Bearing Basement Reviews 

723
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, often noting that orders arrived quicker than expected, even from overseas. Many people also highlight the excellent quality and wide selection of products available, along with very competitive prices that often beat local suppliers. The ordering process is consistently described as easy and straightforward, with responsive communication keeping customers updated. However, some people mentioned that delivery occasionally took longer than anticipated, sometimes due to carrier issues or the international origin of the shipment. A few other people also felt that additional shipping costs or unexpected security alerts occurred when ordering from abroad. Some reviewers expressed a desire to choose the country of origin for bearings, noting concerns about product longevity for items not made in Germany.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers had positive experiences with product, often praising the high quality and good value of the items... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the very good and fair pricing,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Quality

Customers consistently note positive experiences with quality, often praising the high quality of parts and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bearing basement was able to supply bearings that we had been quoted 8 months and 13 month deliveries from our vendors. They were true life savers!! The shipping was fast, we got our machine back up... See more

Rated 5 out of 5 stars

Great company. Great response. Took longer than expected to receive my order. Not company’s fault issues with fed ex. Would highly recommend doing business with them

Rated 5 out of 5 stars

Fast shipping! Ordered Tuesday from Canada, shipped Wednesday, arrived 3 business days later! Which was faster than my supplier up the road who quoted me 2weeks to get them. Bearings seem good quality... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find the parts that I needed and the price was very good; better than I could get from my normal vendors. They were also very good at communication, letting me know that my order w... See more

Company replied


Company details

  1. Bearing Supplier

Written by the company

Bearing Basement is a leading UK based online supplier of bearing and transmission products worldwide. Our parent offline company (ND Bearings) was founded in 2002 and we began trading online through the Bearing Basement domain in 2014. Collectively our staff have decades of experience in the bearing trade and we are also authorised distributors of some of the world’s leading manufacturers, meaning we can offer industry leading service and prices. We supply mainly SKF, Koyo, Timken and and FAG-INA bearings, all world leaders and world renowned for quality. We also offer a wide range of Codex-Europe products at great value offering our customers quality branded products at superb value. Codex products are verified by ISO/IEC17025 international standards. For chains we are also authorised distributors for the Diamond Chain Company, America’s No 1 manufacturer of premium chain, and manufacturer of the finest chain available today. We at Bearing Basement are very proud of our service, and we always aim to supply our customers as quickly, and as efficiently and professionally as possible. If you have any questions about our products or service we have a dedicated sales team whom you can reach by phone or email and whom would be delighted to help. We can also source nearly any bearing etc not listed on our site in any brand, all at market leading prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

723 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(723)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always the best.

Always the best.
Back when I bought more bearings, I could have really used this place.
Always check here first.

July 21, 2025
Rated 1 out of 5 stars
Bearing Basement logo

Reply from Bearing Basement

Hi, thanks for the review, however I am not sure why you have rated this one star? Have you checked the tracking details emailed to you? We recieved your order on Friday, and as per our published shipping terms, we dispatched your order inside one business day which is Monday. You selected the economy shipping which is as stated, 3-5 business days, however you have left a negative review after only two business days. We are pleased to inform you that your order is at your local FedEx depot and will be with you today, which is inside 3 business days from shipping, so well inside the shipping terms. Thanks for the order and we would really appreciate it if you could update your review to gave a fair account of the service you have received. Thanks team B.B

Rated 5 out of 5 stars

100% Satisfied

Had the parts in needed. Price was good. Shipped quickly. When the parts arrived, they were actually the correct parts and were NOT damaged. What more can you ask for? Will definitely order from Bearing Basement again.

June 24, 2025
Rated 5 out of 5 stars

Affordable and fast

Affordable, and glad i didn't have to go through a Chinese seller and wait months to receive my order. And thank you for the pens!

June 5, 2025

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