Terrible customer service
Terrible customer service ! I used to be a repeated customer and usually ordered nearly 100 euros worth of stuff. On my last order, they sent me some random flavored protein powder instead of the one i ordered. I sent repeated emails and no reply. No one picks up the call too.
Response to your reply:
You are just proving how terrible your customer service is with your reply. You would rather reply here then pick up calls or reply on emails. I have ordered cookies and cream protein once before on your site and several times directly from xxl. I know the taste and black cookie like flakes in the powder. This one does not have it and it tastes like mango+something. Yes it is 21 euros so probably you don't care about replying.but this review will cost you 100s or even 1000s so good job on calculating a business case. Clearly you know how to run a business ! 😊
Btw check your Google review of Coen de Jong from 2 months ago. Seems like you are sending wrong flavours more people ! 😉
Success with staying alive in the market ! 😊
Reply from BeBulk Nutrition
Thank you for the info, we really can't do anything, you know if a big company like XXL nutrition, we need to trust them that they are always correct and trusted. So we can't do anything similar with a big company, we sent you the goods following the barcode.
Anyway, we are an international brand as distributors in France, Bulgaria, and Tunisia.
Thank you and have a good day, BeBulk Bro!