beautycurve.co.uk Reviews 

245
•
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I wonder why I didn't read the reviews first!! I ordered 2 tankinis which both arrived the day after we got back from holiday. Meanwhile they sent me no less than TWENTY SEVEN emails to say the... See more

Rated 1 out of 5 stars

Ordered 2 items; waited 4 weeks for 1 to turn up despite chasing. The quality is poor, the fit is bad and it’s basically see through at the back. The second item never arrived and I have requested a r... See more

Rated 1 out of 5 stars

Awful Experience – Do Not Shop Here! I wish I had read more reviews before ordering from Beauty Curve. They use a .co.uk website despite not being based in the UK, which feels mi... See more

Rated 1 out of 5 stars

Keep on sending me emails could be 5 at a time telling me our goods are on there way but nothing arrives. Don’t ever deal with this so called company they are scammers

1.3

Bad

TrustScore 1.5 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(245)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had to give 1 star as there isn't 0

Had to give 1 star as there isn't option to give 0..AWFUL company!! I ordered 2 items and wanted to return 1, they keep ignoring my email for there return address so i can send back..i have sent them 3 emails stating I want to return without a reply and they now finally reply saying they don't accept returns after 15 days when the website and my order form says 30 days and because they delay email reply its now gone over those 15 days!! I will definitely not recommend this company to anyone and the swimwear is very poor quality and sizing is not correct.i threatened them with trading standards and they offered me a £4 refund!!!!! wish I reviewed company before ordering.

June 22, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Rubbish

Need to return a bather which is no way the correct size , had no reply for a return label etc. wasted £33 on false pretences . Do not order from this site!

July 9, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.

I bought 5 different swimsuits, wanted “full bottom coverage”. I wanted to try on different styles. Non fitted, all baggy and gaping at the leg, not full bottom coverage at all.
I had checked that they had a returns policy before I purchased, and it looked like a UK company.
Like everyone else before me, they will not honour their returns and refunds policy, and will only offer partial refund and offer for me to keep the costumes, which I don’t want. Emails to and fro are like a barter. Ongoing.

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this website like the plague!

Avoid this website like the plague!
Long story short… ordered over £60 worth of stuff. Only wanted to keep one and tried to follow returns process from website but all a load of rubbish. They don’t take returns and offer a measly percentage back.
I fought them, quoted Trading Standards Act and stood firm. Four months later I received £50% refund and got to keep the items (which I hope I will sell)
This is the worst company I have ever had to deal with.

April 28, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Do not order from these!

Do not order from these!! They say you have to email them for details of how to return items, yet you email and FB message them and 2 weeks later they still don't give details!!!

June 26, 2023
Unprompted review
Rated 1 out of 5 stars

NO NO NO

NO NO NO, Do not buy anything from this company, the quality of goods is absolutely terrible, I spent nearly £100 on several items all of which where rubbish, I am still waiting for refund 4 months later, & doesn’t look like that’s happening, I will report to trading standards

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Please do not buy from this company.
They will not send me return details and are wasting my time so that when it's over 30 days they can refuse to accept the returns. Items don't fit but offered 10% then 20% all the way up to 50% for items that do not fit and I do not want.

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy from Beauty Curve!

Awful service, no returns available even though it states a 30 day returns policy. Company obviously not UK based as they state, as was told returns warehouse was in the US. Offered me 20% refund and told to keep costumes, then offered 30% and a discount voucher for my next purchase!! Next purchase, do they thinking I’m fu**ing stupid? I will make sure no-one I know ever buys from this poor excuse of a company. Have sent complaint to trading standard and I am now awaiting their response.

June 10, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT BUY ANYTHING

DO NOT BUY ANYTHING. This company are a joke. Impossible to return goods. Even to this day never given the return address. There is no customer service.
Only by raising a dispute via Paypal did I eventually get a refund. After many emails ( most of which are ignored).
Also Do not close your dispute until you have refund in your account. This scam company will tell you otherwise.
When you ask for your refund, stand your ground.
Best advise though DO NOT PURCHASE ANYTHING

June 14, 2023
Unprompted review
Rated 1 out of 5 stars

Problem with Returns

I wanted to return 3 swim suits. Was told that I had to write to their email address to get a "return authorization and return address giving my order number and reason for return". I have sent this information over and over again, but this company never responds. Essentially I have three items which are unreturnable because Beauty Curve will not respond to my email requests for return information and there is no contact number that I can call. I will never buy from this company again.

May 27, 2023
Unprompted review
Rated 1 out of 5 stars

Complaint I would like to return 2 of the 4 items…

I would like to return 2 of the 4 items that I ordered but they have offered compensation to keep them which doesn't come close to the amount the 2 items cost. They have told me that I need to return them to the USA, I live in the UK and now they're telling me that delivery costs will be deducted from the refund amount! They have also stopped responding to my emails. Fuming!!

May 26, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible Customer Service and Quality AVOID

Wish I'd checked reviews before purchasing.
Trying to return three items as fit was awful, one item was not finished correctly and generally poor quality.
Initial response from company was an offer of £12 refund against a £50+ purchase which I refused since the subsequent emails have been ignored.
Will be reporting to trading standards.

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE BEWARE - REPORT TO ALL SOCIAL MEDIA CHANNELS AS THEY ADVERTISE EVERYWHERE ON THEM

Ordered on 08/05/23 and still nothing delivered on 25/05/23.
I contacted as was given the 'tracking' details which is basically a screen shot with zero info apart from a reference to Evri and 'unknown' status. You cannot copy and paste the tracking number which when I realised they'd sent me what looks to be a generic screenshot.
I paid via Paypal so I'm hoping to get my money back under their buyers protection scheme.
If you are daft enough to order from these cowboys, please use a credit card or Paypal - at least with a credit card you can claim cashback as you will definitely encounter an issue with this company.

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews

I wish I had read the reviews. Ordered something I need for my holiday which is fast approaching now and no sign of it. They don’t respond to emails. They make it look like a UK company. Do not use on any account.

May 24, 2023
Unprompted review
Rated 1 out of 5 stars

Con artist

Two items eventually arrived o e fits the other is sized inaccurately
Can I get hold if them they do not reply to emails out of pocket abd furious

April 28, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

I wish i had seen the reviews

I wish i had seen the reviews. Great looking website and because it implied it was based in UK i irdered from them. I kept 2 items but want to return the costume but have not heard back from them yet. Now i think im not going to and only way of getting money back is to try and sell it

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

dreadful customer service

Absolutely dreadful customer service. Two swimsuits ordered in February, they were “lost” by the courier service but eventually returned to Beautycurve at the end of March. I agreed to a full refund minus their postage (after numerous email from myself) but then the swimsuits were sent to me! There was no return address and after numerous emails to Beautycurve asking how I returned them as they were unsuitable and requesting a full refund they have continually refused to do this. Firstly they said the swimsuits had to be returned to the USA but when I said this was unacceptable they offered me a refund of £9 and for me to keep the swimsuits (that do not fit) (the original cost was £50). Eventually I agreed to a payment of £28 and keep the swimsuits as the stress and anxiety of the situation is awful. I still have not received the refund - three months later! Awful service - would not suggest anyone buys from this company which is NOT based in the UK even though it is a .co.uk website

February 1, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look