numerous texts. A few other people also mentioned concerns regarding professional conduct.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the company for its... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the ease of working with the... See more

Based on these reviews

Rated 5 out of 5 stars

Jake Dombroski was amazing all the way through. He is very timely with his communication. he is very professional and you sense that he is working his butt off for his client. You are lucky to have hi... See more

Rated 5 out of 5 stars

We have completed several contracts and every single time, we have had nothing but smooth sailing. The funding we received has helped our small business grow. Without it, we wouldn't have been able... See more

Company replied

Rated 5 out of 5 stars

This was the fastest most organized process for business lending I have ever received ..... Nicole was super quick. Friday evening completed app and had funding 1st thing Monday I would definitely rec... See more

Rated 5 out of 5 stars

BBIG does a great job with communication and working with Small business owners. More helpful than a lot of the other MCAs that are simply predatory.


Company details

  1. #163 of 249 best companies in Non-Bank Financial Service
  2. #107 of 184 best companies in Alternative Financial Service

Written by the company

BIG Funding for Small Business. We are a small business direct funder, on a mission to provide fast, accessible capital to businesses nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super great team

Super great team, and amazing staff! Special thanks to Marcus and Taylor. Both compassionate and understanding about my specific business circumstances. They responded quickly and positively. It is an absolute pleasure working with them. If you have any questions about the services they offer I would highly recommend them.

November 1, 2024
Rated 5 out of 5 stars

Owner

They are accommodating and quick to help you!!! They are friendly and very nice people to talk too!

September 24, 2024
Rated 5 out of 5 stars

Best customer service by far

Taylor and Marcus went above and beyond for my company. Very helpful,knowledgeable and friendly. This is my second advance with them and will not use anyone else. Their customer service is unmatched.

September 12, 2024
Rated 1 out of 5 stars

Misleading

Misleading

Did not live up to promises made. Wasted lots of my time.

September 11, 2024
BIG Funding logo

Reply from BIG Funding

We would like to note that this merchant has NOT been funded by BIG, and rejected after we discovered the business was extremely over-leveraged with advances from at least 4 other funders.

We invited the merchant to reapply when some of those positions are paid off.

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