BDroppy Reviews 

389
TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

Products are nice but old (outlet)collection, delivery is fast. But they're still charging monthly fee even after cancellation. You can not find anywhere in your dashboard how to unsubscribe or... See more

Rated 5 out of 5 stars

Very fast growing tool. Some issues on first release, but now really good selling partner. I'm using Woocommerce plugin and I'm really interested in new Shopify module that they says will be ready in... See more

Rated 4 out of 5 stars

Timeliness of shipments remains the biggest problem. Often times, orders are not shipped the next day, then 3 orders are shipped simultaneously. It's hard to control. It's nice that the subscription h... See more

Company replied

Rated 1 out of 5 stars

I need to renew my subscription, but I haven’t received any response despite sending 6–7 emails. This is extremely frustrating and disappointing.

Company details

  1. e-Commerce Agency
  2. Clothing Wholesaler
  3. Fashion Accessories Store
  4. Software Company
  5. Warehouse store

Written by the company

BDroppy is the high-end fashion marketplace where customers, retailers, and suppliers find the best buying and selling conditions. As a signed fashion dropshipping supplier, BDroppy redefines the online commerce landscape, enabling entrepreneurs to showcase and sell authentic designer clothing without worries about inventory or shipping. With an extensive catalog encompassing over 120 prestigious brands and a myriad of fashion products, BDroppy empowers sellers to curate their offerings. The platform takes on the responsibility of managing operational complexities, allowing sellers to focus solely on their entrepreneurial vision. A singular, comprehensive dashboard streamlines management, ensuring a seamless experience. BDroppy's innovative approach revolutionizes dropshipping, providing an accessible path for aspiring entrepreneurs to thrive in the competitive fashion industry. With BDroppy as a partner, navigating the intricacies of online commerce becomes an effortless journey toward success.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

389 reviews

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2.5

All reviews

(389)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Bdroppy

Bdroppy. I hope you are helping me with an e commerce distributing. I know that you get enough profit from subscriptions etc and I am 100% sure that those 1 star reviews are true. Why couldn’t you just take more care about your customers? Buying 5 star reviews doesn’t change the situation. I m not trying to offend your company. I m pretty sure there are some satisfied customers. But people just need more clearance. It s actually funny that you answer here the same day after somebody put a review but it takes you ages to answer on gmail letters. Except of showing us attractive women telling stuff just do your business. Answer the questions and be in contact with customers. Making big denaro together is way easier. People just talk merda about Brandsdistribution here and say that it s scam. But if you pay more attention on communicating with people who actually are interested in you and your products it s just a clue to success for both Bdroppy and retailers. Andiamo bdroppy.

June 26, 2022
Unprompted review
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Rated 4 out of 5 stars

Timeliness of shipments remains the biggest problem

Timeliness of shipments remains the biggest problem. Often times, orders are not shipped the next day, then 3 orders are shipped simultaneously. It's hard to control. It's nice that the subscription has been lifted, I hope it will not be restored. As a specialist store, we operate only in the area of accessories and handbags, therefore it is difficult for us to achieve high turnover without the other categories.

June 23, 2022
Unprompted review
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Reply from BDroppy

Hello and thank you for sharing your experience with us. It is important to receive this feedback to improve the service offered to remain reliable partners of our customers. Thanks to you for choosing us as your dropshipping supplier we are sure that the relationship will last a long time thanks also to the developments we are working on.
Soon,
The BDroppy Team

Rated 1 out of 5 stars

I give up

After 3 weeks sorry to say I have to walk away from bdroppy. Signed up paid for my service. Can't get activated,can't get email answered can't get response from chat inquiry, emails. Nothing. Making no attempt to reach out to me. I will reverse my payment through PayPal and move on. Might be great firm but no customer care or service.

June 22, 2022
Unprompted review
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Reply from BDroppy

Hi Janci Lawrence, we don't have a Shopify plugin on Bdroppy.

To sell our products on your Shopify store you need to use our Brandssync app that you have already downloaded.

You will only use our Shopify Brandssync app and our Brandsdistribution website https://www.brandsdistribution.com/en/.

Your Shopify store janceeshandbags.myshopify.com is linked to the janceeshandbags@shopify.com account on Brandsdistribution.

For any other requests, please keep in touch with our customer support who is already giving you the correct information to be able to work with our shopify app.
Sincerely,
The BDroppy Team

Rated 5 out of 5 stars

Bdroppy via Marianna is excellent in…

Bdroppy via Marianna is excellent in its service and delivery commitment. Thumbs up!👍

June 16, 2022
Unprompted review
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Reply from BDroppy

Hi Loeci Shop, we are really excited about your review! we thank you for the compliments, Marianna is part of a fantastic staff and we hope to have you with us for a long time!
The BDroppy Team

Rated 1 out of 5 stars

Fair Warning

Ok, after trying out this new service, I have no choice but to leave a review to warn others. If they build your website, it will not work long enough for customers to not only trust your site is legit, but to actually place an order. I'm not sure if it's the hosting they use or just they don't know how to set up a fully fuctioning website! If you hire a third party to try to fix the issue, it will not work because everything is running on their terrible server. This make abolutely no sense! If your service is not ready for the public, you SHOULD NOT be offering services for these products. Small business owners do not have time for "new start-ups" trying to play guinea pig with their money. If you bought the "Turnkey", take it as a loss and move on. This is not right and I'm sure in the future someone is going to put up the money and sue the pants off of these people. I won't waste another dime on this and you should not either. If you only sell high fashion, find another vendor to buy wholesale from in bulk, and make your own website. This is my experience after giving it 5-6 months.

May 15, 2022
Unprompted review
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Reply from BDroppy

Dear customer, we are sorry to read your review. Having developed many thousands of sites we are sure of their functioning, although it may happen that in rare cases there are some problems that our technicians promptly resolve. Also in your case the technicians are finding the best solution to solve the problem definitively. As designer fashion suppliers we have unique experience in both dropshipping and wholesale and we hope you can change your mind about how we work very soon. Best regards
BDroppy Team

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Rated 5 out of 5 stars

Great team and support

Great team, we had a call to resolve some questions and they gladly answered everything. Looking forward for a collaboration for many years.

May 2, 2022
Unprompted review
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Reply from BDroppy

Hello Bojan, thank you very much for your review. We work every day to give the best dropshipping service and support our customers in growing their business. Thank you!
Team BDroppy

Rated 5 out of 5 stars

They offer more than a business opportunity! They will stay with you throughout to make sure your business thrives as well

We have yet to open our shop because I am not very technical and I have created issues with the functionality of our site. I am however leaving this review because I am firstly very impressed with the patience of Siawash, their IT support. His patience is phenomenal, because he has to correct all the issues I have so far made on our site. They said they only work from Monday to Friday 8-5 if Im not mistaken, but he was fixing our site on a Sunday! Their customer support are always there whether it is on watsapp, email or on their IT ticket. They will not let you down. I have had help from the beginning from choosing the right plan, they have created the domain, email and the shop for us! A very impressive one as well. They have answered all the questions we had regarding which product sells better, shipping, issues etc etc. If there is one thing I have learned from this is that, always trust their process because they have been doing this for a long time. They offer the best service, the best price and the best brands. Now I am just waiting for Siawash to undo my mistakes so we can start selling. Thank you Bdroppy for the opportunity and the dedicated support

April 5, 2022
Unprompted review
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Reply from BDroppy

Hi Hope! Thanks a lot for you review. We know that our job is to make the experience on our platform better every day and the feedback from customers like you helps us a lot and for that we thank you. BDrppy Team

Rated 1 out of 5 stars

They send fake articles to the clients

After almost two years as a BDroppy, the past 8th February Amazon restricted my seller account because a client said the Guess sunglases received were fake.
I must to send all the invoices I have of this sunglasses and a certificate of my provider telling I'm an authorised seller of Guess brand. If my provider isn't directly the brand, I must send invoices and certificates of all the selling chaine, starting in the brand and finishing in me.
After two months my seller Amazon account continues suspended because Bdroppy only has certificated that I'm allowed by them. I haven't any proof that the article is original.
Because that, Amazon doesn't believe in my provider. So, I don't believe in BDroppy and I must think that BDroppy is a scam.

AFTER YOUR REPLAY:
Your answer is a complete excuse.
OK, then please explain why you don't present all the proofs Amazon is demanding. Sorry, you aren't able to demonstrate that the Guess sunglasses are original.
Thank you to be so dishonest. Is my Amazon account which has been deactivated forever thanks you are a scamer!

AFTER YOUR SECOND REPLY:
Really??? And, please, where are those authenticity certificates? Because I've been asking you for them since February and you NEVER sent it to me. Moreover you said me in a email that you haven't any certificate that demonstrate that you are allowed to sell the brands. I can show that e-mail who someone may have interested in it.
The certificate expedited by you is like nothing. Always is mandatory that YOU demonstrate that YOU are selling authentic brands. At the moment the only thing I've demonstrated to Amazon is that I've been scared by you. They trust in me, but not in you and your products.
If you are right in which are you telling, is very easy. Contact me (you know very well who I'm) and send me the documents needed. Then I'll update, again, this review. Today is 19th May 2022

April 1, 2022
Unprompted review
BDroppy logo

Reply from BDroppy

Dear customer, we update our answer.
You have the option of requesting certificates of originality from our customer service and providing them to Amazon. Whether Amazon decides to block your sales unfortunately depends on their policy, over which we have no power. Our products are sold by the largest e-commerce companies globally, claiming that they are fake is very serious and we will protect our image in the relevant offices if appropriate.
. BDroppy Team

Rated 5 out of 5 stars

excellent provider

Started using bDroppy now since 6 months. Amazing service, quick delivery, excellent pricing conditions. Highly recommended to use. And very happy with the service provided.

March 31, 2022
Unprompted review
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Reply from BDroppy

Hello and thank you for your nice words. This is the spirit that helps us improve our service. Thanks ! BDroppy Team

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Rated 5 out of 5 stars

I am very surprised to read so many…

I am very surprised to read so many negative reviews, especially regarding the customer support. That's not the case. I recently joined them and they have been responding to me on time, every time. Secondly, I did not find any bugs on their store while syncing the products to my store. It's just one click and your are done. My advise to all: Just putting branded products to your store will not bring you sales. You must do proper marketing as well. Give time and effort, results will come. Hoping to have a great journey with Bdroppy.

February 4, 2022
Unprompted review
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Reply from BDroppy

Hello! We are really grateful to read your review which energizes us to continue improving all aspects of our service! Thanks for sharing
BDroppy team

Rated 1 out of 5 stars

A WASTE OF TIME AND MONEY

To be sure of a proper webshop I paid them to design one for me.
When it was finally ready(nearly one month) I prepared myself for orders.
I opened sales channels on Facebook, Google, Instagram etc.
First month. Zero sales.
Second month I asked them to make an adjustment to the 1st page.
They advised that the page was working as it should.
Zero sales.
Regularly the shop couldn't open.
Responsibility was always denied.
November 2021 was my third and would be my last month of this experiment.
If again no sales were generated I would cancel my subscription with Bdroppy/IDT.
You guessed it. ZERO SALES.
I cancelled my subscription on the 30th of November 2021.
Still Bdroppy removed €99 from my account although I had asked them not to do.
This was, according to Francesca, for December 2021 because apparently I was too late with my cancellation.
Disputing this goes to deaf ears.
MY ADVICE!
DON'T DO BUSINESS WITH IDT/Bdroppy.
IT'S A WASTE OF MONEY WITH NO BENEFITS.

December 24, 2021
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Reply from BDroppy

Dear customer, we are sorry to read your review in these tones. As described in the terms and conditions, we invite you to request the cancellation of the renewal a few days before the expiry of the monthly subscription; this does not happen automatically to avoid the involuntary cancellation of existing projects.

Unfortunately, the lack of sales cannot depend on our will as we do not take care of your marketing campaigns, but to provide you with the tools to be able to dropship with our catalog. On our Youtube channel there are several webinars and tutorials with hints and tips to start selling online.

We regret this situation but we confirm the cancellation of the renewal of your subscription.
The BDroppy Team

Rated 1 out of 5 stars

My experience with BDroppy was…

My experience with BDroppy was initially responsive however in the last few weeks it has become the worst customer service experience I have had , no support, even with tickets put, asked to book a call yet nobody called me to hopefully discuss other queries other than technical. Site down most of the time now. Even tried Facebook to get some reply.none. It's really frustrating and it's a shame that the support/technical team don't really give the essential support needed. (Powderydewss) in brackets is my user website with yourselves.

December 21, 2021
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Reply from BDroppy

Hi Miss Nijiri, unfortunately we cannot trace your customer account from the information you entered. Please refer to customer service with the email with which you are registered in bdroppy.
Best regards.
The BDroppy Team

Rated 1 out of 5 stars

SCAM

SCAM! This company is a fraud! Be careful before you subscribe to their plans, you won't be able to cancel your subscription and they save and keep your credit card details without any notification.

November 22, 2021
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Reply from BDroppy

hi angela unfortunately we were unable to trace your identity, so we cannot analyze your case, but in the T & Cs you accepted during the purchase phase, if you purchased a plan with us, you accepted the automatic renewal of the renewal. We remain available with our customer service.
BDroppy Team

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Rated 1 out of 5 stars

Avoid at any cost!

Avoid! Avoid! Avoid! The worst dropshipping company ever! Brandsdistribution went downhill so they created the Bdroppy which is even worst.

Prices are too high to make a real profit. They don't have significant quantities for a real dropshipping business. Most of the quantities are 1-2 items per size, so even if you make a sale you will end up with a refund because someone just purchased that item. At the moment they have 13 products by Prada and in total 14 item ( 12 products with 1 item instock and 1 product with 2 items instock ) Also all items are out of date - collections are 3-4 years old. Some of the brands, no one ever heard about out of Italy.

Express shipping is too expensive, regular shipping is too slow. Regular shipping well takes 2-3 weeks within the EU which is totally unacceptable.

Horrible to do business with, customer service just doesn't exist! If you have any question and you send them an email, you will have to wait days after days in order for your email to be answered with a scripted messages or irrelevant answers with poor translation from italin to english by Laura or Lucyna. They love you until you pay them and then they keep giving you rubbish customer service, low stock quantities, rubbish stock and for sure you will lose you money.

I would never recommend Brandsdistribution or Bdroppy to anyone. They are scammers who are constantly looking for people to take their money and provide a very poor service for a ridiculous amount.

I can prove the above with screenshots, copy of emails,etc.

Stay Away!

September 1, 2021
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Reply from BDroppy

Dear Customer,
we are actually very saddened by what you wrote in your review, and we tried to investigate what might have happened to you to be so unsatisfied with our services, however we did not manage to identify you as a customer.
In any case, we love to be transparent with our present and future customers, and that is why we give everyone the chance to see both our stock availabilities and prices, way before they decide to purchase one of our plans. We want anyone interested in our services to know exactly what he will be able to offer to the final customers and how much the purchase price of those items will be. By working with our plug ins, the stock will be constantly updated in real time, so that it is almost impossible to sell a product that someone else has already sold a few seconds before.
Also the shipping costs are already clearly visible upfront, so that you know exactly how much it will cost you, and how long the deliveries will be.
In any case, all of our items are physically located in our warehouses in Italy, and from there ready to be shipped to the final customers.
If you need to contact us for a post sales assistance, our Customer Care is at your disposal from Monday to Friday, from 9 a.m. to 1 p.m. and from 1:30 p.m. to 5:30 p.m. You can reach them by opening a ticket at the following link: https://droppy.kayako.com/en-us/conversation/new.
We continue to be at your disposal for anything.
Kind regards
The Bdroppy Team

Rated 1 out of 5 stars

Scam

Hello, faceless BDroppy team,

I see you are doing well.

This text took only three days to produce yet more empty promises and self-praise.

I can remind you that you have not replied to my last email since 27.07.2021. It is an open ticket.

May you have the willpower to reply to it.

With warm greetings,
Valdis Ceksters

August 27, 2021
Unprompted review
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Reply from BDroppy

Hi Valdis, we have already contacted you via ticket unfortunately Trustpilot is not the platform to ask for assistance. We invite you again to check your email and view our communications.
Yours sincerely
The BDroppy Team

Rated 4 out of 5 stars

Out of my 10 questios they answer 4

Out of my 10 questios they answer 4,except Lucyna,she answer every time and on Monday I've send email to support for important matter,still waiting.In meanwhile,all problems are solved,so in the end, it is a good company with 100% original items,but they have to upgrade technical support,it has to be faster.

June 21, 2021
Unprompted review
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Reply from BDroppy

Hi Jadranka we are sorry we were not able to answer all your questions but we remind you that customer support is active from Monday to Friday from 9.00 am to 5.30 pm, so we invite you to contact us to give you all the support you need thank you! This is the link to open a new ticket https://droppy.kayako.com/en-us/conversation/new
The BDroppy Team

Rated 1 out of 5 stars

Less than 10 hours and doesn't work

We got our website yesterday, and in less than 10 hours we already have problems... The web has ceased to be operational, when we try to access we got the message that the website is not available, or even worse one of the times when I was trying to go to my page the system redirects me to the bdropy website of new subscriptions with a promotion for new subscribers🤔, as we would call it unfair competition? There are many negative comments and whenever I have some kind of problem I will not hesitate to make it public.
As they don't work in the weekend and today is Friday, not sure if I will have an answer before next week... Such a good start😒

June 19, 2021
Unprompted review
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Reply from BDroppy

Dear Customer,
we are extremely saddened to receive your review, since to us, our customer’s satisfaction is a top priority and we always do our best to assist our customers in everything they might need.
To answer you about the issue that you are having, we can assure you that your case has already been forwared to the IT department that is currently taking care of it and fixing the issue.
Yes, we are closed on week ends, but as soon as we open again on Mondays we study our tickets to make sure that all of the cases are managed on time.
Please consider that we are always here to help you, and that we are reachable for anything you might need, from Monday to Friday, from 9 a.m. to 5:30 p.m. via email or ticketing system.
Best Regards

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Rated 1 out of 5 stars

Devious, None professional and misleading gang

appalling and horrible group of wannabees, disgusting and devious piece of work .. those people will promise you a rosy and prosperous business, but once they get your payment, they forget they lied to you

1-They never work Friday mid-day to Monday mid-day
2- They never answer a phone call anyway
3- You ask a question, they answer a different one
4- They clearly have no time for you

Avoid them at all costs.

May 24, 2021
Unprompted review
Rated 1 out of 5 stars

Plugin in good but the company is not trustworthy

The plugin itself is good, was improved a lot during last year. But... the company is not possible to work with. No basic understanding of customer service and completely incapable to deal with issues. I bought the website from them last year with a one-year drop shipping service included. When my subscription was about to expire, I texted them asking how to extend it. I got a reply that it will be extended automatically when I pay. I confused and paid for a different plan, so they deleted my website. When I asked what to do to get my website back, they said if I pay for a new plan they will restore it (the money I paid by mistake is not refundable, of course). I didn't want to lose all the work I put into my website in one year, so I paid again. After my payment, they emailed me telling me it's not possible to restore my website, but they will make a new one. I told them I don't want a new website, but they didn't care, just said money is not refundable and this is how it works in their company. I had to open a dispute via the payment provider to get a refund. I have 4 more websites, all with different suppliers and different hosting services, and I never had so many problems. The worst service I've ever experienced. It looks they just want to get your money, not to build lasting business relationships.

May 19, 2021
Unprompted review
Rated 1 out of 5 stars

If it weren't so ludicrous, it would be laughable

I asked them on the 5. Mai to cancel my subscription because i think there are way betters 'dropship' options available for the money. At first no problem my subscription was cancelled (i couldn't use the service anymore) and i thought it was finished. Then Paypal sendet me a message that my monthly subscription for Bdroppy was paid. I wrote another email asking why. To make a long story short after 13 days i get an email that they are not gonna refund me (for Mai) because i was to late with cancelling and in the meantime cancelled my subscription on the 5. because i asked for it. If business is done like this in Italy it's no wonder the country is in bad shape :-)

May 18, 2021
Unprompted review
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Reply from BDroppy

Dear Hans,
we are really sorry to read your negative review about our company, since we do our best to always have happy and satisfied customers. However, we also have to point out that we do have some Terms & Conditions too that all of our customers accept once they purchase a service, and that have to be honored and respected.
In your specific case, you asked our Customer Care to disable the automatic renewal of the plan on the 5th May,in the afternoon, but the payment for the new month had already been completed automatically by Paypal some hours before.
We immediately did what you asked us to do, but the payment already issued, as you can imagine, cannot be refunded.
Infact, as stated in our Terms & Conditions, the service can be blocked simply by contacting our Customer Service before the expiration of the plan that you are currently using, and not the same day, exactly to avoid this kind of inconvenience.
As for the 13 days answer that you are claiming, there was a long email exchange between our team and you, before arriving to a conclusion, and this took that much time in total, since there were some important info missing from you that we had to further investigate and collect.
We stay at your disposal for any further info or need.
The BDroppy Team

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