Beauty Encounter Reviews 189

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, competitive pricing, and the authenticity of its items. Many people highlight the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged, often including free samples. The ordering process is frequently described as easy and straightforward, contributing to a positive overall shopping experience. However, some customers reported issues such as receiving incorrect items, products that smelled different or seemed old, and difficulties with the return process due to missing HAZMAT designations. A few people also expressed dissatisfaction with customer service responses regarding order modifications or lost packages, and some were surprised to find their orders shipped via Amazon.

What people talk about most

Product

Consumers generally express satisfaction with the products offered, highlighting a good selection of... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast and timely... See more

Price

Customers consistently express satisfaction with the pricing, often highlighting excellent and fair prices.... See more

Order

Clients share positive opinions on order. Many customers praise the easy ordering process, timely delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the secure and well-done... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my FAVORITE scent right now. God is A Woman by Ariana Grande. Didn't order through the direct site. (As I didn't know they had one, as this purchase was on the Walmart app) Purchased on April... See more

Rated 5 out of 5 stars

Easy to use site, products offered are reasonably priced. Pay options are good. Immediate email upon order placement and ongoing updates on delivery is very helpful. I recommend Beauty Encounter of... See more

Rated 5 out of 5 stars

it was done in timely fashion with product arriving quite quickly. the order process was easy and clean, and most importantly without endless ads. the only drawback was delivery was left in open s... See more

Rated 5 out of 5 stars

What I love about Beauty Encounter besides their low prices is that your order arrives so quickly. They never fail to send samples to enjoy also. I'm so glad Beauty Encounter is around because I love... See more


Company details

  1. Beauty & Well-being

Written by the company

At Beauty Encounter we are obsessed about beauty. We have the largest selection of authentic beauty essentials at affordable prices. Think of us as the world’s largest beauty counter with more than 8,000 fragrance, skincare, make up and hair care products available at your fingertips. We carry the big name brands and specialize in hard-to-find and niche brands. With more than 500 brands to shop from, you just might find a new beauty obsession today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

189 reviews

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Replied to 12% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I'd shop here again

My order was delivered quickly. And it was exactly as described and authentic and I can't ask for much more than that

August 27, 2024
Rated 4 out of 5 stars

Very Good Service

1) Very easy to order online.
2) The chat line was of tremendous help.
3) Customer service was excellent when I spoke with them on the phone (after I had placed my first order).
4) Even though there is an extensive list of fragrance items would encourage you to keep updating the database.

August 23, 2024
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Rated 5 out of 5 stars

Excellent

I was able to find this cologne after years of searching reasonably priced and I received quite fast💯

July 31, 2024
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Rated 5 out of 5 stars

Good product,good price,fast service.!

good product,good price,fast - easy service. I have not shaved for over 50 years and this brush has been my go to for most of those years. This will be at least the third one . They do wear down. Yes my beard is long, and I often get comments of how well it is groomed.

July 1, 2024
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Rated 1 out of 5 stars

Product smelled nothing like the brand

I ordered the baron aftershave/moisturizer it smelled nothing like the baron,it smelled like old lotion.and then they won't refund your whole purchase, only the price,minus 15%for restocking.all bad!

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent Order Cancellation

I purchased a perfume from their eBay store. The order was cancelled with a note stating "Buyer asked to cancel". That's not true! I was at my office building dealing with customers when the order was cancelled. I also have no access to eBay while I'm at my office building, so it was literally impossible for me to request to have my order cancelled.

July 5, 2024
Unprompted review
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