BEAUEYE CONTACTS Reviews 858

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, highlighting their quality, comfort, and natural appearance. Many appreciate the vibrant colors and the ability to change their eye color effectively. The packaging is often mentioned positively, with some reviewers noting the inclusion of cases and solution. However, some people were dissatisfied with the ordering and delivery process. Issues included long shipping times, unreceived parcels, and difficulties with tracking information. A few customers also reported problems with customer service, such as unresponsiveness to inquiries or issues with order cancellations and refunds. There were also occasional complaints about receiving incorrect items or defective products.

What people talk about most

Product

People report positive experiences with the product. Many customers are extremely happy with the quality,... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed frustration with issues such as... See more

Quality

Clients share positive opinions on quality, particularly regarding contact lenses. Many reviewers praise the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise fast shipping, discreet... See more

Customer communications

Consumers find contact experiences to be ambiguous. Many customers report significant frustration, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like the priceof these contacts! And I like the fact that I can see things at a distance & can still read my phone w/out having to use reading glasses! I had to w/other contacts! On the downs... See more

Company replied

Rated 4 out of 5 stars

First I want to give it up for the customer service, it was top notch and then the delivery was super swift. I got 3 pairs of the contact lenses which came in my prescription, I’ve been using and... See more

Company replied

Rated 5 out of 5 stars

Honestly, I’m really impressed with my experience with Beaueye contact lenses 🤍 The colors are beautiful and add a unique touch to the eyes without looking overdone, and they are very comfor... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Shop Colored Contact Lenses with natural & halloween, prescription & non prescription from 0.00 to -8.00,super comfortable with extreme price. Shop BEAUEYE colored contacts to make your eyes shine like diamonds! Time to color your daily life, stand out at your cosplay party, and impress your Halloween night!


Contact info

3.4

Average

TrustScore 3.5 out of 5

858 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So many options!

I have gotten so many that I can probably change my eye color every day of the month, and they're prescription. I go for the more natural looking colors and only those who have known me for a long time can see the difference. The selection is great and I found the shipping time worth it and not that bad.

January 2, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Advertisement
Rated 5 out of 5 stars

BEST colored contacts EVER

I have been wearing EXPENSIVE prescription contacts for many years. Of all the brands I have tried, these were the absolute best wearing and also most affordable. I will continue to order from this company from now on.

January 20, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

Went the extra mile

From the marketing, to the packaging, the product & customer service… I’m giving ⭐️⭐️⭐️⭐️⭐️ my apple auto fill put my old address in delivery section. When I reached out to the company the updated to my new address with the Courier. And I got my product. Really refreshing to deal with a company that cares.

January 3, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

Honestly i bought 8 pairs and when i…

Honestly i bought 8 pairs and when i say WOW!!
Beautiful!!! Wasnt disappointed!! Really loved them

January 18, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Advertisement
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. After waiting over a month and half and several attempts to resolve issue, I was told that I was wrong and that in no way could the problem happen on their end.

My emails weren’t even read and just kept getting the same response. I’m guessing they have so many they just hit reply all.

December 29, 2025
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
The system shows that the package delivered.
You can click here to check the info: https://www.usps.com/
and then you can input your tracking number: GFUS01028814698496, GFUS01021908345537

The website shows the receipt, but if you do not receive the goods, there are generally the following reasons:
1. The goods are delivered to the mailbox address
2. The goods are signed and accepted by neighbors, friends, front desk, and guard
You can contact the local post office about the package with your tracking number.

The previous package GFUS01021908345537 had not cleared customs, so we resent a new package GFUS01028814698496. Both packages have now been delivered, so you have received at least two packages, and the items are intact.

If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team

Rated 5 out of 5 stars

My items arrived in a reasonable amount…

My items arrived in a reasonable amount of time and in perfect condition. I was worried not having bought from them before and after reading mixed reviews so I emailed the staff and was replied to with courtesy and reassurance. I recommend their services and products and will certainly buy from them again.

January 14, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 1 out of 5 stars

Don't use

Ordered prescription lenses . The ones delivered were not prescription ones. So useless to me. I've sent two emails to that effect and asked for an explanation. Nothing has happend. I would say save your money and not use this shitty company

January 12, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the items, we ship according to your selection. Please confirm that you have selected prescription contact lenses and the correct prescription. If you have selected the correct items, please provide a photo of the item and the packaging box with the item name to our customer service. Our customer service will verify and get back to you.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team

Rated 5 out of 5 stars

I don't know why Beaueye has a low…

I don't know why Beaueye has a low score cuz I give them packaging was amazing. a thank you Beaueye the packaging and how neat everything was packaged impressed me and you amazing colors and the price even better I haven't tried them in my eyes yet but will let u know

January 15, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Advertisement
Rated 5 out of 5 stars

That they fulfilled the order and I…

That they fulfilled the order and I love the communication with customers. They have quality and variety of colors and they are awesome. 👏 the first order got here quick impressive. The fourth order took longer but the kept in touch with me the whole time

November 7, 2025
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 3 out of 5 stars

It took longer to get the product but I…

It took longer to get the product but I did like the actual contacts themselves. I like that they came with their own case.

January 1, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕Due to recent factory capacity shortages and a surge in orders, delivery times have been affected. We are already making improvements.

Rated 5 out of 5 stars

Happy Customer

I have order twice now from Beaueye and I have found it to be a great experience. My orders have come in a timely manner and the contacts wear very well. It's fun to try out the different colors.

December 19, 2025
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 1 out of 5 stars

Took almost 3 months to come

Took almost 3 months to come, then they didn’t have my order and took almost a week of going back and forth and when I received the item it wasn’t what the picture showed.

October 13, 2025
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Dear customer,
I'm so sorry to reply to you so lately.I'm so sorry for this trouble.
Regarding the shipping time, it varies with the destination countries. It also could be influenced by many uncontrollable factors, which cause delay.
Your item, Perla Green -1.75, is out of stock and cannot be shipped immediately.As compensation, we have added a pair of contact lenses with a prescription of -1.75 to your order.
Regarding discrepancies with the received items, please provide photos of the items and photos of the packaging box showing the item names, and contact our customer service. Our customer service team will verify the information and assist you accordingly.
As for the response, our customer service department colleagues usually reply to messages within 24 hours. But sometimes our emails would go into junk mail or be blocked somehow.Our customer service email is service@beaueye.com.
In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating your order number here? Then we will inform our customer service to help you.
If you have any other questions, please contact me.
Customer service will generally respond within 24 hours, please wait
With kind regards,
The Customer Service Team

Advertisement
Rated 4 out of 5 stars

Comfort and good customer support

First I want to give it up for the customer service, it was top notch and then the delivery was super swift.
I got 3 pairs of the contact lenses which came in my prescription, I’ve been using and love them. They are super comfortable to wear however, one seems to be a bit bigger than the others but it’s not a big deal.

It came with the solution and every accessories for easy storage. I’ve personally referred a bunch of my colleagues who loves the contacts on me.

December 7, 2025
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

I loved the contact lenses

I loved the contact lenses — they’re really good and super natural 💗

January 11, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Rated 5 out of 5 stars

Great experience with Beaueye

Great experience with Beaueye! The contacts are comfortable, lightweight, and look very natural. I can wear them for hours without irritation, and the quality is always good. The team is also very kind and professional. Definitely recommend!

January 11, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Advertisement
Rated 5 out of 5 stars

Contacts are great and so efficient to…

Contacts are great and so efficient to wear. The colors are amazing and they look very natural. I’d definitely recommend!

December 17, 2025
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

Rated 4 out of 5 stars

I'm simply in love with my BeauEye…

I'm simply in love with my BeauEye lenses! I bought them and was amazed at how natural they look; the design blends perfectly with my eye color and they don't look fake at all. Plus, they're super soft. I get compliments all the time!

December 15, 2025
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕we will continue to maintain high-quality services.

Rated 5 out of 5 stars

Best colored contacts!

I've been shopping with y'all for years!! I love your products,, the colors, the cases & the look! Refer to all my friends!

January 5, 2026
Unprompted review
BEAUEYE CONTACTS logo

Reply from BEAUEYE CONTACTS

Thank you very much for your love and support💕

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look