Beaverfit Reviews 40

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

The worst buying experience imaginable. You may not have any other options, but DO NOT buy from this company. Poor craftsmanship from the exterior to the interior with absolutely no quality control or... See more

Rated 5 out of 5 stars

I'm in the forces, so I see Beaverfit all over the place every day. So it was a natural choice when I went looking for weight plates for a training plate carrier. The dispatch was a little slow... See more

Company replied

Rated 5 out of 5 stars

I have had my eye on a Go-ruck pack for such a long time, finally managed to save up and grab myself a Rucker 3.0 What a pack! Absolutely bombproof in construction and I’m sure it’s going to be a be... See more

Rated 2 out of 5 stars

Quick delivery, no qualms about product packaging, delivery, quality, etc. Unhappy with the returns process. Beaverfit want a return request to be emailed to them. If they accept, you are then asked t... See more

Company details

  1. Steel Fabricator

Written by the company

PREPARE. TRAIN. EXECUTE.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

40 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Service Matters

Excellent service - good customer contact which matched expectations and delivery promise. Contact was proactive and managed the NI Protocol issues well. Pricing was as indicated with no surprise extras despite the additional NI paperwork (Thank you Beaverfit).

April 11, 2022
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Rated 2 out of 5 stars

Discount was not applied at checkout…

Discount was not applied at checkout which was about £50 discount I lost out on. Emailed and asked for credit but no reply. The goods and delivery were good but I wouldn’t have ordered again if there were another UK distributor.

February 21, 2022
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Reply from Beaverfit

Hello Phill,

Thank you for your feedback.

I trust you received your order and are enjoying your Rucker set?

We haven't actually received any emails from your address, nor has it gone into spam, so I do apologise about that - not sure where that has gone.

Unfortunately, we don't do credit - I can't tell you why your order didn't work - potentially Google pay? Did you use that method?

As a kind will gesture, we will email you a £20 off voucher, should you want to get any other Rucking accessories.

Thank you for taking the time to give us feedback, to ensure we maintain successes and improve where necessary.

BF

Rated 4 out of 5 stars

Love that these guys stock GoRuck

Love that these guys stock GoRuck and as far as I can see are the only UK stockist. Super easy and quick delivery of a great product! Only improvement is that my partner and I both tried to contact the company with a question and couldn’t get hold of anyone.

December 29, 2021
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Reply from Beaverfit

Hello,

Thank you for your kind words and great feedback.

Apologies that you couldn't get hold of anyone, sometimes the offices can get extremely busy. I have made the team aware of your concerns.

BF

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Rated 5 out of 5 stars

Great concept. Excellent quality equipment

I’ve bought a few items from Beaverfit now (advanced garage rack package and then later add-ons) and have been very pleased with the kit and the service overall. My one - very, very small - niggle has been the method of packing (particularly when purchasing heavier items sent on pallets). The plastic wrapping has been too loose, or not carefully enough applied, and so smaller items have worked loose and fallen off the delivery. For example, some attachment bolts were missing from the last shipping (one bolt I found later on the pavement outside but the other was lost in transit) and the previous order had some items barely hanging on to the pallet. That said, Beaverfit were excellent about putting the omission right and redelivered the bolts quickly. And this does not detract from the excellent concept of the brand, the quality of the kit and the speed of despatch etc, which are top notch. We’ve now built a great rig in the garden (and will add more too in the future), which is in daily use. Thank you

December 23, 2021
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Reply from Beaverfit

Hello,

Thank you for your kind words and great feedback.

We took your feedback and have since changed our picking and packing processes, along with a final check procedure.

Thanks again.

BF

Rated 5 out of 5 stars

Great Company

I'm in the forces, so I see Beaverfit all over the place every day. So it was a natural choice when I went looking for weight plates for a training plate carrier.

The dispatch was a little slow, but that was down to the carrier not collecting due to bad weather. Not any fault of Beaverfit.

Great communication when I contacted to chase the order.

No complaints, would definitely use again, high quality products.

December 6, 2021
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Reply from Beaverfit

Hello,

Thank you for your kind words and great feedback.

BF

Rated 1 out of 5 stars

Looks as though they have let things…

Looks as though they have let things slip since all these January 5 star reviews.
Ordered the 3.0 rucker.
two days later they email me to tell me not in stock but money had already been taken out of my account.
They then try up selling me the more expensive ruck with a price difference of £130! with only a poor 10% off to keep me sweet.

Was looking forward to having this ruck in time for Center Parcs next week, disappointed!

June 8, 2021
Unprompted review
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Reply from Beaverfit

Hello Matthew,

Awfully sorry that you are disappointed with your order process. Our team work exceptionally hard to ensure that our customer service is of top quality.

Unfortunately, as per the email discussion the stock just wasn't available and our most preferred rucksack from GORUCK is the GR1, which is why it was suggested.

The 10% off offer still stands, should you want to purchase the RUCKER 3.0 in Black and Red or Blue and Black - also, once we restock the Black Rucker.

Thank you and apologies for your disappointment.

Team BF

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Rated 5 out of 5 stars

The Guys are BeaverFit are absolute legends

The Guys are BeaverFit are absolute legends. Great communication and if something does goes wrong they are quick to get it fixed.

January 9, 2021
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Reply from Beaverfit

Hello,

Thank you for your kind words and great feedback.

BF

Rated 5 out of 5 stars

Quick and helpful

Quick delivery and helpful staff who respond to questions

January 7, 2021
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Reply from Beaverfit

Hello,

Thank you for your kind words and great feedback.

BF

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Rated 5 out of 5 stars

Very quick delivery and the item I…

Very quick delivery and the item I bought was top quality and I have already advised people to look up Beaver Fit. Spot on from ordering through to delivery.

January 7, 2021
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Reply from Beaverfit

Hello,

Thank you for your kind words and great feedback.

BF

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