Driver friendly service good

DO NOT USE THIS COMPANY ITS A COMPLETE SCAM AND THEY WONT REFUND YOU WHEN THEY CANCEL YOUR ORDER I HAVE HAD TO GET IT BACK THROUGH MY BANK.... THEY WILL REPLY TO THIS SAYING WE ONLY PRE AUTHORISED THE PAYMENT IT USUALLY GOES BACK IN WITHIN 30 MINUTES BUT IT MAY TAKE 3 DAYS THEN 3 DAYS PASS AND THEY DON'T RESPOND BANK HAS REPLACED MONEY DO NOT USE TJIS SCUMMY COMPANY

Been waiting to get paid for over a week, been lied as well, that my money will be paid in the next 2h (3 days ago)
Delivery completed on the 30th, is the 8th almost and I still need to chase beelivery team for my money. Spent over 30£ buying products , paying fuel and doing 2 deliveries which seems like I done them for free.
They just pass me from one driver support to another and no problem solved.

The app was not like this before, now is falling apart. Don t recommend using it anymore for providing delivery services because of this situation.

Payment use to arrive in my account within 1h. Still have the same card details but I am still waiting? How is that making sense? Been a driver working with them since 2017, dissapointed!

I found Beelivery quite by accident. I had missed some items from an online shop. Yes, it does cost a bit extra but it's brilliant if xou find out you've run out of some items and your local shop is shut and you live in a village. There is a minimum spend of £20 plus delivery costs. But well worth it

DOES NOT PAY ITS DRIVERS! AVOID!
I have been a driver for Beelivery for the past 4 years. However, AI has taken control of the app this past year, and there are no longer humans operating it behind the scenes. Since this has happened, it’s been impossible to get paid for the jobs that I've fulfilled and there is literally no one to contact to escalate this to.
It’s one thing not being paid for a job that you’ve worked, it’s another when a driver has to pay for the customers items out of their own pockets and fight a battle with an AI bot for days, weeks, months, just to be compensated for paying for those items. This is not just happening to me, it’s happening to every driver.
So when you’re ordering shopping, please bear in mind this situation, i’d advise to use Uber or Deliveroo instead, they’re also much cheaper.

This is fruad app not been paid. £132 pounds gone. Customers might be happy they get their order but drivers not getting paid who paid for their order. And this app is completely AI generated. Even company Address is wrong, it’s just an empty land. They are clever they just provided a street name.

Quick delivery. Expensive but it was early in the morning and I needed those cigs and Red Bull.

I have been a driver for this shoddy company for a year now and everytime I make a delivery. They have some problem with it. It's either they expect there price range to accurate. £11-£15 for 20 cigarettes. That price died in the 2000s and other problems with if you don't get there in time. I do have to drive from Taunton most of the time and they give me deliveries that need delivering in Exeter, Minehead and other long distances too. There was also a time where I had to upload a receipt to there app and it wouldn't show up properly and I told them this - they keep my money and then tried to get me to pay for more stuff while not paying me back! This app is a joke to say the least. Be warned.

It is now 20 October and Beelivery still has not paid me for a delivery completed on 11 October 2026 (order number 3788024).

I am owed £51.78 for the shopping I purchased using my own money, plus £15.52 for the delivery itself. That is £67.30 outstanding.

This is now the third time I have experienced payment issues with Beelivery. Three payment issues are not an isolated mistake. This repeated failure to pay a driver what they are owed is an unacceptable pattern of behaviour and fraudulent way to run a business.

Their support chat has provided nothing but automated responses about delays, with no actual resolution and no money returned to me.

I paid £51.78 out of my own pocket to fulfil an order and am still waiting for reimbursement, let alone the delivery fee I earned.

I have now had to send a formal letter before action to claim back my money formally, rather than wasting any more time with automated support bots and reviews. I will update this review again when the two weeks they were given to respond has elapsed.

Very expensive. Delivery driver not the person photographed. Illegal cigarettes. Telephone calls requesting pins before delivery! Orders accepted then immediately cancelled. Don’t bother not worth the hassle. Cheaper for me to get a cab to collect items myself than to use Beelivery.

AVOID, AVOID, AVOID, AVOID

I order the specific hand cream. The delivery arrived and it was an entirely different cream. I said to the man at the door, I do not want this product. He took it away. I contacted Beedelivery and explain the situation, the told me that I would get a full refund and that it was in the process as I received zero products. I have since been told that I will not get a refund, so basically they stole from me.

used for ages, never been let down.

I didn’t bother placing an order because the prices were outrageously expensive.

Really expensive (like more than double). Took hours and hours to arrive. App updates inaccurate. Offered to refund then ignored me when i agreed until driver arrived. Will NEVER order again. AVOID

Ordered items £32. Informed the items were not available. I requested the payment to be deposited into my account. Instead they charged me another £32. When I queried this they wanted me to give a tip to the driver who never delivered anyway. After 4 days of trying I am still £64 out of pocket. Avoid Beelivery, clearly cheated me. I will have to request a charge-back from my credit card.

Absolutely terrible. They force you to take substitutes. The delivery driver tried to call but I get so many scam callers I didn’t answer. Paid over £120 for 60 tins of Morrisons cat food when I wanted Whiskas. I will never use them again.

The drivers R always chatty n polite. Many ring to c if they can change the order 5 stars for all very happy

The Beelivery 24/7 same-day or night delivery service is very convenient and quick. Although I am starting to think that the price of each item is too high when compared to my local Co-op. Nevertheless it is good that I can have heavy items like canned foods and beer delivered which I would not be able to carry from the shop. All in all, an order of food to last 2 to 3 days can easily cost about £70. And a big order to last a week can cost about £170. I am having to be more specific about what food items I want.

I like your delivery guys. They are kind. You charge way too much but heyho. Thanks.