Beauty Expert - EN Reviews 

1,634
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Actual ordering with Beauty Expert was seamless, but I struggled with the chat option as it kept dropping out while I was trying to determine shipping costs, etc. As an existing customer. I knew if... See more

Company replied

Rated 5 out of 5 stars

As a new customer, I had reason to contact customer service. I was amazed how quickly i got onto the chat. A friendly and knowledgeable advisor called Charlotte helped me and immediately sorted my q... See more

Company replied

Rated 5 out of 5 stars

Very impressed first time buying from Beauty Expert. Good prices on the Jason toiletries I bought, quick delivery and well informed on order progress too. I didn't receive the 20% of first order cod... See more

Company replied

Rated 4 out of 5 stars

I really love shopping from you however a bit disappointed since I always spend more than €100 and this time you charged me €5.50 for the delivery whilst before it was free. I can understand delivery... See more

Company replied

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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,634)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Good competitive pricing and quick postage

Good competitive pricing and quick posting, website easy to use, no problems with the moisuriser i ordered

October 8, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Great experience

Everything was smooth and fast!

September 28, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Great Purchase

Great Purchase. Recieved My Package yesterday just as I had Wished would love to shop again.

September 27, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Amazing 🤩 !!!!

Very good service and fast delivery !!!! Definitely recommend !!! Thank you !!!

September 27, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Emilee the we chat advisor was amazing…

Emilee the we chat advisor was amazing and was able to give me a 20% discount when my promo code didn’t work. Excellent customer service

September 24, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

100% worth it

My sone use before and he is absolutely satisfied. It is working on hottest days too. And most important to me is safe for my son because don’t contain harmful ingredients.

September 18, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Exceptional service.

Fast smooth transaction and exactly as described. The prices are also a winner.

September 16, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Good discount on products and arrived…

Good discount on products and arrived super quick.

September 15, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, well packaged goods - everything fine.

September 15, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Brilliant

Brilliant! I found my favorite eye cream here for £10 cheaper than in a popular drugstore. Wow! Fast delivery. No problems at all. I will definitely come back

September 11, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Very easy website

Very easy website
Quick to dispatch and deliver

September 10, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Fantastic delivery so quickly after…

Fantastic delivery so quickly after ordering. Good price.

September 8, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

So easy to use

Online site is so Easy to use plus they do klarna pay in 3 which is amazing but dangerous haha…I will definitely be ordering for here again

September 6, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Trouble free ordering

Actual ordering with Beauty Expert was seamless, but I struggled with the chat option as it kept dropping out while I was trying to determine shipping costs, etc. As an existing customer. I knew if I ordered, there would be no issues that could not be rectified, so I gave up the chat and went straight into ordering online.
My product is coming from the UK as no longer available in Australia, so it may take linger to arrive than I’d prefer (they say 5-10 days so i’m trusting it will be no longer ).
As I chose the free shipping option, I consider this great service. Good job so far Beauty Expert!

August 29, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

I really love shopping from you however…the shipping cost is out of place

I really love shopping from you however a bit disappointed since I always spend more than €100 and this time you charged me €5.50 for the delivery whilst before it was free. I can understand delivery fee when it is a small purchase but when it is over €100 you should think of it.

August 23, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Rated 5 out of 5 stars

Good value

Best price found

August 20, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Great price for Clinique

Your products are a good price and the system allows orders to be placed easily. I received an email saying that I was entitled to 20% off with code NEWCUS but the system would not accept it?

August 19, 2023
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello Vicky,

Thank you for leaving your review.

I am sorry to hear you have had an issue with a discount code.  I have investigated this and sent you an email via your order.

Please log in to your email account at your convenience to receive my message.

Regards,
Claire

Rated 5 out of 5 stars
Beauty Expert - EN logo

Reply from Beauty Expert - EN

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

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