Bradleys Estate Agents Reviews 

I had a fiancée (from another country) who was living in a flat in Buckland and for purposes to do with maintaining her privacy, I decided not to follow-up with investigations until way after she was not around (following our mutual break-up). Time lapsed quickly.

Going back some years: I began to sleep at her apartment overnight, downstairs, because she became nervous about the surroundings and for good reason...

The address is within an inlet, and a glass-back to the rear, with high-rise flats overlooking it and quite nearby, and some high trees around some areas to the garden with hedgerow amassed around the bottom of them and houses rising up above those trees which are connected to a road running parallel that winds around and down into the circle of houses in which this flat is located.

Alongside the flat is a walkway with a fence to the left, running the distance and leading to the side-gate, the same line of trees just beyond an encaged and unkept additional small patch of garden to the other side of that fence, the gate ahead, itself, when opened, beyond the sight of the other houses in that inlet.

The impression of discreet, when in fact an easily spied-on property with the private aspect being nothing but dangerous. I had been quietly aware of the problem, up until the following (I was once a security-guard in London Bridge, a chock-a-block part of the city, and so tend to notice things before they happen):

One evening, she knocks on my door, over the other side of Newton Abbot, enroute from working a long shift, and says that she has been home but found all her lights are not coming on. I agree to come with her and so she drives me to her flat.

She parks in the inlet, her usual space, and I get out and walk down the side of the address and I go to open the gate, no words spoken between myself and her up until I shout to her over my shoulder to return immediately into the car.

Because, as I stand there, the backdoor to the right of me directly facing the area to the left around the corner from the gate where I am stood, and which is unviewable from my position, footsteps on loose stones are heard by myself. As I shout, "There's someone here", the footsteps double-back and then I hear a rustling through the trees just beyond the loose stones.

We get back in the car and drive to the road parallel and wait for the police, post phone-call.

When they arrive, we follow them back into the inlet. They search around the trees yet can find no-one. They had taken twenty minutes to turn up and so by then whomever the trespasser was, was going to be easily gone. She laughed it off, while this lighter humour soon dissipated the next morning when electricians turned up and alerted her to the fact that her lights had been switched off at an electrical-point under a manhole-cover from outside the building.

The particularly eerie part, if that wasn't bad enough...while we were sitting along the road running parallel, waiting for the police, the car we were in quite low down, it being a Ford KA, and so myself unable to see this person's face, witnessed only five or so minutes after the event, a man walk past the car-window (on my passenger-side) and turn into one of the houses, carrying a metal fishing-tackle box while wearing a long fisherman's jacket (with a waterproof, waxy finish) with a suit and tie underneath. The look didn't jive for that time in the evening, with the apparel not really fitting together to make a normal picture.

I phoned Bradleys today and said that the flat needs to be inspected for reasons above, safety-speaking, and I pointed out the incident (I had also lost a book of notes, supremely important, which had been lent to this woman but mislaid) and they basically said they would do nothing.

So, there we are. That's Bradleys for you.

Very disappointed, we went to view a property to rent,everything was friendly until we asked if he accepted housing benefits. He then became quite rude and brush offish,clearly thinks people with less than him are beneath him. He walked us out of the property in silence and drove away without a word! We then waited 3 weeks for a response,when we phoned we were told he was looking for a working family to rent his property. Disabled people are just as trustworthy as working people! I would not recommend

Outstanding service ,thank you all very much

Do not pay £200 for ‘professional’ photos!!! The ‘professional’ photographer used by the Brixham branch is an artist not a seller of houses. He hasn’t got a clue what a ‘good’ photo should look like when it comes to selling houses. Overuse of a drone footage which makes a small house look even smaller doesn’t help either and trying get the photos improved takes for ever as staff are all smiles in branch but little action. Go to Boyces - they don’t charge anything! Or Eric Lloyd - they charge a more reasonable £160 or better still take your own. It took me all of 30 seconds to take a lovely photo and I’m no professional.

Wish I could give zero stars . Won’t ever use Bradley’s again and especially the okehampton office . Progression very poor with terrible communication, horrific attitude from branch manager . Avoid at all costs !

Awful please avoid at all costs. What do they get payed for doing? Wouldnt register an 80 year old woman to rent a property. She was sent away to do it herself online which she had no clue how to do. Well im now selling my house and ill stay well away from this company!!

You have to subscribe to unsubscribe from their spam which you never subscribed to in the first place.

AVOID

Absolutely terrible estate agents, with a complete lack of communication and poor practices. We were constantly chasing them for updates and, to top it off, they didn't even show up for one of the viewings. Because of them, we lost our dream home, apparently our buyer wouldn't wait but then suddenly when we were buying a house with Bradleys as well as selling ours, our buyer is willing to wait!!! We accepted an offer on our house in September and made an offer on another property at the same time. Everything has moved at a glacial pace, and we've had to chase for updates, often with no response. Now, it looks like we won’t be able to move until the end of April at the earliest. Despite asking repeatedly, we’ve never received an explanation for the delays with the new build in our chain. The solicitors they recommend are just as bad. Avoid them at all costs—this entire process has been a nightmare, and I can't imagine there’s an estate agent worse than Bradleys.

Absolutely awful estate agents, poor communication all the way throughout. Had to ring before the viewing to be told the house was off the market and apologies we wernt informed, to then be rang up when we were nearly home to say that the information was incorrect and to go view. Since then no communication from them, would not use this estate agents, very poor service.

I am a relocation consultant trying to arrange viewings for a client in Newquay. He filled out at least four application forms and returned them to head office. Neither he nor myself heard from them. I did eventually get through to someone at the Newquay branch who was polite (2nd star) but my client was not granted any viewings and there was no communication to say that he had been unlucky. So where is the customer service? So rude. It does not take a second to e mail people back to say they have been unlucky on this occasion.

Sale purchase fell through which is always a risk however Bradley’s handled it so poorly with no respect for us. We received a rubbish phone call that lasted less than a minute telling us ‘sorry the property is no longer available’ 1 day before we were due to sign the contracts. We received no paperwork, no follow up phone call and pretty much dumped and forgotten about. We have received no other property details and when I’ve left messages to get hold of the young lady that was initially dealing with the sale, I have had nothing back. Avoid!!

It's only one star as I am unable to give no stars. We were tennants with them for 18 months, almost 3 months after our tenancy has ended we are fighting for our deposit. The place was left clean and tidy and the email responses we have received have been far from helpful. I would definitely not recommend. They are slow to act and slow to reply to any concerns.

We found Bradleys super helpful and friendly in the selling of my late mums house. I would highly recommend them.

Anyone else found their negative review on the company coincidentally get removed from Google review???? Can company’s manipulate what’s seen on Google?!?

OMG. The similar happened to me. Reduced by 95k. Someone my family member knows asked if they could put an offer in as property was ridiculously low. They were told by joe not to get involved as he was close friends with my ex wife. They said as they have delt with them in the past that I should drop them as they are conning you.
An area manager from one of the biggest estate agents also advised me to pull out & is currently helping me with this issue even though my property has been sold.
Don’t be conned !!!!!
AVOID AT ALL COSTS!!!!!!!!!!!!!!!!!

As expected Bradleys have again answered with sweeping statements about how everyone else causes the problems.
Problem 1 The senior manager did not know that with one original tenant having left, that the house was being occupied by one original tenant who was unwilling/unable to afford the rent and one unregistered adult, two children and 2 cats.
Problem 2 The owner was not sent a copy of the court application until he asked for it. No explanation for this lack of communication was given. The application did not "expedite" the eviction as the "tenants" were given the maximum time to vacate the property whereas the judge would probably have been less lenient if he was aware of the illegal occupation and considerable damage that had already been done to the property.
Problem 3 The owner only received rent insurance income 6 months after it was due and only because he asked for it. No explanation for the delay or apology was offered.
Problem 4 The owner only received the bond payment last Monday almost 11 months after the "tenants" were evicted. No explanation for this delay or apology was made.
Problem 5 The senior manager who was supposedly managing the property was also the same person who would have investigated my complaint against herself. Yes, I could have jumped through the hoops and made a formal complaint about the person who would then have investigated her own shortcomings before handing me on to the next level. According to my contract I had chosen the best level of service so given the poor service I had received I decided it was not worth the effort and stress.

We had a contract with the Branch in Mutley. Previously I rang the agent to follow up any reviews end of May. I left messages but no calls and I had to ring up myself then got to speak to the person marketing our property.

This time same happened I rang the agent to follow up any reviews. Had left one message on Monday to call back when the agent is in next day. Today Wed I rang again today and so far no return call.

I am feeling a bit fed up with me chasing the call instead.

Lynn and the team have relet a property we own and have acted in a very professional and friendly manner and have achieved all we required and would recommend a top team 100%!

There is an online appointment system for you to book a convenient time for an appointment, which is accepted and confirmed by email only to be followed up with a phone call to say that appointment isn't available! Poor service. Chose a particular time to fit in with a busy work schedule and now can't view for another week. Bring back viewings where you can go in the evening and the Vendor shows you around themselves - useless service for working people!

Worst estate agency ever. We renting a house, house has issues, we got now 4 outstanding big repairs, but no one even bothered to call. We been phoning, emailing. We will pass to our contractors, and nothing. When was a small thing they came in straight away… wouldn’t recommend anyone this company