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Rated 5 out of 5 stars

Facial treatment appointment Staff members friendly and very welcoming Coat hanged up for you non arrival and offered chilled wellness drink before treatment Beauty Hideout ladies do all my... See more

Rated 5 out of 5 stars

I’ve know Chantelle for many years now and she’s nothing but professional when it comes to her business and looking after her clients. Making sure they feel comfortable throughout their appointments... See more

Rated 5 out of 5 stars

I had my rest facial with Derma-planing with Chan yesterday. She was brilliant!! Was kind enough to inform me and communicate when she was running a little over time with a previous client. I thorough... See more

Rated 5 out of 5 stars

I had the summer ready package which included a hydra facial, body scrub, foot spa and two fat dissolving injections and I must say it didn’t disappoint. The therapist went through each treatment with... See more

Company details

  1. Beauty Product Supplier

Written by the company

At Beauty Hideout, we are a results-driven skin and wellness clinic based in Romford, offering advanced aesthetics alongside holistic wellness treatments. Our services include corrective facials, clinical peels, microneedling, lymphatic drainage massage, IV drip therapy, and yoga & breathwork sessions — creating a space where skin health and overall wellbeing meet. We believe true confidence comes from feeling good both inside and out. That’s why our approach combines targeted skin programmes for concerns such as hyperpigmentation, acne and texture, with detoxifying lymphatic treatments, nutrient IV support, and restorative yoga practices designed to reset the body and mind. Beauty Hideout is more than a treatment clinic — it’s a sanctuary. A calm, premium environment where clinical expertise meets holistic care, and every client receives personalised guidance, honest advice, and visible results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

TRAIN WITH THE BEST! THANK YOU BEAUTYHIDEOUT!

My training day was absolutely amazing I had so much fun and gained so much knowledge and confidence. Chan is an amazing teacher and such a lovely girl to spend the day with. She explained everything to me so well and demonstrated the facials in such a way that was really easy to follow and understand. Chan gave me so much advice and tips. She really encouraged and motivated me the whole day. She kept checking on me throughout the day and really went out of her way to make sure I was enjoying myself and learning. We started off with theory work then moved on to practical. Everything was so organised and thought about in detail. I highly recommend beautyhideout! I had a 10/10 experience!

December 1, 2023
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Rated 5 out of 5 stars

Lovely experience

I booked the Feed Your Skin facial and I must add it's one of the first few facials I've ever had so I was looking forward to it. I booked Chan and from the moment she let me in she was so lovely, welcoming and very personable throughout the treatment. She was very knowledgeable and was very eager to offer some suggestions for products based on my skin concerns. You can tell she's very passionate about what she does and I am already looking forward to my next treatment. Highly recommend!

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

I visited Beauty Hideout it was easy to…

I visited Beauty Hideout it was easy to find and there was free parking which helped as we were visiting London for the first time. I was so pleased to find a facial clinic in the UK 🇬🇧 as were down from America. Chan was very professional and explained the treatment in detail my face and mind felt amazing after. I even took Chans WhatsApp number to directly contact her when I'm back in the UK. This treatment exceeded my expectations. thank you again !

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The trainee was very good and was listening to what was told to do. I feel asleep, was so relaxed

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Very unprofessional

Went for a facial yesterday and I will never go there again. Had transport problems and Chantal was very unprofessional, after explaining my problem she wanted me to cancel. I then asked my daughter to take me and when I got there 5 mins before my appointment she told me to wait outside in the cold for ten minutes
Her colleague then let me in and started with the treatment. When she came she never greeted me or even to say something about my transport problems
She is very unprofessional. I was so upset

November 19, 2023
Unprompted review
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Reply from Beautyhideout

Hi Mufaro apologies for your experience and hope you enjoyed your facial. In regards to timings we do work by appointment only and we were back to back till 6pm the rest of that day you rang our business line just before 11am to explain you may be late / might not be able to make the appointment due to train issues which is fine as mishaps in the day happen we advised the option to reschedule to avoid disruption to our business day and you not being able to get a full service as you have expressed here. You were the first appointment of the day an unfortunately as you had called after 11 to say you had found an alternative route this led to a delay in Chan’s arrival to the shop leading to you having to wait outside for a few minutes this would not usually be our intention but sometimes these things happen to accommodate this she made alternative arrangements for her colleague to meet you and start your facial treatment. After your appointment Chan’s colleague did ask about your route home and if you would be ok getting back as she shared this with her. We understand your frustrations and all we can do is offer our apologies unfortunately sometimes these things do happen. Thank you for using our service again.

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Rated 5 out of 5 stars

Absolutely Worth It!!!

I am working towards becoming a practitioner and I did not want to simply 'Google' my journey. I really appreciate that the Beauty Hideout offer a mentorship service. My mentorship session was absolutely lovely. Thoughtful, well-spoken, SO ENCOURAGING, and kind with her knowledge of the industry. I definitely recommend it if you wish to join this industry and want support. I have found it to be so energy saving and I know I will book a few more sessions as I continue my journey. Thank you, Chan!

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Best trainer ever

I had my training here last week on Wednesday and Thursday and can I just say I’m SOOOO happy I went with beauty hideout. I feel very confident and happy that I took this step. My trainer Chan was amazing and so supportive and motivating, I would say don’t think twice about booking your course! I’m going to be booking a few more soon to add to my knowledge. Thank you again girl 🤍

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

The best place to go for skin…

The best place to go for skin treatment!!
From the communication to the service itself: everything was outstanding. Chan did my glass skin treatment and as it was my first time she ensured i knew how the process will feel and made sure I was comfortable. The atmosphere was positive and the place was beautiful and clean. Even on my way I got lost and she stayed in contact with me and guided me until I arrived. To top everything off my skin looked and felt great which meant I felt amazing. beautyhideout on top! will definitely come again.

August 8, 2023
Unprompted review
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Rated 5 out of 5 stars

I came back again to this establishment…

I came back again to this establishment had Derma
Planning Facial. Very relaxing dozed off for a nap, everything was explained to me step my step.

Receiving good feedback in regards to my skin complexion. Highly recommended
Thanks Beauty Hideout see you guys again soon.

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Chan is Amazing

Chan is an amazing person, very friendly and welcoming.
The appointment scheduling and reminder processed are top tier. She made me feel really confident and relaxed during the facial with after care check ins and product recommendations. Even after my facial she made sure to answer any questions I had providing help and support along the way. Very professional business owner.

September 22, 2023
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Rated 5 out of 5 stars

I had a wowcher deal for a facial & a…

I had a wowcher deal for a facial & a massage. The facial was really nice, but the massage was awesome.
Chantal was very professional & knew her stuff. Definitely worth a return trip with or without a deal.

September 10, 2023
Unprompted review
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Reply from Beautyhideout

Thank you soo much glad you enjoyed your treatment x wishing you a great birthday

Rated 5 out of 5 stars

We were very pleased with out treatment…

We were very pleased with out treatment and the whole experience. We were made very welcomed and would recommend anyone to visit this little Gem.

I have booked to go back in the next few weeks

September 10, 2023
Unprompted review
Rated 5 out of 5 stars

Such a lovely treatment

Such a lovely treatment. I went with my sister and got the glow facial together. The service was above and beyond. Chan and the other esthetician who I sadly didn’t get her name were so sweet and amazing they both explained what they was doing and our skin types along with what helps. Me and my sister left feeling amazing and glowing. It’s definitely a monthly treat for us now!! Beyond happy with the service!!

September 10, 2023
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Rated 5 out of 5 stars

Wedding day booking!! Wow thank you

Wedding day booking!! Wow these girls never disappoint I've been a client of Beauty Hideout for 4 years and I decided to book them for my wedding day to get myself and the wedding team looking good ! We all looked amazing my now husband couldn't stop talking about how the men were feeling after their facials highly recommend chan is always on point with getting my skin together thank you and can't wait to see you after my honeymoon I will send over pictures when they've been developed xx

August 5, 2023
Unprompted review
Rated 3 out of 5 stars

You get what you pay for …

Got my facial done by Sarah who was lovely and polite so no complaints regarding customer service however I must say the products that were used were low cost/cheap i.e. Simple brand face wash and the Superdrug Vitamin E spray if I knew these were being used I wouldn’t have bothered as this could have been used at home myself. I bought this through Wowcher for £29 (Hydrafacial) and wasn’t sure what to expect however I wouldn’t go back until an upgrade or perhaps using medical grade skin care this is nice for someone who just wants to treat themselves… Technique could have been a bit better too as vacuum suction sometimes squirted water all over my face down into my neck. If you are looking for something different/relaxing, but to treat real skin concerns I would suggest to spend a bit more money and go else where.

August 18, 2023
Unprompted review
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Reply from Beautyhideout

Hi Georga

Thank you for your review and thank you for your visit hopefully there wasn’t any confusion but just to clarify our Hydra Facial treatment is not advertised as a treatment to treat skin conditions it is a general relaxing facial treatment and deep cleanse. We don’t use Medical Grade Skincare products for this treatment.

We do have a range of Facial treatments outside of our Wowcher deals to treat specific skin concerns /conditions where medical grade skin products are used. These vary from Herbal Peels to Microneedling sessions and our suitable for all skin types on Fitzpatrick scale.

These treatments range from £90 - £220 x and our advertised on our website x www.beautyhideout.com and not advertised via third party all results from these treatments are also posted on our Instagram page @beautyhideout._

Rated 5 out of 5 stars

Bye bye acne facial

I went for a Bye Bye acne facial and it was so good. Sarah really took care of me and make sure I was comfortable. My skin felt very clean and soft after the facial. I would definitely recommend if you struggle with blackheads and clogged pores.

August 11, 2023
Unprompted review
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Reply from Beautyhideout

Thank you Vanessa Glad you enjoyed your treatment see you next week xx

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