AVOID THESE SCAM ARTISTS AT ALL COSTS!!!!
Beacon is the worst company I’ve ever dealt with. They are total scam artists. I started working with them at the end of February for a project that was supposed to take 3 weeks. By mid-May, they still hadn’t finished. They kept lying to me, saying the site would be done "next week" for months. The website they eventually presented was an absolute joke—I could have done a better job in my sleep. Despite giving them detailed briefs and examples, what they delivered was complete garbage.
Their communication is horrendous. I had to constantly chase them for updates about the site. They would only do any work when I complained about how long it was taking, which is ridiculous when a project that was supposed to take 3 weeks turned into 3 months. During this whole period, they only completed 20% of the website, and it was a disaster. There were spelling mistakes, different font styles and sizes, banners in the wrong place, buttons on the literal edge of the screen, and the design was completely different from the extremely clear instructions and examples I provided in my website brief documents (I created 4-5 that covered every part of my website).
Both Joshua and Neil use the money they scam from people to take apparent holidays to 'America' every other month. They pass you back and forth between each other and fail to communicate internally about specific things I told them. They claim to have a "whole team" working for them, but that’s a lie. It's just the two of them running this scam. I asked several times for the name of another person on their team, and they couldn’t even give me one. It’s honestly laughable.
To make matters worse, they made racist comments, telling me to add white models to my website when my business is a wig company specifically for black women. The so-called owner and managers, Joshua and Neil, are fake names. They’re con artists based in Pakistan using a fake UK number to scam customers. They’ve changed their business name multiple times to avoid being caught.
When I asked for a refund because of their terrible work and lack of progress, they were incredibly rude and unprofessional. They argued with me on WhatsApp and Zoom, giving every excuse under the sun to avoid paying back the £800 they owe me. Neil, the supposed manager, threw a fit and started ignoring my messages when I exposed them for the scammers they are. When I told him I would seek legal aid if he refused to give me a refund, he accused me of 'blackmailing' the company for exposing their lies. Trust and believe everything I’m saying and the bad reviews below me are 100% facts. They even write fake positive reviews for themselves to outweigh the bad ones because they have a 0% satisfaction rate.
Stay far away from Beacon. Do not trust their fake portfolio on their website—they didn't create any of it. These con artists will rip you off, waste your time, and cost you a fortune. They’re nothing but lying, racist thieves. Save yourself the headache and avoid them at all costs.
The only thing Joshua and Neil are qualified in is scamming, gaslighting, and preying on small business owners. They have no skills or experience in website design.
May 10, 2024
Unprompted review