Beautyhouse Reviews 

450
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 294 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the remarkably fast shipping speeds, wonderful delivery times, and secure packaging of their fragrance purchases. Many people also appreciate the very affordable prices, great discounts, and wide selection of popular perfumes available on the website. Buyers often note that the products smell wonderful and perform well during daily wear. However, some customers also noted frustrating experiences regarding unhelpful support teams, poor communication, and heavily delayed responses when issues arose. Several reviewers mentioned receiving completely incorrect items, damaged products, or missing items from their orders without proper resolution or help from the company.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and fulfillment, reflecting deep... See more

Delivery service

Customers report positive experiences with delivery service, highlighting that orders generally arrive... See more

Order

Reviewers express ambiguous feedback about order experiences, highlighting a mix of severe frustration and... See more

Price

Users describe positive interactions with price, frequently highlighting unbeatable and affordable rates.... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, as experiences vary widely among consumers. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The sale prices are generally higher than their major competitors. I messaged them regarding a price match and they said no, then on top of the higher price point then they hit you with a high tax rat... See more

Rated 3 out of 5 stars

I am still waiting on the ysl myself absolute. I originally ordered it early in the month . The order process was flawless . Ordered it and shipped with in several days. Now it starts to get out of ha... See more

Rated 4 out of 5 stars

Order arrived 8 days after confirmation and package was neat and secure. I usually don't open these sort of things at the office but I was so anxious, I had to! The smell was so warm and sensual... I'... See more

Rated 2 out of 5 stars

They sold me perfume that was used and resealed. I told them about it and showed them pictures of the bottle and the they furiously denied it and didn't offer a refund or replacement! Thank God I opte... See more


Company details

  1. #140 of 148 best companies in Health and Beauty Shop

Written by the company

Beauty House gives the beauty-savvy consumer unbeatable prices on 100% authentic and original brand name beauty products - makeup, skincare, & more! Up to 75% off!


Contact info

3.3

Average

TrustScore 3.5 out of 5

450 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.3

All reviews

(450)

305 reviews in the last 12 months

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Rated 1 out of 5 stars

Received a damaged tester version of…

Received a damaged tester version of the cologne I purchased, Cologne did not smell authentic and atomizer was spurting out the cologne liquid. BeautyHouse Support did not provide me with a replacement order immediately. Colog

October 13, 2025
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Rated 4 out of 5 stars

Always a good experience.

I always prefer to purchase from this company especially when I can find something that I want for a very good price, the shipping is pretty good as well.

October 13, 2025
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Rated 5 out of 5 stars

10/10 DEFINITELY GET AGAIN

I’ve been having this for about a week, and give it a 5 out of 5. I’ve received many compliments while wearing it, which shows it has a great scent. It’s become one of my favorite colognes because it smells AMAZING and lasts long.

October 6, 2025
Rated 5 out of 5 stars

A satisfied customer

I purchased this perfume in the past. My granddaughters always wanted this perfume so I bought it through your company this time around. I must say that it was delivered much faster than the previous company I bought it from. Thanks!

October 10, 2025
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