Beards & Daisies Reviews 

I ordered 2 large plants as a feature for my lounge. The 2nd plant arrived damaged and I thought give it a chance to recover, I gave it 2 months and the plant is clearly not good quality as next to the other plant it looks dreadful. Asked for a replacement and was refused as out of the 30 day period. They offered some advice as in cut off the damaged leaves, advised that the plant would look even worse as so many of the leaves were damaged, one for the bin and it was expensive. Such a shame as I have ordered lots of plants that have been lovely, appreciate that there will always be some poor plants but not to offer a replacement is not good customer service. Unfortunately I won’t be going back there again.

Absolutely fantastic company. Great selection of plants to choose from and, before buying, it is very easy to find out how to care for your plants. Great to know if they're pet friendly too.
The plants always arrive very well packaged and promptly.
The customer service is brilliant too. I have just ordered 2 orchids, due to arrive today. However, one of them didn't pass quality control so they didn't want to send out a plant that was sub standard so immediately contacted me to give me options - order another plant or get a refund. They were very apologetic.
The other orchid has just arrived and I'm thrilled with it. It looks absolutely beautiful in my newly refurbished kitchen.
Thank you so much Beards and Daisies. Ten out of ten from this happy customer Xx

I ordered two plants. Was contacted a few days after to see if I was happy with my order I pointed out there was some leaf/stem damage on one of the plants and they sent me out a replacement the next day. Great customer service lovely plants.

Delivered as present and recipient delighted. Good website , easy to use . Excellent prices .

Ordered a 170-180cm kentia palm a few weeks ago. This was priced at £155 but I took advantage of £25 off for First time purchase. A week later the plant arrived. Packed well, however the 1 frond that measured the desired length had been bent over to fit in the 150cm box. After unpacking it was clear that the remaining fronds were all 130cm or less. Having ordered a 170-180cm plant I felt very disappointed. I emailed customer services with a photograph attached who replied very promptly, apologised and offered a £25 partial discount. I replied that this was not satisfactory as the plant was basically a 120-130cm plant and they were selling those fo £60 ! Another prompt reply and I was offered a £70 refund. I decided to accept this more due to not wanting the inconvenience of doing a return. Generally I feel very disappointed as I didn't get the plant that I ordered and initially paid for but did get prompt customer care after my complaint. Out of principal I will not be using Beards and Daisies again. I hope that my new plant thrives in my care, and may be reaches the height that I had asked for.

Bitterly disappointed......my poor daughter brought me a year's subscription for a milestone birthday. She chose my birth date for each plant to be delivered, or as close to chosen date as possible. In 7 months I have only received the monthly plant twice without my daughter or myself having to email this company to remind them to do what they were paid for. Im acutely aware that this has cost my daughter alot of cash and it's disappointing that she is having the hassle to chase up the order. I have even emailed to remind them so my daughter's not aware of their incompetence as she was getting upset that her thoughtful gift was a pain in the rear.
Get your act together guys, I've emailed again for non delivery of June's plant and it would be great to receive the last four months plants without prompting you !

Fantastic service great plants and one pot came broken and they sent a replacement immediately amazing

Arrived and very pleased with quality of plants and package was well wrapped

Beautiful plant, easy website to use
The only problem was the delivery. Unfortunately DPD do not make any contact ie. do not ring the door bell or attempt to deliver to the address, just leave it outside. Would recommend using another courier.

I gave a positive review after being reassured that my order would arrive on time for Father's day. The item did not arrive until a week later beyond Father's Day. I was promised a refund for the delivery, still no refund. The fronds of the plant were yellowing and the pot looked extremely cheap and ugly - overall extremely disappointed and I would not use again!!

Beautiful plants, have just purchased my second one which is a beautiful Olive Tree and previously an indoor Kentia Palm.
Both plants arrived in great condition, superbly packaged.
Customer support is fantastic, any queries or anything your worried about if your novice like me with live plants, the care team are great.
Would highly recommend!

Really helpful staff. Rosie in particular was very helpful.

I ordered and received my plants within 24 hours. Remarkable.
Beautifully packaged two arrived in excellent condition one a little damaged.
Email and photos elicited an almost immediate response with apology and offer of compensation together with ongoing care advice.
I have been very impressed by the service, I shall order again.

I ordered two plants and I had a query about the delivery date. I contacted the Customer Service Team and liaised with Vanshika who was super helpful and confirmed the correct information to me.

Great customer service, thank you!

Very positive experience! My order arrived quickly and in great condition. Part of my plant pot was unfortunately smashed when I opened the box, but they were very responsive when I told them this and sent a replacement straight away. Will order from here again

Ordered a few artificial plants from this company and I was over the moon with all I ordered, they are really good quality and so realistic. I would highly recommend this company plus great service

Great plants as described.
Good delivery, well packaged, almost too well packaged ha ha.

Beautiful and exactly what I wanted thank you

Plants look nothing like pictures, have broken branches and leaves, one of the boxes came with two slugs .. plants overall look extremely miserable.
I ordered from them once before a Benjamin tree that died soon after delivery the company did nothing but i thought well maybe I was just unlucky .. the company blamed it on too much/ not enough water, not enough sun etc etc (ie nonsense …).
Wont be buying from them again, I prefer to pay a little more but get good quality, pretty looking plants.

An update - customer service contacted me after this review and resolved the issue to my satisfaction so changed the rating to 4.

Really good website thats easy to navigate, beautiful plants and pots. Packed well for delivery.