From Emma’s speedy replies to my enquiries, to the swift delivery of my Honorine kaftan, wrapped in tissue and in a presentation box, Beach Cafe has been outstanding! The long Mirabelle kaftan is de... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Shop Designer Swimwear at Beach Cafe for a huge selection of beachwear by Seafolly, Vix & Melissa Odabash. Free Delivery on orders over £100 & Free Returns.
London, W10 5AD, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Items cone on time what I really like about Beach Cafe, evething arrives beautifully packed so clothes are not screwed up. I always use them for my resort wear.

Reply from Beach Cafe
Really fast delivery, beautiful packaging and gorgeous product. Will order again.

Reply from Beach Cafe
great products and confidence they will arrive promptly and great quality
Fabulous range, and my ecommerce order arrived promptly and beautifully packaged. Will definitely return!
Absolutely fantastic customer service, I had a faulty order so I messaged them I got a rely very quickly I was offered a discount on the item or return. I returned it and was given a first time order cope straight away. Can’t fault them 😊

Reply from Beach Cafe
Prestige brands and first class service.
Always a go to for swimwear and resort wear 😎

Reply from Beach Cafe
My order was dispatched quickly and arrived in a couple of days. I ordered a beautiful dress and easy to choose my fit with such detailed size guidelines

Reply from Beach Cafe
Not ordered for a long time, but my 2nd online order from Beach Cafe. Great online communication answering my questions about sizing and fabric of gorgeous Danni dress. Chose next day delivery and it arrived as booked, beautifully box packaged. I loved it, but sadly size M/L was too small for size 18, buttons down front did not even meet up so it was tight across the bust and also hips. Immediately repackaged and return booked, posting today. Hope the refund is as swift as the purchase as it’s a lot to spend and wait for. Sadly ended up wearing a dress I already had for garden party function. I will know next time to search for L/XL if available, lovely company and product styling though, I’d of kept had it fitted!

Reply from Beach Cafe
Really happy with my purchase and it arrived so quickly. Very happy and satisfied customer 😊

Reply from Beach Cafe
Great website easy to navigate . Very speedy delivery and great customer service

Reply from Beach Cafe
Beautiful beach clothes. Arrive swiftly and lovely packaging
Customer service is excellent too!

Reply from Beach Cafe
Brilliant company and such a choice and very quick delivery too

Reply from Beach Cafe

Reply from Beach Cafe
One of my favourite things to do at the start of Spring is go onto the Beach Cafe website and order my summer holiday wardrobe. Great choice of designers and swift delivery. Recommend!

Reply from Beach Cafe
Excellent customer service and a beautiful outfit. I can’t thank Tia enough for expediting my order so I received in time for my break. Excellent communication. I don’t normally write reviews but blown away by the service ( and the outfit) thank you Tia and beach cafe

Reply from Beach Cafe
I had such a positive experience with Beach Cafe that I felt it was worth sharing, particularly to recognise Tia.
When I initially received the wrong item for my order, it was disappointing, especially as I had already paid import taxes to Ireland and was hoping to wear the dress for an upcoming holiday. As this was my first order with Beach Cafe, I was inclined to return it and purchase elsewhere from a larger site where I’ve previously bought Juliet Dunn dresses.
However, what happened next completely changed my perspective.
I contacted the team early in the morning (at 8am, so before working hours) and received a reply within just over an hour. Tia immediately offered an exchange, and from that point onward handled everything seamlessly and completely transformed my experience.
She arranged a seamless return via FedEx and proactively refunded the customs charges without any inconvenience. Her communication was professional, warm, and genuinely attentive throughout.
The return was received on Friday, and within just a few hours Tia had already sent me the new tracking number and the correct item was in the post. I then received the replacement dress this morning (Monday). Considering the need to handle customs and duties, the turnaround was exceptionally quick and seamless.
Mistakes can happen, but it is how they are handled that defines a brand, and Beach Cafe handled this impeccably. I felt genuinely valued as a customer, and the entire process was managed with efficiency and care.
Based on this experience, I would not hesitate to order again and would highly recommend Beach Cafe to others.
My sincere thanks again to Tia and all the team.

Reply from Beach Cafe
Fast, efficient and great choice of beachwear. Would highly recommend.

Reply from Beach Cafe
Great choice of swimsuits and beach kaftans. The items arrived quickly and nicely packaged. An excellent service.

Reply from Beach Cafe
Absolutely stunning dress and fast delivery

Reply from Beach Cafe
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.