beCHARGE Deutchland Reviews 551

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I made a purchase lycamobile credit in becharge and payment with Sofort. It all happened smoothly without any glitches. Recommended for Lycamobile. I have not tried other options

Company replied

Rated 4 out of 5 stars

it is really good, i have enjoyed the app so much. sometimes it si very difficult to load your phone in the night when all shops have closed. but what i would like to add is that they should at leas... See more

Company replied

Rated 5 out of 5 stars

This is a wonderful and easy way to recharge your phone without additional cost. Ever since I came in touch with becharge.de. I just love it. It is easy and simple. I suggest they also add Paypal... See more

Company replied

Rated 3 out of 5 stars

Google Pay didn't work even though I had credit. I think they should work on this bug again. I'll check again in a month to see if I can improve the recession again.

Company replied

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. e-Commerce Solution Provider
  4. Gaming service Provider
  5. Mobile Network Operator

About beCHARGE Deutchland

Written by the company

Hier sind die am häufigsten gestellten Fragen :

   FAQ : Code nicht erhalten   

Vergessen Sie nicht, Ihren Spam-Ordner auf unsere Bestätigung hin zu überprüfen. Wenn nicht, kontaktieren Sie uns und wir werden Ihnen den Code erneut zusenden. Sie können auch immer Ihre letzten 20 Codes in Ihrem Konto auf der beCHARGE-Website finden.


   FAQ : Mein Code funktioniert nicht   

Bitte zögern Sie nicht, sich bei Problemen an unser Team zu wenden. Bitte stellen Sie uns einen Screenshot mit der Fehlermeldung zur Verfügung.


   Kontaktieren Sie unseren Support   

Unser technischer Support ist während der Geschäftszeiten immer für Sie da.


Unsere Stärken

  • Offizieller Händler
  • Zahlungsmittel nach Wahl
  • Erhalten Sie den Code sofort
  • Sichere Seite 24/7 verfügbar
  • Seit 2009

beCHARGE ist eine Plattform, die ihren Nutzern eine Vielzahl von Dienstleistungen anbietet, wie z. B. den Kauf von Geschenkkarten, Online-Zahlungstickets, das Aufladen von Prepaid-Handys sowie das Senden von Geld auf die Handys von Personen im Ausland. Die angebotene Auswahl ist groß und umfasst Kategorien wie Spiele, Mode, Reisen, Unterhaltung, Fernsehen, Musik und Vergnügungsparks. Mit über 100 führenden Trendmarken ist beCHARGE die ideale Lösung für ein Geschenk in letzter Minute.


Contact info

4.2

Great

TrustScore 4 out of 5

551 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

lycamobile credit

I made a purchase lycamobile credit in becharge and payment with Sofort. It all happened smoothly without any glitches.
Recommended for Lycamobile. I have not tried other options

October 2, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Thank you for sharing your experience with us!

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Rated 1 out of 5 stars

Terrible lie

On your website, 7.70€ buys 609ETB airtime credit but when I bought this one, I only received 407. Terrible lie

September 20, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

We are sorry that you are disappointed but as already explained any local taxes may be deducted by the mobile operator.

Rated 4 out of 5 stars

Gut 👍

A bit complicated verification process, but after that works good!

September 7, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Wir möchten Ihnen herzlich für Ihr Feedback und Ihr Vertrauen in beCHARGE danken.

Rated 5 out of 5 stars

Best service..but fee is little…

Best service..but fee is little expensive

August 17, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Hello,
In the past, there were only fees on certain values, but the operator's conditions have changed so much that we've had to adapt. Sincerely, The beCHARGE team

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Rated 1 out of 5 stars

Extream poor customer service and money…

Extream poor customer service and money gone. I have bought the eneba voucher from becharge.de and after successful payment process (money is deducted from bank account via sofortüberweisung) the loading page continued to run and didnt show the order under "Meine 20 letzten Einkäufe" section. I sent the message via website and also sent the email including all details at "infoATbechargede", but till now no single response. Their website states "round of clock" helpdesk support but there is no phone number or chat feature available. I will wait 3 more days, if i dont get my hard earned money, i will contact to my lawyer.

August 13, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

We are reaaly sorry the codes weren't delivered immediately. We've replied you by e-mail in the meantime.

Rated 5 out of 5 stars

War super danke

July 30, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Wir möchten Ihnen herzlich für Ihr Feedback und Ihr Vertrauen in beCHARGE danken.

Rated 4 out of 5 stars

It works great for me

works great for small amount of giftcards order, good service for my needs at least.

June 21, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

So happy to hear! Thank you for your feedback and trust in beCHARGE.

Rated 5 out of 5 stars

Super

Es war alles Top

June 30, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Wir schätzen Ihr Feedback und freuen uns, dass Sie mit unseren Dienstleistungen zufrieden sind.

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Rated 1 out of 5 stars

Unbelievably bad customer service

Unbelievably bad customer service. Reached out to them (at info at becharge.de) four times regarding various issues over the past two weeks, mostly relating to verification. Absolutely no response. I've sent them a copy of my ID card, which I now very, very much regret. If they can't even get back to me regarding a few simple questions about my account, how can I trust that they will treat my data with care?

Probably needless to say that my account has still not been verified.

I normally don't give 1 star reviews because it looks petty. But in this case, there is no other option.

May 30, 2023
Unprompted review
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Hello, we'd like to help you solve your problem. Please contact our support team at info@becharge.de and refer to this review. We'd be delighted to take a closer look at the situation and help you find a solution. Thank you and have a nice day!

Rated 3 out of 5 stars

Stopped working

Stopped working, and 2 weeks later still haven't completed my id validation.

May 21, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Hello, we'd like to help you solve your problem. Please contact our support team at info@becharge.de and refer to this review. We'd be delighted to take a closer look at the situation and help you find a solution. Thank you and have a nice day!

Rated 1 out of 5 stars

Very bad experience

Very bad experience, receiving error messages when trying to pay, no support, no response

May 17, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

We are really sorry you have had a bad experience. However we have not received any mail on this subject from you.
Please contact our helpdesk at info@becharge.de so that we can take a closer look at your situation and provide you with a suitable solution. Thank you and have a nice day!

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Rated 1 out of 5 stars

Unbelievably bad service

This website is a joke. After uploading your ID you still can’t make bigger purchases. Your account gets blocked for 24 hours if you still try or if you put a single wrong digit of you credit card number by accident. The support doesn’t really read you messages or doesn’t care.

May 10, 2023
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Hello,
We are sorry to hear that the purchase patterns offered do not match your expectations. We always try to make a combination corresponding to normal buying behaviour and a minimum of security, both for you and for us. The limits we apply clearly do not match your needs, notwithstanding, we hope for your understanding as these rules are based on 20 years of experience.
Best regards, beCHARGE


Rated 3 out of 5 stars

Not the best!

Google Pay didn't work even though I had credit. I think they should work on this bug again. I'll check again in a month to see if I can improve the recession again.

September 17, 2022
Unprompted review
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Hello, we don't understand the problem. Could you please send us an email to info@becharge.de and explain what is wrong?
Best regards
The beCHARGE team

Rated 5 out of 5 stars

This is a wonderful and easy way to…

This is a wonderful and easy way to recharge your phone without additional cost.
Ever since I came in touch with becharge.de.
I just love it.
It is easy and simple.
I suggest they also add Paypal to one of the means of payment

April 2, 2021
Unprompted review
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Thank you for your feedback and trust in beCHARGE.
Best regards
The beCHARGE team

Rated 4 out of 5 stars

request and expierence

it is really good, i have enjoyed the app so much. sometimes it si very difficult to load your phone in the night when all shops have closed. but what i would like to add is that they should at least add the one of 5 euros to it to enabke those that dont have enough money use the app too.

thanks

March 4, 2021
Unprompted review
beCHARGE Deutchland logo

Reply from beCHARGE Deutchland

Thank you for your feedback and trust in beCHARGE.
Best regards
The beCHARGE team

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