Beagle Street Reviews 4,725

Lisa had made all the difference at the hardest and most confusing time of my life. Lisa is an amazing example of what customer CARE is. She explained everything, nothing was to much trouble. Lisa kept me up to date and was open and honest every step of the way.

At hard times in life compassion and care goes a long way, especially with a young family.

Thank you Lisa and beagal Street for making everything so easy and working so quickly.

I couldn't ask for more.

All the best

Arron

Fantastic company and 5* customer service. I have held a policy with beagle street for many years, I took out my policy quite young at 22 for peace of mind. Unfortunately I became ill and had to make a claim. When I filed my claim I was offered a second opinion at a private hospital or counselling, I chose to have a second opinion. I was also offered my own nurse, who was at the end of the phone line which was something that really helped with such a shocking diagnosis and an overworked nhs. My claim has now been handled swiftly and with little effort my side. Lisa has kept me updated via telephone and email, I’ve been very well informed. Very polite and caring lady who sympathised with my illness. I would reccomend beagle street to anyone who is thinking of life insurance, the premiums are very reasonable for the assurance if the worst does happen!

Regular communication received from Lisa Cowling which was helpful during a very difficult time.
Support was given on a regular basis over a few months and was much appreciated.

My husband and I took out life insurance with Beagle Street some years ago to ensure each other was financially protected should the worst happen. Well unfortunately, it did happen and I had to make a claim. Beagle Street made making a claim easy and accessible which was incredibly helpful during a difficult time and they kept me updated as the claim progressed through which took away any extra stress and worry. I cannot thank this company enough for the support they have given me and would highly recommend.

Violeta Rozovele was amazing with my claim throughout. Friendly, helpful and very quick to respond.

Had the worst sales experience there, the colleague I spoke to was rude and descending and just unqualified to work on the phones, when going through a quote some of the questions was ridiculous and my financial advisor told me that they often refuse payouts for silly reasons! After the service I’d never recommend this to anyone!

Unhelpful technology to set up and unhelpful staff.

I have been insured with Beagle Street for several years and thankfully haven't needed their services until this year, when I became ill.
I have been fortunate in that the claims process has been very smooth and stress free thanks to my claims handler, Violeta Rozovele. Violeta has been an absolute gem, keeping me updated on a regular basis and actually took time to speak with me when going through the questions required to process the claim.
Beagle Street have been great throughout and they should be proud of having Violeta as part of their team. My claim has been settled very quickly.

Beagle Street were very easy to deal with. Lisa was very professional, kept me up to date with the process all the time, answered any queries I had very quickly and explained exactly what was happening. My claim was processed in less than one month. I would definitely recommend Beagle Street.

Advert clearly states from £6 a month from 32 years of age what a load of rubbish, I did the online quote they wanted nearly £30 a month.

Dealing with Beagle street was very easy. Violeta was very friendly and great with updates regarding the claim.
At a time which was quite stressful, her phone calls and updates on the situation were very welcoming.
Would recommend Beagle street to anyone as they dealt with everything quickly, The only hold up was my medical practice not releasing records.

I experienced a fast service with open communication every step of the way. Every member of staff were polite, compassionate and caring. At such a tricky time with my health, additional worry of finances were eased with my successful claim. My last communication was with Lisa Cowling by telephone which was a pleasure.

This company made putting a claim in easy and not stressfull at all. They went through everything that i would need to do and support my claim.

They would keep me updated constantly and offered support through out the claim.

I can say i would recommend beagle street as an insurance company

Beagle street sold critical health insurance (maybe still does) that should cover for heart attacks. I assumed mine did until I tried to claim and found policy wording in the depths of it which provided an out for the insurer. I did not meet one of the conditions which some medical professionals find questionable but it’s in the legal get out clause. It is pretty shameful Beagle street who must be aware of this tactic sold such policies and after paying many thousands of premiums (on which Beagle Street got paid on). They did not really help with the process of challenging the insurer even though they should have been my advocate.

After suffering from a stroke in my mid thirties, the last thing I even thought of was claiming. Firstly I just wanted to bury my head and try to forget. As time went by I decided I should look into it and with the great assistance of beagle street, in particular Violeta Rozovele, my claim with them was effortless and easy.
Thank you

After losing my dad suddenly this year, my mum had to go through the claims process for life insurance. As my mum was not up to date with technology, I took over this for her and the process and customer service was nothing short of amazing.

Violeta was quick to answer questions and keep us up to date on the process. Our claim was confirmed and paid within 3 weeks which is beyond our expectations after hearing horror stories of other life insurance companies taking months. Now we can focus on grieving rather than my mum worrying about how to pay the bills. Thank you Beagle Street and especially a big shout out to Violeta.

I was very impressed with the conduct taken by beagle street very friendly and helpful all the way through my process. Thank you.

Violeta was amazing throughout the whole Claims process. Constantly updating me throughout. Thank you

Spoke with Abdul who arranged fixed term assurance life cover for me. Took the time to explain the product and I was happy with the price.

Stuart Double was really helpful on the phone when I was sorting increasing my life insurance. He was very informative, professional and friendly. He made the whole process so simple and straight forward! thank you :)