Bodega Reviews 267

I ordered an XS instead of a small and wanted to cancel my order. They refused to do so. Worst company do not use them!

I order the wrong size for my son t-shirt they refused to refund or even a different size. Very anti-customer service. Never buying again. Stay away.

Same issue as others are complaining about. Accidentally used an old address and then tried to fix it immediately but they say they can't do anything at all to fix the situation. They told me to reroute the package with UPS, but exactly how am I supposed to get a package rerouted with my UPS account it it's being sent to an old address? You can only reroute the package if it's going to your actual address you have verified with UPS. I'm interested to see what happens once it gets marked undeliverable.

Awful, placed my order and as soon I got confirmation I realized I had the wrong address and now they won’t edit the address and are continuing to ship my package to the wrong address.

Update: Not one email response explained that I could even redirect the package via UPS. Supports only response was sales are final and no edits could be made and on their policy page is states that if I want to edit shipping address email customer support and when I did was told “nothing can be done. Case is now closed” -Jordan customer support

Update: That information was never provided in the emails I was responding to and exactly what I was asking for. The link doesn’t work here. If that link could be provided via email that would actually show some consideration. It’s ironic I’m getting more information after posting a review about my experience.

won't cancel order even 5 min after. Scam company....

Should have looked at the reviews before I bought anything from Bodega. Customer service was horrible. Items feel cheap and not worth the price.

Super slow to ship out orders. I’ll never buy anything from them again

I love their stuff and they emailed right back when I reached out about an order.

Thanks so much for resolving my canceled order quick

You have to be super patient about the orders that you made at any time, they may ship it out in around 3-5 days and it takes additional time for it to deliver to you. The shipping cost is around 16-20.

They advertised 2-3 day delivery but took 3 weeks then sent me a pair of socks and a tee instead of the $800 jacket I ordered! Do not recommend using this site to order anything

They don't take returns, could care less that the shoes were too big. Refuse to refund or exchange. Worst company ever! I'm stuck with shoes now that I can never use!

Quick and responsive - that’s all you can ask for!

2nd time of haveimg just horrible customer service. Cop out answer to my question. I think they probably had the item that came with the shoes and just didn’t include it.

I placed an order for the much hyped 'Nike Dunk Lows SYRACUSE special edition' shoes on release day. I managed to secure a pair of size 10s before they sold out in seconds, and I was put in a checkout queue due to the high volume of traffic. I was told not to refresh the page or otherwise I'd lose my place and my item. I followed all the instructions, eventually filled in my details and submitted my payment, only to be put into another processing queue, after which I was taken to a page which said "Your shopping cart is empty". No confirmation of purchase, nothing. It never went through and my item was lost.

Unsurprisingly, the customer service was unhelpful. You just have to look at some of the replies here to understand how useless and condescending they are. Wouldn't recommend this website at all.

ABSOLUTELY THE WORST COMPANY OUT THERE.. ALL THEY DO IS ADVERTISE SHOES THEY DONT HAVE IN STOCK..BUT THEY WILL SELL THEM ANYWAY...KEEP YOUR MONEY FOR 12-15 DAYS AND THEN SEND YOU A EMAIL SAYING YOUR ORDER IS CANCELED BECUZ THEY CANT FILL THE ORDER...NO STOCK!! WHAT A HORRIBLE WAY TO DO BUSINESS!! HORRIBLE C.S. JUST BAD ALL THE WAY AROUND!! IVE BEEN COLLECTING KICKS FOR OVER 20 YEARS.. I HAVE OVER 300 PAIRS AND THIS IS THE WORST IVE BEEN TREATED!!! STAY AWAY..FAR FAR AWAY FOR THIS COMPANY AT ALL COST!!!! 😤👎🤢😤😡

Worst customer experience I ever had.
- super expensive delivery fees.
- takes at least 10 days to send the order.
- cancelled half the order.
- don’t refund the delivery fees on cancelled items.

I tried discussing this matter with the support, they think they’re too cool to be helpful.

Life is too short to spend it dealing with Bodega cool kids.

Seriously some of the slowest/worst shipping and service i’ve ever had shopping online. Took over 10 days just to ship with no updates until i wrote an email threatening a chargeback. Choose any other retailer over Bodega, not worth your time or money!

I ordered some Nike Airforce1 months ago and I still haven’t received them. I fear I’ve been scammed.

Absolutely horrible shopping experience with bodega store. I dont usually write negative feedback or complain online but bodega made me waited for about 3 weeks to ship domestically. If u dont mind waiting for 3-4 weeks then ok. I have to send them multiple emails till the extent I thought probably they can cancel my order so i can buy from somewhere else. I was trying to be polite and well mannered with my words yet ended up giving me the same reasons like the shipment delayed due to high volume of incoming orders. Horrible shopping experience, will never patronise this shop again!!!