Beautykick Reviews 

5,617
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 715 reviews, reviewers had a great experience with this company. Customers frequently highlight the competitive and reasonable pricing, often finding the best value compared to other options. Many people praise the quick and efficient delivery service, noting that items arrive promptly and are consistently well-packaged, preventing damage. Reviewers also appreciate the excellent product quality and the user-friendly website, making the overall ordering process smooth and pleasant. However, some customers also noted occasional issues with order tracking information not being consistently provided or easily accessible. A few other people also felt that there were problems with orders not being received, receiving incorrect or faulty products, or experiencing difficulties with refunds for unfulfilled items.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the super quick and... See more

Product

Customers generally express satisfaction with the product, often highlighting its good quality, competitive... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, citing... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the great,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having researched the market I found you to have the best price even though you charged for delivery and some others stated free delivery although their prices were higher than yours. Product arrived... See more

Company replied

Rated 5 out of 5 stars

Found my favourite tingle sunbed cream ,, site was easy to navigate,,, tracking was provided & posted & received very quickly. On arrival items were very well packaged & I got these at a fantastic pr... See more

Company replied

Rated 5 out of 5 stars

Amazing. I always forget to log into my account before ordering, so I cant get my tracking info. Their customer service is spot on. Fully recommend buying from here. If you buy semi's, then these ha... See more

Company replied

Rated 5 out of 5 stars

First time using Beautykick and will be back. Website was easy to navigate, price point was good for a variety of products I regularly use and delivery was quick receiving my order within days Woul... See more

Company replied



Company details

  1. #18 of 39 best companies in Beauty Supply Store

Information provided by various external sources

BeautyKick offers over 20,000 products from the very best UK and International brands. We stock salon favourites such as Olaplex & ghd to beloved retail products like Milani & Real Techniques. Beauty Kick are constantly introducing new brands, influenced by customer demand and new trends and ingredients.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

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4.2

All reviews

(5,617)

657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service, Good prices, quick delivery

Great response from a friendly helpful customer service operator when I had to contact regarding a problem I experienced when I placed my order via website.
Order arrived quickly, & was well packaged.
Would definitely order again.

April 13, 2026
Beautykick logo

Reply from Beautykick

Hello Joyce,

We're happy to hear that our customer service was helpful and friendly when you experienced an issue with your order. We're glad the order arrived quickly and was well-packaged. Thank you for your positive feedback; we appreciate it.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Great service

Great service. Will be using them again.

April 12, 2026
Beautykick logo

Reply from Beautykick

Hello Ann,

We're glad you enjoyed your experience and appreciate your feedback. We look forward to assisting you again in the future.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Order came on time

Order came on time

April 13, 2026
Beautykick logo

Reply from Beautykick

Hello Frances,

We're glad you received your order promptly. Thank you for your positive feedback; it means a lot to us.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Great experience

Great experience, very quick responses from customer service. Prices better than anywhere else , items delivered within 72 hours. Will definitely use them again.

April 13, 2026
Beautykick logo

Reply from Beautykick

Hello Dominika,

We're happy to hear that you had a great experience! It's wonderful to know that our customer service was quick and helpful, and that you received your items promptly. Thank you for your positive feedback; we appreciate it!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Absolutely brilliant…

Absolutely brilliant…. Ordered Friday night, delivered Monday afternoon. Product received in perfect condition thanks to extra packaging. Definitely recommend and it was the cheapest place on the internet for the product I required.

April 10, 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy to hear that you received your order quickly and in perfect condition! We appreciate your recommendation and are glad that we offered the best price. Thanks for your positive feedback!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Great service very fast delivery

Great service very fast delivery

April 12, 2026
Beautykick logo

Reply from Beautykick

Hello Mr C,

We're glad you found our service great and delivery fast. Thank you for your positive feedback; it means a lot to us.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Great service

Great service, excellent price and super fast delivery! Highly recommended!

April 11, 2026
Beautykick logo

Reply from Beautykick

Hello Julie,

We're happy to hear that you had a great experience with our service and fast delivery! We appreciate your recommendation and are grateful for your positive feedback.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Good service

Good service

March 28, 2026
Beautykick logo

Reply from Beautykick

Hello Anita,

Thank you for your 5* feedback!
We hope you enjoy your order and look forward to welcoming you back again soon!

Kind regards
BeautyKick!

Rated 5 out of 5 stars

Arrived quickly and product is just as…

Arrived quickly and product is just as described!

April 10, 2026
Beautykick logo

Reply from Beautykick

Hello Lucy,

We're so happy to hear that your order arrived quickly and that the product met your expectations. Thank you for your positive feedback!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Ordered FX One Gold

Ordered FX One Gold. Very good service.

April 9, 2026
Beautykick logo

Reply from Beautykick

Hello George,

We're happy to hear that you had a good experience with our service and the FX One Gold. Thank you for your positive feedback!

Kind regards,
BeautyKick!

Rated 3 out of 5 stars

Using last two weeks seems like good

Using last two weeks seems like good. When I order they delivered next day to my concierge but no one confirmed it been delivered ten days later I call customer service they gave me tracking number and confirmed me it been delivered that's why I didn't like the service, I'm not happy

March 25, 2026
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Reply from Beautykick

Hello Shamsul,

We appreciate your feedback regarding your recent delivery. We understand your frustration about the delivery confirmation and the delay in receiving tracking information. We are reviewing this matter further with our IT team and will be in contact with you shortly via email to assure we can resolve this matter for you as soon as possible.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

It’s unbelievable so sharp

It’s unbelievable so sharp

April 6, 2026
Beautykick logo

Reply from Beautykick

Hello Pavel,

We're happy to hear that you find our product so sharp! Thank you for sharing your positive experience with us; we appreciate it.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Brow and lvl kit

Came promptly. Had a error message regarding my order however the customer service were great they reassured me the order is coming and came 2 days later.
Cant fault them at all. X

April 7, 2026
Beautykick logo

Reply from Beautykick

Hello Claire,

We appreciate you taking the time to share your experience. We're so glad our customer service team could reassure you about your order and that it arrived quickly. Thanks again!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Great product

Great product, price and delivery service.

March 24, 2026
Beautykick logo

Reply from Beautykick

Hello John,

We're happy to hear that you had a great experience with our product and delivery service. Thank you for your positive feedback; it means a lot to us.

Kind regards,
BeautyKick!

Rated 3 out of 5 stars

Bad communication

No confirmation email and they still haven't replied to my WhatsApp message and email asking for order confirmation!

April 6, 2026
Rated 5 out of 5 stars

Extremely good customer service

placing my initial order was difficult aa the pages on website kept reloading ,but once ordered my delivery took less than 48 hours, very good communication from customer service and a quality product that was substantially below the average price being offered by other companies.

April 14, 2026
Unprompted review
Beautykick logo

Reply from Beautykick

Hello Harry,

We appreciate your feedback. We're happy to hear that you received your order quickly and that you are pleased with the product and customer service. We regret the difficulty you experienced on our website and will look into this.

Kind regards,
BeautyKick!

Rated 1 out of 5 stars

I didn’t receive anything

I didn’t receive anything

April 5, 2026
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Reply from Beautykick

Hello Miaofen,

I’m very sorry to hear about this, and I’ll do my best to assist you.

I’ve looked into the matter and, unfortunately, we were not previously contacted about this issue, so we were unaware that your parcel had not been received. However, I will ensure this is resolved for you as quickly as possible.

According to Royal Mail tracking, the parcel was marked as delivered in April. I have now escalated this to our Customer Care team, who will be in touch with you via email shortly.

Thank you for your patience and understanding. I look forward to resolving this for you.

Best wishes
Beautykick team x

Rated 5 out of 5 stars

Great service

Found the shampoo at an excellent price. Service and delivery superb. Will definitely be using Beautykick again.

March 30, 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy to hear that you found the shampoo at a great price and that you were pleased with our service and delivery. Thank you for your positive feedback.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Nice product and a fast delivery

Nice product and a fast delivery, thanks a lot.

March 21, 2026
Beautykick logo

Reply from Beautykick

Hello Ishrat,

We're happy to hear that you are pleased with the product and our fast delivery service. Thanks a lot for your positive feedback; it means a lot to us.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Excellent service, very convenient price, immediate free delivery.

I placed an order for a shaver, sold by Beautykick at a very competitive price (compared to other sellers) and then contacted their customer service, due to an error I had made in filling the online form (I had indicated the billing address as the, different, shipping address and viceversa).
I was immediately contacted by Beautykick and was very relieved to be informed that they had the correct shipping address (this was both by e-mail and by WhatsApp messages).
The shaver was delivered within 48 hours, and the delivery was free.
The shaver was of very good quality.
But what was the winning point was, in my view, the truly excellent customer service.
I definitely will be shopping again with Beautykick!

April 9, 2026
Unprompted review
Beautykick logo

Reply from Beautykick

Hello Fabio,

We're happy to hear that you received your shaver quickly and at a competitive price. We're glad our customer service was able to promptly correct the address error and provide excellent support. We appreciate your intention to shop with us again!

Kind regards,
BeautyKick!

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