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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting its speed, friendliness, and solution-oriented approach. Many people appreciate the user-friendly interface and the extensive range of ready-made designs and widgets that significantly streamline website creation and enhance overall user experience. Reviewers also frequently commend the quality and reliability of the products, noting their smooth performance and regular updates. However, some customers occasionally experienced the tool being a bit slow, and a few mentioned that designs sometimes didn't appear on the live site without a plugin update. Additionally, a small number of people reported that support could be slow at times, and one customer noted an inability to fix a license error for a staging site.

What people talk about most

Customer service

Consumers find customer service to be positive. They consistently praise the support team for being... See more

Website

Users describe positive interactions with website features, highlighting how the widgets are easy to use and... See more

Product

Customers had positive experiences with product quality. Many reviewers praise the extensive features and... See more

User experience

People report positive experiences with the user experience. Customers praise the ease of use, with many... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using this tool for over 3 years. Element Pack Pro offers a simple and user-friendly interface, with many ready-made designs that save time for website creation. It helps speed up the workfl... See more

Company replied

Rated 5 out of 5 stars

I have used the Prime Slider plugin from BdThemes for over a year now and the range of features is simply astounding. Compared with other products, Prime Slider wins hands down for ease of use and the... See more

Company replied

Rated 5 out of 5 stars

Imagine having an Elementor addon with 294 widgets to be exact plus more features. I like the assets manager because it really helps make the website run better, and that's something I care about. Als... See more

Company replied


Company details

  1. Software Company

Written by the company

BdThemes is a WordPress Product development company creating WordPress Themes, WordPress Plugins, Elementor addons, and widgets for WordPress users. BdThemes is innovating web solutions for WordPress users and Online businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Ultimate Elementor Add-on

IT team very helpful and open to suggestions. I got new features implemented quickly after I suggested them to the BdThemes team.

July 29, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Dear Ezra,
Greetings from Bdthemes

Thank you for your wonderful feedback! We’re delighted to hear that our IT team’s helpfulness and openness to suggestions made such a positive impact. Implementing your new features quickly was our pleasure. We appreciate your valuable input and look forward to continuing to enhance your experience!

Thanks for your support.
Best Regards,
Hasib Ali
Support Engineer at BdThemes.

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Rated 5 out of 5 stars

best all in one place

best all in one place

July 31, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Dear Mr Trader,
Greetings from Bdthemes!

Thank you so much for your kind words! We are thrilled to hear that you found our service to be the best all-in-one place. Your satisfaction is our top priority, and we look forward to serving you again soon!

Thanks for your support.
Best Regards,
Hasib Ali
Support Engineer at BdThemes.

Rated 5 out of 5 stars

I'm very new to WordPress and the…

I'm very new to WordPress and the technical nuances that come along with having a website. After completing an update, the dragon slider changed in resolution. Zillur provided clear and specific steps to resolve the issue for this newbie, which greatly reduced the stress I was feeling in not knowing what I needed to do to resolve the issue on my own.

July 16, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hello Penny van den Berg,

Thank you for your kind words and feedback.

We're glad to hear that our guidance helped resolve the issue with your dragon slider. We understand how overwhelming technical nuances can be, especially when you're new to WordPress. Providing clear and specific steps is part of our commitment to making your experience as smooth and stress-free as possible.

If you encounter any other issues or need further assistance, please don't hesitate to reach out. We're here to help!

Thanks in advance.

Rated 1 out of 5 stars

Deliberately make it very difficult to refund the purchase

Plugins are probably fine, but they deliberately make it very difficult to refund the purchase. I was able to do it last year by contacting their support. But that didn't cancel the subscription, so now I have to refund it again this year.

If you search for "refund" on their ticket page, there will be no guide for it. The only guide I found said "you can refund the purchase from your dashboard"... great... where and how? It's not clear, and they are hoping that I just give up.

July 9, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Dear Mikkel Lolk,

We apologize for the inconvenience you have experienced.

We have successfully processed your refund. We acknowledge there was a systematic issue that caused your package to be subscribed to again, and we sincerely apologize for this fault.

We would greatly appreciate it if you could provide us with a positive review of our product. Your feedback is valuable to us, and we strive to improve our services continuously.

Thank you for your understanding and patience.

Rated 5 out of 5 stars

Thank you

Thank you. very good services... Recomand

July 8, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Dear Adrian,
Greetings from Bdthemes

Thank you for your kind words! We're delighted to hear that you are satisfied with our services. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Thanks for staying with us and your support.
Best Regards,
Hasib Ali

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Rated 5 out of 5 stars

Best Premium Addons for Elementor

I recently started using the BdThemes Element Pack plugin for my WordPress site, and it has been fantastic! The variety of elements and widgets is impressive, and it integrates seamlessly with Elementor. The plugin is user-friendly, making website design easy and professional.

The after-sales service is top-notch. BdThemes’ support team is responsive and helpful, providing detailed solutions to my questions. If you’re looking for a reliable and powerful plugin with excellent customer support, I highly recommend BdThemes Element Pack. It has truly exceeded my expectations!

June 27, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Dear Ahsanulshaon,

Thank you for sharing your real user experience with us. We are thrilled to hear that our plugin helps you make your design easy and professional. We are also happy to hear that our support team is prompt and helpful.

We really appreciate your support.
Thank you for staying with us.

Best regards,
Hasib Ali

Rated 5 out of 5 stars

Element Pack Pro is a WIN

Great customer service. I love the Element Pack Pro widget set and use it for all my clients!

June 18, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Dear Laura Jane Oliver,

Thanks for sharing your real user experience with us. We are really glad to know that you are satisfied with our plugin and our support.

We are here to support you. If you have any queries then ask freely with us.

Thanks
Best Regards,
Hasib Ali
Support Engineer at BdThemes.

Rated 5 out of 5 stars

Quick and Helpful responses

Quick and Helpful responses. The support team were very helpful when I had problems. They logged into my WP site and fixed the issues in a timely manner.

June 13, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Dear @Arthur Jones,

Thank you for your feedback! We're delighted to hear that our support team was able to quickly and effectively resolve your issues by logging into your WordPress site. We're always here to help, so feel free to reach out anytime you need assistance.

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

Rated 5 out of 5 stars

Awesome software and support

I used the plugin but had a question, the support was fast and prompt!

June 12, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Sidney Kunst,

Thank you for your kind words! We're thrilled to hear that our team has been responsive and clear in addressing your requests.

This inspires us a lot. we appreciate your kind support.

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

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Rated 5 out of 5 stars

My Swiss Army Knife of tools and great support

I'm using ElementPack Pro since many years now. From the past to now, the quality of the product and the support team has evolved a lot. Just recently I had to contact support as their latest update had an issue (as we all know, this can happen). The same day, I got an answer and a fixed version of the plugin. Amazing! Thank you very much and keep up the good work.

June 4, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Dear Stefan,

Thank you for sharing your real user experience with us. We are delighted to hear that our plugin and support have met your expectations. Your satisfaction is our top priority, and we are here for you anytime you need assistance.

Thank you for staying with us and for your continued support.

Best Regards,
Hasib Ali
Support Engineer at BdThemes.

Rated 5 out of 5 stars

I have used elements pack pro for…

I have used elements pack pro for almost every elementor site that I have built. I absolutely love everything it has to offer. More than that, I really appreciate the customer service folks! They answer so quickly, and any time of day!

June 4, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @ Rebecca Korduner

Thank you for your wonderful feedback! We're thrilled that Elements Pack Pro has been a key part of your Elementor sites. It's great to hear you love its features and appreciate our customer service. We're always here to help, anytime you need us!

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

Rated 5 out of 5 stars

Excellent plugin which is greate to…

Excellent plugin which is greate to use. Dazzling team who helps clients be happy

May 20, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Nadeem Manjoo,

Thank you for your feedback! We’re thrilled to hear that you’ve had a positive experience with our service team at BdThemes. Our goal is to provide prompt and effective support to ensure our customers have the best experience possible.

Best Regards,
Hasib Ali
Support Engineer at BdThemes.

Rated 5 out of 5 stars

Esay to Use Bdthemes' ZoloBlocks

Bdthemes' ZoloBlocks is a nice Gutenberg plugin

Thats Esay to Use , Thank You BdThemes

May 11, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @MD Shohanur Rahman,

Thank you for your kind words! We’re glad to hear that you find ZoloBlocks to be a useful and easy-to-use Gutenberg plugin. Your satisfaction is our priority.

Thank you for choosing BdThemes!

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

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Rated 5 out of 5 stars

Hfdd

Good to hvckcdju

May 11, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Bangladesh Man,

Thank you for your positive feedback! We're delighted to hear that you find our product good. Your satisfaction is our top priority, and we're committed to providing high-quality products that meet your needs.

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

Rated 5 out of 5 stars

Great product

May 11, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Tajul Islam II,

Thank you for your positive feedback! We're delighted to hear that you find our product great. Your satisfaction is our top priority, and we're committed to providing high-quality products that meet your needs.

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

Rated 5 out of 5 stars

Very Good product

May 1, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Jubed Ahmed,

Thank you for your positive feedback! We're delighted to hear that you find our product very good. Your satisfaction is our top priority, and we're committed to providing high-quality products that meet your needs.

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

Rated 5 out of 5 stars

I'm using Element Pro Pack and love it!

I'm using Element Pro Pack and love it. Their addons are awesome. I gave Zoloblocks a try and found it very interesting and trust worthy product. Happy to work with BDThemes.

May 1, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Shamima Nasrin,

We're overjoyed to hear that you love the Element Pro Pack and find our add-ons awesome! It's fantastic to know that you also gave ZoloBlocks a try and found it interesting and trustworthy.

Your satisfaction and trust mean everything to us, and we're thrilled to have you as part of the BDThemes community.

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

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Rated 5 out of 5 stars

Bdthemes is a name where you can relay…

Bdthemes is a name you can rely on. Their team is so good and highly skilled.

May 11, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Nazmul Hosen,

Thank you so much for your trust and kind words! We're committed to providing reliable products and services, and we're thrilled that you find our team highly skilled. Your confidence in us means a lot, and we'll continue striving to meet and exceed your expectations.


Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

Rated 5 out of 5 stars

Their products are amazing.

Their products are amazing.

May 10, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Mamun Hoque,

We're delighted to hear that you find our products amazing! Creating exceptional products is our passion, and it's incredibly rewarding to know that you appreciate them.

Thanks in advance.

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

Rated 5 out of 5 stars

Very professional service

Very professional service

May 4, 2024
Unprompted review
BdThemes logo

Reply from BdThemes

Hi @Ashraf Uddin,

Thank you so much for your kind words! Providing professional service is at the heart of what we do, and we're thrilled that you've experienced that firsthand.

Best Regards,
Zillur Rahman
Support Engineer at BdThemes.
support@bdthemes.com

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