Beacon Audiology Reviews 117

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being lovely, kind, patient, and knowledgeable, making them feel comfortable and at ease. The service is frequently described as excellent, with many highlighting the professionalism and helpfulness of the audiologists. People appreciate the clear explanations provided throughout the process, the smooth user experience, and the overall high level of care. The efficiency of the appointments and the prompt responses to email queries are also noted as positive aspects. Consumers found the staff to be very professional, friendly, and attentive to their specific situations, leading to successful outcomes and a very satisfying experience.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the first-class service,... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the audiologists... See more

Based on these reviews

Rated 5 out of 5 stars

The audiologist we met at our appointment was so lovely, kind, patient and knowledgeable. She made both myself & my daughter feel so comfortable throughout her appointment. Her name is Katie. The re... See more

Rated 5 out of 5 stars

From the moment I arrived, the staff I met were friendly and very helpful. I met Fiona my audiologist and she put me at ease straight away, explained each step of the way to me, chatted and listened... See more

Rated 5 out of 5 stars

The audiologists in the Beacon were amazing with my 3 year old daughter. They were funny and animated, making it all into a fun game for her so she never found any of the hearing tests scary. They we... See more

Company replied

Rated 5 out of 5 stars

The audiology department was amazing ! Everyone within the department was so kind and nice. From start to finish of my tests everything was explained to me in great detail. I felt very comfortable thr... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Welcome to the Beacon Audiology | Diagnostic Audiology | Balance Assessments page of Beacon Audiology, Hearing Specialists. We offer comprehensive audiological service encompassing all aspects of hearing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

My balance assessment experience

From the moment I arrived, the staff I met were friendly and very helpful.
I met Fiona my audiologist and she put me at ease straight away, explained each step of the way to me, chatted and listened to what I had to say. I came away understanding a lot more about my medical issues. Thank you Fiona.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

The audiologist we met at our appointment was so lovely

The audiologist we met at our appointment was so lovely, kind, patient and knowledgeable. She made both myself & my daughter feel so comfortable throughout her appointment. Her name is Katie.
The reception staff were also lovely and friendly. Overall a very nice experience for a child who was quite apprehensive prior to her appointment. Thank you.

January 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Objective Vestibular Testing at the Beacon Audiology

I had Objective Vestibular Testing at the Beacon Audiology on Nov 12 2025. I was referred by my ENT consultant .I had been sick for almost a year without diagnosis. On arrival I met Irene Kelly , who did the vestibular testing. Irene was the first medic who seemed to fully understand the illness I’d been suffering and showed great professionalism, care and kindness, explaining everything thoroughly , step by step as we went along. I was apprehensive as I’d heard that the testing is quite difficult and expensive at 650 euro which is not covered by health insurance but definitely should be. The testing showed a weakness in hearing and balance in my right ear. As a result of this , my ENT consultant was able to diagnose my illness and treat me accordingly. The whole experience in the Beacon Audiology ran smoothly and pleasantly because of the wonderful audiologist Irene Kelly.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

The audiology department was amazing

The audiology department was amazing ! Everyone within the department was so kind and nice. From start to finish of my tests everything was explained to me in great detail. I felt very comfortable throughout the experience and was very happy with the outcome.

February 25, 2026
Unprompted review
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Reply from Beacon Audiology

Dear Danielle, thank you so much for taking the time to give us such a positive review. We are delighted that you were happy with your experience at Beacon Audiology and that you were very happy with the audiology service you received. We really appreciate your review. Thank you!

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Rated 5 out of 5 stars

Extremely professional!

March 3, 2026
Unprompted review
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Reply from Beacon Audiology

Dear Cormac, thank you so much for taking the time to give us such a positive review. We are delighted that you were happy with your experience at Beacon Audiology. We really appreciate your review. Thank you!

Rated 5 out of 5 stars

10 out of 10…

Such a great experience with excellent audiologist. She was so informative, helpful and considerate.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Excellent service from start to finish! Alison was so knowledgable and could not be more helpful. Was reassured that any issues that might arise to contact them. 5 star service!

July 17, 2025
Unprompted review
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Reply from Beacon Audiology

Dear Martin, Thank you for taking the time to give us a positive review. We are delighted to hear that you were happy with the service you received at Beacon Audiology.

Rated 5 out of 5 stars

Alison was extremely helpful &…

Alison was extremely helpful & professional

November 24, 2025
Unprompted review
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Reply from Beacon Audiology

Dear Janette, Thank you for taking the time to give us a positive review. We are delighted to hear that you were happy with the service you received from Beacon Audiology.

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Rated 5 out of 5 stars

The audiologist was so patient and…

The audiologist was so patient and thorough with me it made for a very pleasant experience.

June 10, 2025
Unprompted review
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Reply from Beacon Audiology

Thank you Michael for your positive review. We are delighted that you were happy with the service you received from Beacon Audiology

Rated 5 out of 5 stars

Excellent and comprehensive testing for young children

Our experience of hearing tests for our young child have been fantastic. Our child was found to have significant hearing loss, after multiple missed tests in school and by the HSE. Beacon Audiology have been kind, professional and very supportive.

May 1, 2025
Unprompted review
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Reply from Beacon Audiology

Dear Kate, thank you so much for taking the time to give us such a positive review. We sincerely appreciate it and are delighted that you were happy with the paediatric audiology service that you received from Beacon Audiology.

Rated 5 out of 5 stars

Very detailed examination

Very detailed examination. All steps were carefully explained.

August 8, 2025
Unprompted review
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Reply from Beacon Audiology

Dear Padraic, thank you for taking the time to give us a positive review. We are delighted that you were happy with the service you received from Beacon Audiology.

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Rated 5 out of 5 stars

Comprehensive and Professional Hearing and Balance Assessment

I recently had a Hearing and Balance Assessment at Beacon Audiology and was impressed with the experience. The audiologist was highly professional and explained the procedure in detail ensuring I knew exactly what to expect. Her clear communication made me feel comfortable from start to finish. The clinic is equipped with a wide range of advanced testing equipment, which contributed to a thorough and comprehensive assessment. Overall, I was very satisfied with the level of care and professionalism.

August 25, 2025
Unprompted review
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Reply from Beacon Audiology

Dear Catherine, Thank you so much for your 5 Star and very kind and positive review. We are delighted that you were happy with the service you received at Beacon Audiology and that you were very complimentary of the Audiologist who performed your balance assessment. Thank you for taking the time to review us. We sincerely appreciate it.

Rated 5 out of 5 stars

Professional staff

Professional staff , highly knowledgable, efficient and friendly

July 10, 2025
Unprompted review
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Reply from Beacon Audiology

Thank you for your five star review!

Rated 5 out of 5 stars

The staff were very friendly and…

The staff were very friendly and explained everything very clearly to me. My 1 year old was totally at ease and the results were instant and clear. Very good experience

June 25, 2025
Unprompted review
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Reply from Beacon Audiology

Dear Fiona, Thank you for you five star review and positive feedback. It is much appreciated!

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