Beach Life Australia Reviews 23

TrustScore 4.5 out of 5

4.6

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Company details

  1. Clothing Store

Information provided by various external sources

We curate the most unique Australian designer beach brands & styles for you! We bring our awesome Australian treasures to Europe so you get speedy & customs hassle free delivery on the other side of the planet :-)


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

Absolutely recommended!!!

Absolutely recommended!!!
It was by a chance that I discovered Beach Life Australia at the Fesch-Markt in Vienna, Austria in June 2017. The stand caught my attention due to swimsuits being very nicely designed and of high quality, unique and fashionable styles. The materials are either sturdy with good support for the body shape or/and supple and easy on the skin - fit like gloves.
First I bought Muchacho Bondi Jam and liked to so much that I ordered a durable Duskii Oasis T-back online and the item arrived the following day! I am 60 years old and the swimsuits still look stunning on me.
I thank Rafaela Salzer for providing me with professional and friendly advice and making the right suggestions.

June 16, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Rosa, we are so happy that we could help you in your quest for the perfect swimsuit :-) You have chosen two stunners and we are sure you will absolutely rock them! We wish you a great summer in your new Australian swimwear! xxx

Rated 5 out of 5 stars

Perfect!

Being unsure about what cozzie to buy, the before sale service i received from Beach Life Australia was impeccable. Very friendly, knowledgeable and encouraging. That's exactly what a lot of us women need. I am looking to make my second purchase again very soon.
Highly recommend, without hesitation.
Oh, and the quality of the Duskii swimsuit i bought is top notch. Worth every cent.

March 31, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Wonderful customer service - checked in with me and anticipated issues.

My bikini came packaged beautifully and is absolutely stunning.

Love the product and the service.

Will be sure to recommend and buy from them again xxx

March 25, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Leilani, thanks so much for your feedback, it was entirely our pleasure to assist you in the purchase of your stunning choice! We are happy that you love your bikini as well as our service :-) xxx

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Rated 5 out of 5 stars

Great personal service, great quality products

Great personal service from this great Australian company - lovely little note in the parcel topped off a great experience. Love my new bathers and towel!

March 21, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Emma, thanks so much for your review, and also your repeat order :-) It's entirely our pleasure to brighten your day with our lovely packages and the amazing Australian Designer products! xxx

Rated 5 out of 5 stars

Oasis Cap Sleeve Spring

Amazing bathers. Very flattering and great quality materials used.
Will definitely be back to buy more

February 22, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Vanessa, thanks so much for your review of the amazing Duskii Oasis Cap Sleeve Spring suit! We are happy that you are satisfied with your order and look forward to be serving you again in future :-) xxx

Rated 5 out of 5 stars

Amazing product backed up by amazing service

I purchased the La Kasbah tank suit by Duskii as I desperately wanted something that covered my freckly back, covered my no longer flat stomach, but still looked somewhat sexy. When it arrived and I put it on I was SO excited to discover it looked almost as good on me as it did on the models. I LOVE it! It's stunning. Looks just as great as it does in all your beautiful pics. And it is SO flattering. AI was actually concerned it would flatten my chest, but it's not flattening at all, it's really well shaped. And the best part of the whole experience was the attentive, detailed and helpful service I received from Beach Life. Every pre purchase question was responded to promptly, with lots of relevant detail, and always in a delightfully friendly way. Additionally I had referenced the fact that I was hopeful it would arrive before the weekend, but given where I live, I wasn't hopeful. Can you imagine my delight when I received an email from Beach Life advising my postage had been upgraded to Express?! Even with a public holiday between my order and the weekend, it arrived Friday morning ready for a weekend beach trip. Next time I need to buy a swimsuit, I know where I'll be going! Thanks guys :)

February 8, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Miranda, thank you so, so much for your great review! Its been an absolute pleasure dealing with you also and we are happy that we found your perfect swimsuit for you and it fits you so well!! xxx

Rated 5 out of 5 stars

Amazing Service!

I ordered a swimsuit from Beachlife which was of beautiful quality but unfortunately didn't fit :( The follow-up service was incredible, postage was extremely fast and would be more than happy to shop there again! Would highly recommend to all

February 2, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Leah, thank you so much for your review! We are so sorry that we could not find the perfect swimsuit for you and hope to welcome you back as a customer in the future xxx

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Rated 4 out of 5 stars

Very Good Customer Service

I liked the customer service. I ordered online a swimming suit for men size 32. On the same day, someone called me to explain me there was a problem on the website, there did not have the requested size and offered me the possibility to import the same swimming suit from their European warehouse in Austria and they also offered me the shipping costs. I received my order a little bit later than if I would have bought it from Australia but they reacted fast and I received it in very good condition. I recommend this start up. The swimming suit is very good quality.

January 30, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Audrey, thanks so much for your review and apologies again that your amazing Bondi Beach short was not available in our Australian warehouse but needed to be posted in from Europe. We are glad that you are happy with the quality and hope the wait was well worth it :-) xxx

Rated 5 out of 5 stars

Stunning pieces and fabulous customer service!

I stumbled across the Beach Life Australia website while looking for a swimsuit to help me feel more confident at the beach and by the pool on an upcoming family holiday.

I found the Beach Life Australia Website to be very easy to navigate, the FAQ section was comprehensive and gave clear answers to a range of questions and there is an incredible variety of stunning pieces with very detailed descriptions (including the type of fit and fabrics used). I was a little hesitant in purchasing a swim suit online but what sealed the deal for me was Beach Life Australia's try on policy, where if you happen to order the incorrect size (and the hygienic plastic strip and tags are still in place) you could exchange for the correct size with no hassles!

Now to be upfront, I am a larger size 12 with a little tummy and thick thighs, both which I am quite self-conscious about, so I'm not the glamorous size 8. When I saw the Duskii collection I was hooked! The Duskii collection is flattering and looks like nothing I have been in the Australian market. After months of umming and ahhing and constantly asking my husband which one he liked better between the "La Kasbah Tank Suit' and the 'La Kasbah Cap Sleeve Spring Suit", I finally decided on the 'La Kasbah Cap Sleeve Spring Suit'.

Ordering was so simple, I received confirmation of my order almost immediately and I was upgraded to express shopping for free!

I received my package from Beach Life Australia (a couple days late due to Australia Post but that's on them definitely not on Beach Life Australia!) and it was in amazing condition. I opened it up and there was a lovely hand written note, which was absolutely lovely and touching, and a discount voucher for future purchases (yay!). The Suit came wrapped neatly in tissue paper and looked amazing! The only problem was I had to wait to take it home to try it on!

As I was waiting, at work trying to keep my mind on the job, I received a phone call from one of the lovely ladies at Beach Life Australia making sure that I had received my swim suit and it arrived in the condition similar to how it was sent and how I went trying it on. As I hadn't tried it on yet I wasn't able to comment on that aspect but it was really appreciated to have that follow up communication so I felt like more than just another customer.

I may have been a little ambitious or optimistic (but you can't blame a girl) and ordered the size M, so when it came to trying it on it was unfortunately too small. However, the quality was amazing and the fabric felt fantastic. So I shot off a quick little email letting them know and received a reply within hours letting me know that it wasn't an issue and re-assuring me that this in fact was quite common.

So, off the suit went and before I knew it another one arrived in its place, and this time I rushed home to try it on! Again, the packaging was beautiful and neatly presented and there was another lovingly hand written note! This time however, the swim suit slid on like a glove! It fit perfectly! I was so happy, I still am! It is incredibly flattering and I ran out to show the husband and he was very impressed, poor man was trying to drink something at the time, but I'm sure the screen on his phone was easily wiped clean.

I have been so impressed by Beach Life Australia that I just can't see me going anywhere else for a swim suit in the future and will be letting all my friends and family know about their amazing swim suits but even more than that,their amazing customer service. The ladies at Beach Life Australia made me feel welcomed and like a close friend, which is very rare in an online retailer.

Thank you again Beach Life Australia xx.

Katy

January 30, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Katy, Wow. Amazing. Thank you so, so much for taking the time to write such an extensive review of our service and product!! We love your story and your excitement and it's so nice to hear that we were able to make you so happy! It was absolutely lovely talking to you, we really appreciate our customer's feedback and exactly these reviews keep us going when times are tough :-) Thank you so much again and we are so very much looking forward to be able to serve you again in future!! 5* for you as a customer, just amazing :-) xxx

Rated 5 out of 5 stars

Personalised service

Quick service and they upgraded my shipping to express. They even wrote a personalised note to me, which was nice.

January 16, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Lauren, thanks so much for your review! We are happy that you appreciated our note and service and look forward to welcome you back as a customer soon :-) xxx

Rated 5 out of 5 stars

Outstanding customer service

I had an opportunity to order a swim suit through beach life Australia, there were so many different gorgeous swimwear and I was not sure what would suit my body type. I contacted manager Rafaela who advised me on the best swimming costume for me, her service was outstanding and she was very patient. She sent me photos of a few different options to suit me. In the end I received a gorgeous swim suit that I am extremely happy with the quality. Thank you for your time and will definitely be referring friends and family to Beach life Australia.

January 4, 2017
Unprompted review
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Reply from Beach Life Australia

Hi Fay, thanks so much for the lovely review and we are very happy that we could assist you in your quest for the perfect swimsuit! We wish you a great holiday and know you will rock your One Piece :-) xxx

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Rated 5 out of 5 stars

Exemplary service and quality

Beach Life Australia has a great variety of swimwear and accessories, all of a very high standard. After searching across Sydney it was the only place I could find what I was looking for. New to buying online I was keen to try on the costumes first and Rafaela went out of her way to accommodate me, with lots of useful advice. A very trustworthy retailer with a high service ethic. I can't wait to try out my new cozzies.

December 27, 2016
Unprompted review
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Reply from Beach Life Australia

Hi Louise, it was a pleasure dealing with you and we are happy that we found you the perfect cozzie, it was well worth the effort :-) Hope you will have the best time surfing in your Designer bikini and looking and feeling great! xxx

Rated 5 out of 5 stars

Great products and awesome customer service!

I have recently had the pleasure of purchasing a lovely beach umbrella and a pair of thongs from Beach Life Australia. Not only were the products great, but the customer service received was first class!
The personal touch is something you don't get a lot of these days, especially when buying online, so I would like to compliment Rafaela on her lovely note with the parcel and email to follow up after delivery. Thank you again, and I'm looking forward to putting up our umbrella at the beach really soon! Merry Christmas 🎄

December 14, 2016
Unprompted review
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Reply from Beach Life Australia

Hi Christine, thanks so much for your purchase on Beach Life Australia and the great review! We are happy that we were able to make your day and hope you will love your umbrella and thongs :-) Merry Christmas!

Rated 5 out of 5 stars

Amazing product and service

Have just returned from a 6 day holiday with my new swimwear. I purchased two products and were amazed by the product and its quality. I received compliments regarding these items. However, what I am truly impressed buy is the customer service. Rafaela truly goes out of her way to ensure that your requirements are met. Highly recommend this company and its product

December 8, 2016
Unprompted review
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Reply from Beach Life Australia

Hi Kylee, we are very happy to hear that you had a good holiday and that your new, amazing swimwear was so well received! Thanks so much to you also for your recurring orders and we wish you a great summer! xxx

Rated 5 out of 5 stars

Fantastic service

I am so happy with the service from Beach Life Australia. Rafaela was very easy to deal with and replied to my e-mails and phone calls very quickly .
The swimsuits are absolutely beautiful and I loved how it was delivered with a hand written note . It made me feel very special :) I will recommend Beach Life to everyone xxx

November 23, 2016
Unprompted review
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Reply from Beach Life Australia

Hi Suzie, thanks so much for the fantastic review :-) As a new business we try especially hard to provide the best customer service possible and it's great to hear that our efforts are paying off. xxx

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Rated 5 out of 5 stars

Fantastic Swimsuits and Service

I received my order quickly and products were of a high quality - I needed to exchange sizes and was sent all the information and a postage paid label straight away. The company advised they had no stock in the size I wanted but would hunt around and get straight back to me, within 48 hours they'd tracked down the size I was after and were sending me the new sizes. The return postage paid label was emailed to me and was such an easy transaction. Would highly recommend this company - great communication, great service, great quality products.

November 20, 2016
Unprompted review
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Reply from Beach Life Australia

Hi Donna, thanks so much for your fantastic review :-) We fully understand that it is difficult to find the perfect swimsuit and support our customers as much as possible to do just that! We are happy to hear that our efforts to go above and beyond are recognised :-) xxx

Rated 5 out of 5 stars

Great products and service!

High quality products
Great personal service
Committment to ensure client satisfaction
Lovely packaging and personal message in delivery

September 22, 2016
Unprompted review
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Reply from Beach Life Australia

Hi Fabi, thanks so much for your lovely review! We are glad that you loved our service and hope to welcome you back when you need your next swimsuit :-) xxx

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