Beach Cafe Reviews 

284
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery, gorgeous presentation boxes, and wonderful choice of stylish resort wear. Many people also appreciate the remarkably helpful customer service, detailed size guidelines, and consistently high quality of the products. Consumers note that orders arrive promptly and smoothly, making shopping an absolute pleasure. Some reviewers were not happy with the sizing, noting that certain garments had to be sent back because they did not fit properly. Despite these occasional fit issues, shoppers still express overall satisfaction with their beautiful purchases and plan to return.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the high quality,... See more

Delivery service

Customers had positive experiences with delivery service expressing great satisfaction with the speedy... See more

Quality

Reviewers mention positive feedback about quality, noting that items arrive promptly and everything ordered... See more

Order

Users describe positive interactions with order, highlighting prompt delivery and beautiful packaging.... See more

Service

Customers consistently note positive experiences with service, often highlighting prompt delivery and first... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From Emma’s speedy replies to my enquiries, to the swift delivery of my Honorine kaftan, wrapped in tissue and in a presentation box, Beach Cafe has been outstanding! The long Mirabelle kaftan is de... See more

Company replied

Rated 5 out of 5 stars

Bought a Seafolly swimsuit from Beach Cafe. I already knew the Australian brand so expected the quality of product (this swimsuit was already out of stock directly with Seafolly UK). Arrived quickly a... See more

Company replied

Rated 5 out of 5 stars

Items cone on time what I really like about Beach Cafe, evething arrives beautifully packed so clothes are not screwed up. I always use them for my resort wear.

Company replied

Rated 5 out of 5 stars

Absolutely fantastic customer service, I had a faulty order so I messaged them I got a rely very quickly I was offered a discount on the item or return. I returned it and was given a first time order... See more

Company replied


Company details

  1. Beach Clothing Store
  2. also in
  3. Clothing Store
  4. Swimwear Store
  5. Women's Clothing Store

Written by the company

Shop Designer Swimwear at Beach Cafe for a huge selection of beachwear by Seafolly, Vix & Melissa Odabash. Free Delivery on orders over £100 & Free Returns.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(284)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Items come on time and what I really like…

Items cone on time what I really like about Beach Cafe, evething arrives beautifully packed so clothes are not screwed up. I always use them for my resort wear.

October 28, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Thanks Colleen! It's really kind of you to take the time to write a review, and delighted you love the clothes at Beach Cafe x

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Rated 5 out of 5 stars

Fast delivery, gorgeous products

Really fast delivery, beautiful packaging and gorgeous product. Will order again.

October 26, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Thank you so much! Really lovely to hear you have enjoyed your shopping experience and are happy with your purchase from Beach Cafe. Please can you drop us an email at info@beachcafe.com as your review doesn't mention your name.

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service, I had a faulty order so I messaged them I got a rely very quickly I was offered a discount on the item or return. I returned it and was given a first time order cope straight away. Can’t fault them 😊

July 21, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Karen!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

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Rated 5 out of 5 stars

Prestige brands and first class…

Prestige brands and first class service.
Always a go to for swimwear and resort wear 😎

July 21, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Debbie!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Great clothes

Great clothes, thanks

June 9, 2026
Unprompted review
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Reply from Beach Cafe

Hiya!

Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!

Please could you kindly respond to the thank you email you received as we are unable to find your email from the name provided on the review.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

My order was dispatched quickly and…

My order was dispatched quickly and arrived in a couple of days. I ordered a beautiful dress and easy to choose my fit with such detailed size guidelines

June 27, 2026
Unprompted review
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Reply from Beach Cafe

Hiya!

Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!

Please could you kindly respond to the thank you email you received as we are unable to find your email from the name provided on the review.

All the best, The Beach Cafe team x

Rated 4 out of 5 stars

Beautiful dress, sadly too small

Not ordered for a long time, but my 2nd online order from Beach Cafe. Great online communication answering my questions about sizing and fabric of gorgeous Danni dress. Chose next day delivery and it arrived as booked, beautifully box packaged. I loved it, but sadly size M/L was too small for size 18, buttons down front did not even meet up so it was tight across the bust and also hips. Immediately repackaged and return booked, posting today. Hope the refund is as swift as the purchase as it’s a lot to spend and wait for. Sadly ended up wearing a dress I already had for garden party function. I will know next time to search for L/XL if available, lovely company and product styling though, I’d of kept had it fitted!

June 26, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Margaret!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

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Rated 5 out of 5 stars

Really happy with my purchase and it…

Really happy with my purchase and it arrived so quickly. Very happy and satisfied customer 😊

June 6, 2026
Unprompted review
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Reply from Beach Cafe

Hi Andrea!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Great website easy to navigate

Great website easy to navigate . Very speedy delivery and great customer service

June 6, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hiya!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Beautiful beach clothes

Beautiful beach clothes. Arrive swiftly and lovely packaging
Customer service is excellent too!

May 28, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Helen!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Brilliant company and such a choice and…

Brilliant company and such a choice and very quick delivery too

May 16, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hiya!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

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Rated 5 out of 5 stars

Very Good

Great produce, fast delivery and responsive customer service

May 14, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Mia!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Favourite!

One of my favourite things to do at the start of Spring is go onto the Beach Cafe website and order my summer holiday wardrobe. Great choice of designers and swift delivery. Recommend!

April 20, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Kerry!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Excellent customer service and a…

Excellent customer service and a beautiful outfit. I can’t thank Tia enough for expediting my order so I received in time for my break. Excellent communication. I don’t normally write reviews but blown away by the service ( and the outfit) thank you Tia and beach cafe

April 20, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Nadine!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Exceptional Customer Experience – Thanks to Tia

I had such a positive experience with Beach Cafe that I felt it was worth sharing, particularly to recognise Tia.

When I initially received the wrong item for my order, it was disappointing, especially as I had already paid import taxes to Ireland and was hoping to wear the dress for an upcoming holiday. As this was my first order with Beach Cafe, I was inclined to return it and purchase elsewhere from a larger site where I’ve previously bought Juliet Dunn dresses.

However, what happened next completely changed my perspective.

I contacted the team early in the morning (at 8am, so before working hours) and received a reply within just over an hour. Tia immediately offered an exchange, and from that point onward handled everything seamlessly and completely transformed my experience.

She arranged a seamless return via FedEx and proactively refunded the customs charges without any inconvenience. Her communication was professional, warm, and genuinely attentive throughout.

The return was received on Friday, and within just a few hours Tia had already sent me the new tracking number and the correct item was in the post. I then received the replacement dress this morning (Monday). Considering the need to handle customs and duties, the turnaround was exceptionally quick and seamless.

Mistakes can happen, but it is how they are handled that defines a brand, and Beach Cafe handled this impeccably. I felt genuinely valued as a customer, and the entire process was managed with efficiency and care.

Based on this experience, I would not hesitate to order again and would highly recommend Beach Cafe to others.

My sincere thanks again to Tia and all the team.

April 20, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Laura!

Thank you for your lovely review! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

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Rated 5 out of 5 stars

Great online shopping experience

Fast, efficient and great choice of beachwear. Would highly recommend.

March 30, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Sarah!

Thank you for your lovely review ! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Great Swimwear company

Great choice of swimsuits and beach kaftans. The items arrived quickly and nicely packaged. An excellent service.

March 28, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hiya!

Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!

Please could you kindly respond to the thank you email you received as we are unable to find your email from the name provided on the review.

All the best, The Beach Cafe team x

Rated 5 out of 5 stars

Absolutely stunning dress and fast…

Absolutely stunning dress and fast delivery

March 20, 2026
Unprompted review
Beach Cafe logo

Reply from Beach Cafe

Hi Clare!

Thank you for your lovely review again! We’re so happy you love your items and appreciate you taking the time to share your feedback.

All the best, The Beach Cafe team x

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