Ordered my FAVORITE scent right now. God is A Woman by Ariana Grande. Didn't order through the direct site. (As I didn't know they had one, as this purchase was on the Walmart app) Purchased on April... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Beauty Encounter we are obsessed about beauty. We have the largest selection of authentic beauty essentials at affordable prices. Think of us as the world’s largest beauty counter with more than 8,000 fragrance, skincare, make up and hair care products available at your fingertips. We carry the big name brands and specialize in hard-to-find and niche brands. With more than 500 brands to shop from, you just might find a new beauty obsession today!
Contact info
18480 Pacific Street, 92708, Fountain Valley, United States
- 888-844-7730
- info@beautyencounter.com
- beautyencounter.com
Replied to 12% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First Impression
Never heard of this company but I did my research and found they were here in the U.S. I was a bit skeptical due to their advertising and font used on the website, but when I found the company in Fountain Valley, CA, on Google Maps, it reassured me. So I decided to see what happens next. From transaction to the time the product arrived, was just a few days. It was a quick turnaround for me and I was very pleased how they shipped my purchase, ensuring that nothing would bend or break.
The website was easy to navigate and they had lots of choices. Their prices were very competitive in my opinion and that is why I chose to use BeautyEncounter plus the previous comments. I look forward to doing business with BeautyEncounter in the future.
Easy to find product and order
Easy to find product and order. Price good. However, the system wouldn't allow me to order more than one. The response to my inquiry was, well just put in a separate order. I didn't- why would I put in another order I would have to pay extra shipping for. They lost an extra sale that day. Otherwise order selection, delivery, and process easy and painless.
Perfume did not hold fragrance
Perfume did not hold fragrance for more than a few minutes probably because it’s old. I won’t buy another perfume that is old or otherwise discontinued.
Super fast shipping
Super fast shipping, great products… the entire process was seamlessly, I wish I knew about this site sooner.
Customer service quickly responded to…
Customer service quickly responded to my inquiry. The shipping was fast and the product was as described.
Did not get my order!
Sent emails, they do not have my order from Amazon! Lost my order! I have to contact Amazon to get my credit back!

Reply from Beauty Encounter
Easy quick shipping and great packaging.
First Time Customer
It was my first time ordering from the company so I was nervous it might be a sham. My order was exactly what I purchased and came a little earlier than expected.
Got what I ordered but it was from Amazon
Ordering & everything was easy, all came pretty quick & no issue. I was annoyed to find out the package came from Amazon though, as I was notified by my informed delivery that I was receiving an Amazon package, which contained what I'd ordered form Beauty Encounter.
I ordered a product
I ordered a product. It was not delivered. The refund process appears to be longer then it should be and far from guarantied. I do not have the product. I do not have the money. I had to provide a statement which I did with evidence. And now I have to wait while they process it thru their insurance company?
At this point I would not likely order from them again or recommend them to others.
I love da perfumes they be smelling so…
I love da perfumes they be smelling so good & my man likes dem on me thank you beauty
The delivery was quick and the price was…
The delivery was quick and the price was definitely better than at the store or Amazon. I have been using this perfume for many years and every time I get compliments. I have tried others to change, and I never get comments on when I wear these other perfumes. I will keep using it!
The delivery time was awesome Great, good. Awesome wonderful.
The delivery time was awesome
No sample of fragrance with purchase
I should received a sample of fragrance with purchase
and I didn't . That's my 3-rd purchase with no sample included

Reply from Beauty Encounter
They resolved the problem quickly and…
They resolved the problem quickly and positively by issuing a full refund despite the fact that the issue was caused by false claims by another company.
Unhappy
I returned for a $10.00 label fee. Smell lasted about 10 minutes. I went to Macy's and paid double but the fragrance lasts for hours.
One of the best company
One of the best company. Delivered on time ,product exactly as advertised.
Great experience
The perfume arrived in a timely manner and great secure packaging. It smells great an authentic as I have been purchasing this perfume since the early 90’s mostly from Nordstrom at 3X the price. I did not know who beauty Encounter was until I saw this perfume at a great price. Definitely will order from this company again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







