I received an email advising that my order had been delivered by Canada Post however, I did not receive it. I contacted Beauty Wellness and the customer support worker, Alex, was quick to respond and... See more
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BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.
77294 Courney Park, L5T 2P4, Mississauga, Canada
I had an amazing experience ordering from BeautyWellnes.ca. My straightener broke right before a trip, and I needed a replacement ASAP since I was leaving for vacation in just a few days. I called their customer service, and they were incredibly helpful and reassuring—they told me they would ship my order out as soon as it came in.
Not only did they follow through, but their pricing was better than anywhere else I looked, which made the experience even better. True to their word, I received my straightener in just 2 days! The fast shipping and excellent communication really took the stress off my shoulders.
A special thanks to Alex for going above and beyond to make sure everything was handled quickly and smoothly. It’s rare to find customer service this reliable, responsive, and affordable. I’m very impressed and will definitely be ordering from them again.
I have been a customer for quite sometime. Great prices, great products, fast delivery and top notch customer service. I had a problem with a product and within an hour of contacting them through email they had it refunded! And they also boosted my accoumt with extra points. Highly recommend! I will forever be a customer.

Reply from BeautyWellness.ca Inc.
My son is an aspiring barber. BEAUTYWELLNESS.ca will be his new go to for all his barbering needs. Quick friendly customer service is something that is lacking from so many businesses these days, the quick response and help from Alex is truly appreciated!

Reply from BeautyWellness.ca Inc.
I ordered a BaByLissPro BlackFX Trimmer as well as the double foil BlackFX shaver. Both products came FAST and brand new (as expected). The price beat Amazon and many other retailers I was looking to purchase from. Amazing products, amazing price and AMAZING customer service. I am already planning my next order! Thank you BeautyWellness.ca

Reply from BeautyWellness.ca Inc.
Had an issue with a recent order where a 15% discount was overlooked. I reached out and Alex was extremely helpful in getting the problem resolved and refunded me accordingly. Great customer service.

Reply from BeautyWellness.ca Inc.
Love the service took only 2 days to arrive and replied to my questions right away

Reply from BeautyWellness.ca Inc.
Amazing experience! Alex provided outstanding customer service, the product quality is great, and shipping was super fast. I’ll definitely be ordering again!
Totally recommended!

Reply from BeautyWellness.ca Inc.
Great service, I always order from here. Best prices and free shipping!

Reply from BeautyWellness.ca Inc.
This company is fantastic! I made an error on my order and they corrected it right away so I could get exactly what I wanted. Fast email reply, fast shipping with tracking number . I’ll definitely be ordering all my hair products from beauty wellness as well as recommending to family and friends

Reply from BeautyWellness.ca Inc.
I had a very smooth experience ordering from BeautyWellness.ca. The website was easy to navigate, checkout was straightforward, and I received clear order and shipping confirmations promptly.
After placing my order, I realized I had forgotten to add a spare battery. I reached out to customer support and was helped by Alex, who was incredibly friendly and helpful. Alex was able to add the battery directly to my existing order so I could keep my free shipping, which I really appreciated. The whole interaction was fast, professional, and stress-free.
Shipping updates were sent quickly, and tracking information was provided promptly.
Overall, the process felt professional and customer-focused from start to finish. Very impressed with both the service and the support. I would confidently order again.

Reply from BeautyWellness.ca Inc.
Excellent service! The merchandise arrived the next day. I would highly recommend BeaytyWellness.ca.

Reply from BeautyWellness.ca Inc.
I have ordered from Beauty wellness several times. I have never once had an issue and everything comes very quickly always have very good luck and will order again from them. Also their prices are very reasonable and that's coming from a hairdresser with a Cosmo card.

Reply from BeautyWellness.ca Inc.
I am very frugal when it comes to shopping for higher end product. I scoured the internet for the best price in Canada. I was so happy to find this Canadian business to pop up in my search. I had not heard of it and was leery to place an order. After checking their reviews i placed my order. There was a tiny hiccup in the shipment and they were quick to let me know and find a solution. I will definitely shop here for all my hair care and beard needs!!

Reply from BeautyWellness.ca Inc.
Amazing customer service. I placed an order a week before my vacation and needed it to arrive in time. After reaching out, their support team went above and beyond by prioritizing my order and ensuring it shipped early. Really appreciated the effort from Alex - would definitely recommend!

Reply from BeautyWellness.ca Inc.
Placed my order on Thursday, goods were delivered, exactly as I ordered, the following Tuesday.
Prices are more than competitve and I’ve already recommended you to my friends.
You are definitely on my go to list.
Thank you.

Reply from BeautyWellness.ca Inc.
It was a pleasure dealing with Alex at BeautyWellness. In these days of endless telephone menus and the aversion of some business to actually speak with their customers, it was refreshing to have a conversation with a real person who could answer my questions without endless messaging back and forth. Please don't change this arrangement.

Reply from BeautyWellness.ca Inc.
I received an email advising that my order had been delivered by Canada Post however, I did not receive it. I contacted Beauty Wellness and the customer support worker, Alex, was quick to respond and advise what steps he would be taking in order to make sure I got my order. Fortunately, a neighbor delivered my order two days later....the postman had put the key in the wrong slot in our community mailbox. I do appreciate the pleasant way in which Alex took charge of the situation and the follow up.

Reply from BeautyWellness.ca Inc.
Happy with the service
Great customer service when I called to inquire on a product.
Delivery was quick and overall I'm happy!!

Reply from BeautyWellness.ca Inc.
Great service!
My order was well packed and arrived in a timely fashion
Thank you for carrying Rusk Sensories Smoother Passionflower+Aloe Leave-In/Rinse-Out Conditioner as it is a fantastic product and it is getting really hard to find in stores and on line.
I also love that you carry the Loma line of products.
It’s always a pleasure (and a deal) making an order from your company
👍 👍

Reply from BeautyWellness.ca Inc.
Excellent experience from start to finish! Thank you.

Reply from BeautyWellness.ca Inc.
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