Beauty Empire Reviews 1,730

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Its Fake show they send you email first and invite you as Buyer and ask you send you proof of ticket . Once you send them proof of Ticker then next day they will send you email that they cant... See more

Rated 5 out of 5 stars

I usually don't leave reviews, but I found this wonderful place via browsing around the net for wigs that looked natural and could fit a melanin beauty like myself. The issue with many other wig stor... See more

Rated 5 out of 5 stars

My first time purchasing from this place and honey, when I tell you it’s extra extremely satisfying knowing I got my package very fast ordered on Thursday got it Tuesday. Ordering is very easy either... See more

Rated 1 out of 5 stars

Package arrived in extremely poor condition. After paying over $70 for the item, it's disappointing to have it arrive looking like second-hand junk!! I can't believe this is the kind of quality this c... See more

Company details

  1. Headwear Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Clothing Store
  5. Cosmetics Store
  6. Hair Product Store

Information provided by various external sources

Free shipping on orders over 75$, same day shipping, your one stop shop for all things beauty. We are committed to serve you with the upmost quality of service.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 1 out of 5 stars

The worst salon! AVOID

This was the worst experience in my entire life in the salon.
I specifically looked for Ukrainian or russian salon because those are the best.
This salon told me they are Ukrainian. I have seen many Ukrainian salons but this is not far away from what I am used to.
I don’t understand how this terrible salon got so many good reviews I bet they wrote everything themselves. I have been there just now and it was the worst salon where I have been in my entire life.
Girl that was doing ny nails almost broke my fingers. She was literally torturing me during this manicure. I went to the administrator and instead of getting a help she have been rude and abusive saying that this is normal to have pain during the manicure and she will not change a specialist because everyone else is busy. Then I went downstairs and I saw 10 of them seating and gossiping. I have only waisted my time there. They are literally horrible!
Also the energy there is really depressing. I saw girls there so sad and unhappy.
The salon itself looks dirty and disgusting, I don’t understand how people are going there to do their nails and not getting sick there.
They have the worst customer service when i communicate about the problem they installed of fixing it telling you it should be this way.
That’s the first time in my life I run away from the manicure in the middle of the process and I’m sure a lot of people done the same because they literally break my fingers there. This was painful and awful!
Administration in great dress got down and started kicking me out because her colleagues who was too busy seating gossiping can’t fix my nails as they just to discuss their problems. She was very angry and rude without manners.
When I got out of there I saw that they blocked my WhatsApp number. Just imagine this they are asking client to pay 500 zlotych for meni & pedi they don’t do the job right Ana after they block your number. I don’t understand how this place actually have clients.

August 6, 2024
Unprompted review
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Rated 1 out of 5 stars

Sadly, they took my money and never sent me my hair

I purchased clip in extensions online in April 2021 and still have not received it 6 months later. It was supposed to be delivered to my home, as stated in the email confirmation within the week. I then received a message after a week passed saying my package was “ready for pick” up at the location. Confused and frustrated, I visited the location and spoke with a young Hispanic male who work there and he said that there weren’t package for me and that he was in charge of making sure they orders were filled. I showed him both emails , one showing that my order was originally supposed to be mailed to my home address and that Ivan received a second email saying that my package was available at the store. He wasn’t sure what happened and asked me to send him the emails and took down my information to give to the store owner who was not available at the time. I never received a call, text or email. I even showed him in my online bank account that the money was deducted from my account to ensure that the owner would not mistake me not getting my package for non-payment. I didn’t asked him if the extensions I was looking for or available at the store right now which they were and ask him can you give me the price that was listed online which was slightly lower then the in-store price. I was denied the request. I decided to repurchase the hair for the “instore” price due to time constraints. It is October 23 2021 and I was never called nor was my money ever refunded.

October 23, 2021
Rated 1 out of 5 stars

If it's out of stock, please say so before you take my money.

I wish that your website reflected all the products that were unavailable for purchase. I discovered your store from buying your items through Amazon actually. I am very pleased with your products. It's why I decided to skip the middle man so to speak. Maybe you should take a page from their book though. Don't take the customer's payment until you actually check that you have the item in stock. It is a real hassle. Especially if it's an emergency and you need the hair ASAP. The customer then has to spend more money buying something else, most likely from somewhere else and spend extra money that they didn't plan on spending. Which was the case for me and the situation that you put me in. Don't get me wrong, I did receive my refund. However it's disappointing to see my bank account being used for extra purchases I didn't plan on making at that exact moment. It doesn't make a customer feel safe, satisfied or even have faith in making future purchases with you.

September 15, 2021
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Rated 5 out of 5 stars

Life saver!

I could not find the milk protein hair lotion on any site including Amazon and Ebay. I found your site ordered and got it within the work week .Great job! Will be ordering again from you!

September 4, 2021
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Rated 5 out of 5 stars

Delivery was incredibly fast

Delivery was incredibly fast. I didn’t receive a confirmation number to track my order but it did not matter because I received my order is less then a week🥰

September 4, 2021
Rated 5 out of 5 stars

Great Service!

The product I was looking for was easy to find and order. The products came in super fast, faster than I expected, and was well packaged.

September 3, 2021
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