BB Wheels Reviews 

Got my tires inside of 2 days! WOW this makes the 2nd set of the Ironman tires I have purchased,excellent quality and service,ordering was easy and fast

Scam. Shipped wrong variant of a tire and refuse to contact me or accept the return on the wrong product. Their salesperson also cannot differentiate the different variants because the same specs are listed for the two variants. No customer service phone number or extension.

At first was kinda hesitant about the wheels because pictures sometimes don’t do justice, but after getting them mounted perfect fix and look offset was perfect. Had a little mix up with my phone number not being on the order , they came quickly and in great shape.

Everything came in mint condition, fast delivery, and a wonderful fit on my Charger! Totally recommend to anyone debating & looking for new wheels!

Johnny made my experience easy and very good customer service. I would give him a 10 if was up here

First purchase at BB Wheels. Great experience, service, price and shipping. Will definitely be shopping them again in the future.

Shipped asap, we'll before projected delivery date

After spending just under $2,500.00 on mounted wheels and tires, the push through center caps will not fit. The sales Representative sold me "required" centric rings. The center caps for the front are too shallow and will not fit at all. The rear center caps, as well as the front, will not work with centric rings installed, as "required"! The company's answer, "Remove the centric rings as they are not needed and use 1/4" spacers to push the caps out further "! Absolutely sub par for a company that boasts "Superior Customer Service" on their home page!!!

Do not waste your time and money with BB Wheels Online! All they want is your money and could care less about you after the sale!.

Don't even think you'll be able to speak to a live person in real time. They only hide behind e-mails! BB Wheels Online takes zero accountability for their mistakes!

Waste your money and your time if you like, I never will again!

I wish zero was a review option!

BB Wheels is awful. I ordered a 17" wheel and received a 20" wheel instead. I did manage to get the 20" wheel returned. However, I had already ordered a wheel form another vender. BB Wheels sends me a wheel I did not ask for. BB Wheels has refused to give me a return label for the second wheel, that I neither want nor need, and will not give me a refund for the original wheel. Do not order from this vender.

2026 Chevy Tahoe LS the wheels fit perfectly.. i did not need any additional equipment beyond lug nuts... I will absolutely purchase wheels again.... they look great!!!!! wheels came fast.....

Awesome 🤩 Fast delivery and good prices.

The return policy is crap high restocking fee and hard to figure out how to return something to bb wheels bad customer service if u get to talk to someone it was all around bad will not be doing any business with them again

They sent the wrong wheels even after I spoke with a so called expert. Then they tell you to talk with AI to fix it. What a joke. Never again.

The price of the wheel was excellent. The customer service was equally fantastic as they helped me get the EXACT lugnuts and informed me that I would not even need TPMS sensors since my 2017 mazda 3 doesn't use direct sensors. VERY honest and knowledgeable store reps helped me through this process. Also, the shipping was super fast and free. WILL buy again

PRICE BAITING - bought 4 Pirelli tires online - 4 days later they called and said they couldn’t sell them at that price and asked for more money. Don’t waste your time, but at least they didn’t steal my money.

I've never dealt with this company but they had what I was looking for and had the most competitive pricing. They arrived sooner than I thought they would which was a bonus.

Just excellent smooth process, delivery was sooner then first predicted by FED EX, cheapest price around. I am very happy I dealt with BB. well recomended.

The process was easy and fast. I had a question and the sell rep I spoke to was very helpful and answered my question. I'm very satisfied!

Customer service was fantastic contacting prior to shipping.
The tires arrived 2 days earlier than expected. Only positive vibes to BB Wheels and my Venom Tires. Which only BB Wheels was able to get these Venom tires in the size I was looking for. My local tire guy who did the install, could not find the size anywhere for him to order!

⭐ 1-Star Review – B&B Wheels
I rarely leave negative reviews, but my experience with B&B Wheels was frustrating from beginning to end.
What should have been a simple wheel purchase for my 2017 Camaro turned into a lengthy customer service issue that required multiple follow-ups, unnecessary effort on my part, and ultimately left me feeling like the customer was blamed for a problem that should have been handled much better.
The issue began when a duplicate order was processed. Once I realized there was a problem, I contacted B&B Wheels expecting a straightforward resolution. Instead, communication was inconsistent, and I found myself repeatedly reaching out for updates and clarification. Rather than feeling like the company was working to resolve the issue, I felt like I was responsible for driving the entire process.
After the duplicate order situation was identified, I followed the instructions provided and returned the merchandise. The wheels were carefully packaged and shipped back. Tracking information confirmed delivery to the return location, so I expected the refund process to move forward quickly.
Unfortunately, that wasn't the case.
After the return was received, obtaining information about the refund became another challenge. I had to continue following up to determine the status of the return and when I could expect the appropriate credit. Responses were slow, and communication lacked clarity.
The most disappointing part of the experience was the dispute over return shipping costs. Despite the circumstances surrounding the duplicate order, I was still expected to absorb shipping-related expenses. From a customer perspective, this felt unfair. When an order issue occurs, customers expect a company to take ownership of the problem and work toward a reasonable resolution. Instead, I felt as though I was being penalized for trying to correct an issue that I did not intentionally create.
The entire situation resulted in unnecessary stress, wasted time, and a level of frustration that could have been avoided with better customer service and communication. Purchasing wheels is a significant investment, and customers should feel confident that if something goes wrong, the company will stand behind them and work toward a fair solution.
While the products themselves may be fine, customer service is what customers remember when there is a problem. Unfortunately, B&B Wheels failed in that area during my experience.
Because of the poor communication, refund delays, return shipping dispute, and overall lack of customer-focused resolution, I cannot recommend B&B Wheels and would not choose to do business with them again.