Every time I order from beaugenic my order arrives promptly and in perfect condition. The website is extremely easy to use, no hassles. Their user-friendly website makes it easy for customers to nav... See more
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No despatch after a week yet they say despatch is within 2 days. No reply to email apart from please leave us a review and you don't have to retirn the item!! I havent received it yet!+
£80 stolen! I ordered from these who also go by Cosmeticsally.co.uk on 15 June 2023 no delivery on 6 July absolute scam. Emails returned, phone number switched off. Nothing delivered £80 down. Don't o... See more
Our absolute favorite vendors to work with from start to finish. Don't ever stop selling and we'll never stop buying! Great purchase, great quality products! Very satisfied!
Company details
Written by the company
Beaugenic offers makeup, nail polisher and hair products from all the top brands.
Contact info
159 Sandy Ln, SM2 7ET, Sutton, United Kingdom
- +447418353605
- contact@beaugenic.net
- beaugenic.net
2.4
Poor
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
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Every time I order from beaugenic
Every time I order from beaugenic
Every time I order from beaugenic, my order arrives promptly and in perfect condition. The website is extremely easy to use, no hassles.
February 4, 2023
Unprompted review
scam Placed an order 29/10/22
Placed an order 29/10/22, still have not received it and emailed several times, they do not reply..... Definate scam!!!!
October 28, 2022
Unprompted review
Scam Scam Scam!!!
Scam Scam Scam!!!!
Australian website….I Ordered Olaplex x3, tracking stopped soon as it hit UK, luckily I payed by PayPal & got a refund which took 4weeks
The old adage if it sounds too good to be true it probably is.
November 11, 2022
Unprompted review
I placed an order back in October
I placed an order back in October, it’s now almost January. I have emailed and messaged so many times and haven’t received a single reply! Nothing but thieves DO NOT ORDER FROM BEAUGENIC!!
December 30, 2022
Unprompted review
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DO NOT BUY SCAM COMPANY
DO NOT BUY. This is a scam. The reviews in September were all fake. Ordered in Oct 27 and straight away got confirmation e mail it was dispatched? Too fast to be true, also there were strange display of pricing etc. Also the payment account for the goods show up that it was paid through PayPal which was not the case but was through direct debit. I think this company is disingenuous throwing a red herring to block my bank from looking into the payment to do a chargeback. The tracking information looks dodgy and shows the parcel stuck at uk customs since 12 Nov. Also there was no indication on the website that the products are posted from Australia, it is listed as UK based. It should be - not even 1 star. Someone should stop these fraudsters. They are not replying to e mails and on line chat. Also the website was down for a couple of weeks?
November 27, 2022
Unprompted review
Scam website
Scam website. Ordered goods but after 2 weeks waiting tracking number dissappeared. Unable to contact with them
November 23, 2022
Unprompted review
Scam,Fake
Scam. Fake website. Suddenly on expected delivery date all tracking and contact information became obsolete. Pay heed to the old adage "Too Good to be True". Can't believe I was taken in.
Update:- Paid by credit card so raised dispute with bank. Bank has fully refunded. This, says it all.
November 23, 2022
Unprompted review
Fake website!
Fake website!! Not based in the UK!! Claim to send from Australia... Then nothing. Now website is down and no items and no refund!! STAY AWAY...
Update. PayPal refunded. Straight away! So what does that tell you!!
November 22, 2022
Unprompted review
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This company is a scam!!
This company is a scam!!! DO NOT BUY FROM THEM!
November 21, 2022
Unprompted review
Scam website
Scam website. Looked like a uk website with prices in £s. Ordered on 6th Oct, tracking says from Australia? Taken money and no delivery. Have not replied to any emails or online chat. Abysmal! Would like a refund but no contact. Avoid at all costs.
UPDATE: Fed Ex have confirmed tracking information is false. They have no record of this shipment.
October 6, 2022
Unprompted review
SCAM website listed with UK address
This website has a UK address , email and phone number listed. This company is claiming to be uk based.It is not and it is a lie.
If you go to check the 'tracking' it says it is coming form Australia. What that probably means is 'China' via Australia- That means for uk customers import duty and customs.
The phone number will never answer- you get put on a loop of 'hold' The chat function is never answered. I paid by paypal and called them up and they instantly refunded my money - therefore you also know that paypal have had enough complaints to already try and shut the paypal function for them down. The paypal account is held by a different account(email) than the website too, If you look at the fake reviews below you will see there start on september the 8th of 2022- it usually takes paypal about 6 weeks to get enough complaints to refund anyone who calls without them having to do an investigation for each caller. As my tracking says it is 'in transit', I will update her IF i actually get anything (or a customs notice saying the are holding it).
DO NOT BUY
October 28, 2022
Unprompted review
Love their customer service
Love their customer service. was submitted the wrong shipping address and they solved it quickly. Yesterday I received my bag!
September 12, 2022
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Always excellent and fast customer…
Always excellent and fast customer service with an exceptional product! Will buy again!!
May 3, 2022
Recently bought S-PRO Nail Artist Bag…
Recently bought S-PRO Nail Artist Bag for my mother from this website, Good quality, excellent prices, and fast delivery. Very happy customer.
September 12, 2022
Very good company
August 29, 2022
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Always a great selection of…
Always a great selection of products,fast and reliable shipping. Happy client.
June 27, 2022
Great service
Great service. I buy beauty products for my GF from this website and she is satisfied with the quality of the products.
September 10, 2022
My first order
My first order, everything was great. Will buy again from Beaugenic.
September 12, 2022
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