B-CURE LASER Reviews 255

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Purchased my B-Cure Laser about 8years ago. I have been using the laser for arthritic pain in various joints throughout my body. I have benefited immensely from the B-Cure Laser device as it has hel... See more

Rated 5 out of 5 stars

Have used the device on several occasions with trauma injury's as a tree surgeon i.e. back and neck problems. Each time spent using the B-Cure Laser along with basic massage. results have been amazin... See more

Rated 5 out of 5 stars

Order R789 I procured a BCure Laser (Pro),in April,and posted it ,to a 91 yr old Gent,in New Delhi,a certain Mr K Mohan,an excellent friend of my late Dad. He used it for a couple of months ,and be... See more

Rated 5 out of 5 stars

I received my B-Cure laser as soon as I requested it. I then had a very in-depth teaching session from Karl on how to get the most out of my device. He is extremely knowledgeable and was able to answ... See more

Company details

Written by the company

Good Energies Ltd. is an international company which develops, markets and distributes the B-Cure Laser products. Over 300,000 patients in countries across the globe, use the B-Cure Laser devices to treat orthopedic disorders, pain, inflammation, sports injuries and to facilitate and support recovery from surgeries and wounds. B-Cure Laser products are recommended by leading doctors worldwide, who rely on these devices as a proved medical option, broadening the range of treatment offered to their patients What is B-Cure Laser? B-Cure Laser is based on LLLT (Low-Level Laser Therapy) technology, also known as Cold Laser, Soft Laser, Phototherapy, or Photobiomodulation therapy. Designed to treat acute and *chronic pain, orthopedic disorders, wounds, and inflammations, for daily domestic use in the comfort of your own home, these are a series of revolutionary lightweight and portable devices. Capital Advisory Ltd was appointed UK and Irish distributors in April 2023. All responsibilities within these two regions will be handled and controlled by CAL.


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4.6

Excellent

TrustScore 4.5 out of 5

255 reviews

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Rated 1 out of 5 stars

Look out if you want to return the…

Look out if you want to return the bcurelaser after the free trial period ends!
I signe dup fopr the free trial for my mother who has cronic back pain. There was a very helpful initial customer service that helped me further focus the treatment on mum when it didnt make any difference to her cronic pain. The device still didnt work so I was encouraged to try longer after the free trial period finished. Then the helpful custoimer service calls disappeared and the credit card started to get billed. What a nightmare trying to contact customer service. I wasn't prepared to return the device without free postage or without a confirmed return address! I now have a final demand letter threatning legal action. I am so glad i did not let this company near my mother. She could not have dealth with this financial burden at her age and bad health. The device didnt work for mum and we simply have not been helped to return the device. It's as simple as that. Please make sure you get a free return postage sorted BEFORE accepting the free trial for this device.

May 2, 2023
Unprompted review
B-CURE LASER logo

Reply from B-CURE LASER

Dear Sir
We are always here to help and have a huge loyal customer base.
We have noted your claim and find it to be false.
Firstly we have investigated your full purchase time line and noted that you have NEVER requested a return of the goods.
We have also noted that you have only paid 37 GBP towards the purchase price in excess of GBP800.
You have also kept the goods.
In such a case when months have passed with no return this is deemed to be a sale of the goods.
We feel it is a most unjust and damaging comment especially when thousands of people globally benefit on a daily basis from this treatment

Rated 5 out of 5 stars

Really helped arthritis in my fingers

I have arthritis in my fingers due to many years of rock climbing, but I am also a musician and play guitar and piano (I am 70). The extreme stiffness and pain in my left index finger made playing the guitar painful and uncomfortable, so I decided to purchase the B-Cure Laser about 2 years ago. After a few months of regular use the pain and stiffness disappeared, allowing me to play normally again, so I am very impressed. I also received excellent customer support at the beginning with Eva Geri when learning how to use the Laser, and then later I received excellent support and advice from Cherylin Frank who dealt with some of my questions. I will continue to use the Laser throughout life as a "preventative" treatment on my fingers.

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible service

I have to say, it was very refreshing to deal with such an efficient and decent company when these days so much is anonymous and impersonal. I had a problem and after sending an email, I received a reply the same day which was followed up by an incredible helpful lady called Ella Sorona, who sorted everything out the same day. I later found out that she is head of customer support. Incredible that she should take the trouble personally and obviously takes her role incredibly seriously. Highly recommended.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

I have had my B-Cure Laser Pro 2 years…

I have had my B-Cure Laser Pro 2 years and was experiencing stiffness in my hands and fingers and found difficulty in eating with cutlery I borrowed a friends B-Cure and was impressed by its results having very little pain and being able to eat with my utensils
Would thoroughly recommend this product
Peter Reed Braintree UK

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

B cure laser pro

This product has changed my life to be not in pain is amazing feeling both mentally and physically. Customer care service with Cher are really genuine people that actually care I have had lots of support from them
Thank you keep up good

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Osteoarthritis in my hip

I was diagnosed with osteoarthritis in my hip and following physio was told that pain management was the only option (apart from hip replacement). The B-Cure laser really helps manage the pain and I only need to use it for about 20 mins a day. If I don’t use it for a couple of days I certainly know it! My Husband fell over last year and twisted his ankle. He refused to go to the Doctor and his ankle kept swelling after exercise. After a lot of persuasion he tried the B-Cure and after a couple of weeks his ankle was better. He used it a few more times when painful but hasn’t needed to use it for the last 3 months. He was sceptical but now has agreed it was worth the money.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

My experience

I've purchased one of this ,B-cure laser, back in April 2021.
For a man with low back pain, for years, I was always interested in something to cure the pain.
Two years before I've purchased it, I had low back surgery L5-S1 ,wich was a success!
So I tried the laser, but it didn't worked for me.
I returned the laser, after a consultation with my neurosurgeon.
So I've returned to the address provided.
The laidy that I speak to, in dealing with this matter was Cherylin, she was absolutely fantastic, polite and professional .
Vas Sima

January 17, 2023
Unprompted review
Rated 1 out of 5 stars

Disgraceful

Disgraceful. I am still waiting for my refund since October 2022. Total scam.
Since posting this I spoke to head office who apologised and said they would refund me asap. Now have received the refund. Was it the Trust Pilot one star review or finally getting through to Head Office that resulted in my refund.

February 6, 2023
Unprompted review
B-CURE LASER logo

Reply from B-CURE LASER

Please be advised that we have investigated your claim and found that you were in fact refunded. You should be advised that to falsely accuse us of being a scam constitutes defamation ESPECIALLY under the circumstances that ALL of our terms and conditions have been fulfilled .

Rated 5 out of 5 stars

This Gadget works Guy’s & Girls

The Lovely and very knowledgeable Tami helped me at the start, which was a year ago now! I have a chronic back condition with severe nerve damage but after using the Bcure pro for about a month with top up session every now and again in the rest of the year I am in a much better place and have very little pain, but if the pain starts to come on again a couple of sessions and I am fine.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I had an issue with the laser not working so I contacted the company and spoke with Cherylin Frank (Cher) who was extremely helpful and understanding. She advised me on what I needed to do and we were in regular contact by both telephone and email. I feel she went the extra mile to ensure I had a successful outcome. She was extremely polite, courteous, helpful and friendly. An asset to the team. Thankyou Cher one happy customer.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

B-Cure laser review

This is one the best devices i have bought to manage pain. Easy to use and portable. This is not a miracle cure but for pain reduction it has been second to none. Highly recomended if you dont want to use medical treatments such as painkillers. Great investment. Had mine for 2 years and still being used.

December 2, 2022
Unprompted review
Rated 4 out of 5 stars

A would of gave youse lot 5 stars but…

A would of gave youse lot 5 stars but sadly a coulnt actully try your machine. Amazing customer service from the wee Scotts lass had a gid wee chin wag wee dolly made ma day, A was getting calls all last week youse pester a wee bit its the only thing i wid really change. hopefully the bairns will buy me a wee laser machine for Christmas

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Amazing explanation every each details. Amazing personality . How they talk , how they listen is really real Amazing. Thanks for B care laser. Special thanks for Cherylin Frank. We are very very lucky she is the person helping us

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Most understanding people and so very helpful especially Liam. Highly recommended company

October 28, 2022
Unprompted review

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