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Company details

  1. Travel & Vacation

Written by the company

The easy online booking & management system for holiday businesses, created by the award-winning team behind @cool_camping. Simple, powerful & affordable.


Contact info

  • Rivington Street 81, EC2A 3AY, London, United Kingdom

  • bedful.com

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service!
I'm a nightmare when it comes to IT, so to be able to email Jamie and ask questions or I require help, is a real life saver! Absolutely brilliant service 'Bedful'

February 3, 2026
Unprompted review
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Rated 5 out of 5 stars

A great booking system

We have been using Bedful for years and it keeps getting better and better with features being added. The support team are great, especially Jamie who always responds quickly and efficiently.
The system is easy to use and it integrates with a lot of other booking sites.
I would definitely recommend Bedful to anyone needing a booking and management system.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ideal partner for bookings

Really enjoyed working with Lucy and the support team at Bedful on this. Recommend them if you have a campsite, holiday accommodation, venue you’re looking to rent out.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Simply, The Best!

We started our holiday let business with Bedful 4 years ago having been recommended it by a friend in the business. I'd looked at several others, but Bedful really suited us. Fabulous onboarding procedure by Lucy, made it really easy to understand and so quick to pick up how to navigate the software. Earlier this year we were lured away by a bigger, more impressive looking system - after 6 months we returned to Bedful - need I say more? I am so happy to be back, thank you Bedful for being simply, the best property management system out there.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Bedful system is a great management system

"We've been using the Bedful system since we launched, and it has been a fantastic tool for managing our bookings, messages, security deposits, and more. The system is user-friendly and covers everything we need. Lucy has been a huge help, always offering great support and demonstrating in-depth knowledge of how the database works. Whenever we’ve needed adjustments or improvements, the team has been open to listening and making changes. Highly recommend Bedful for anyone needing a reliable booking management system!”

October 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Really helpful service for managing bookings

I set up Bedful this year to integrate bookings from other sites. It's really useful to have all the bookings and availability in one place. Lucy was incredibly helpful in setting it up and is always available to answer questions. Full marks and highly recommended.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Bedful / Thanks Lucy

The main testament to Bedful is the service provided by Lucy who remains really knowledgeable and responsive to requests etc. The platform itself works well for our needs and when we request for something to be tweaked sometimes it can and other times when it can’t it tends to be understandable…ideally some element of bespoke tech would help us further but will continue to work with Bedful as the go to platform to continuously improve

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

The perfect booking platform for campsites

Our camping farm is still in its early stages and after exploring a couple of different booking platforms we're so glad to have found Bedful. Taking direct bookings on our website for camping, vans and all kinds of different glamping pods is a breeze, and Lucy's help on the phone is always brilliant. If you're looking for a new booking platform (and even if you're not), look no further!

August 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Comprehensive booking system

We started our business in 2021 and we were recommended Bedful by a friend (a fellow Bedful user). The system is very comprehensive and simple to use. If we have any issues or are unsure of how to do something the support backup is great. It’s lovely to be able to talk to someone at the end of the phone. Lucy is so patient and always resolves our issues quickly (we aren’t very techy!) and always sounds so happy and smiley. Would thoroughly recommend Bedful.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

I have used bedful for 4 years now and…

I have used bedful for 4 years now and has been a great system to use. My business has gone from a single unit the the most booked site in the UK over this period and have had to change lots of things we do down here and have always been supported by Bedful with this. I really appreciate all the help they give (Big shout to Lucy and Jamie) as it has been vital to the sucsess of my business.

July 26, 2024
Unprompted review

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