A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.
Company replied
I absolutely love the beer. I ordered it to be delivered to Ipswich Suffolk, but I got the details wrong, I received an email sorting things out for me and I was so grateful. I will definitely be orde... See more
Company replied
Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!
Company replied
Company details
Written by the company
We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware
Contact info
Unit 20, Marston Business Park, Tockwith, YO26 7QF, York, United Kingdom
- 01423 359371
- sales@beerritz.co.uk
- beerritz.co.uk
4.9
Excellent
287 reviews
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First class deliveries come out really…
First class deliveries come out really quickly amazing beer far superior to mainstream supermarkets will use them again !
October 14, 2024
Reply from Beer Ritz
Hi James! Thank you for your kind review. We hope you enjoy your beers! :) Thanks, The Beer Ritz Team
Good Service and packaging
I ordered 18 bottles of Christmas Beer and all were delivered next day, not a bottle Brocken.
Very well packed with double corrugated cardboard boxes and cardboard separators inside. Also cushioned with shredded cardboard for extra security.
October 11, 2024
Reply from Beer Ritz
Hi Keri. Thanks very much for taking the time to write a review. Happy you're pleased with your order :)
BITBURGER AND DRIVE ON TIME--WHAT COULD…
BITBURGER AND DRIVE ON TIME--WHAT COULD BE BETTER
October 11, 2024
Reply from Beer Ritz
Hi Roger. Thanks for the great review. Pleased you're happy with your order. :)
Reply from Beer Ritz
Hi Gusthe, thanks for the great review and spending the time to send one :)
Great choice of beers at good prices
Great choice of beers on easily navigable website. Delivery cost might be a bit high but delivery service is excellent with next day being default. Will be back!
October 1, 2024
Reply from Beer Ritz
Hi David. Thank you for your kind review :) We hope you enjoy your beers! Thanks, Pippa, The Beer Ritz Team
Items as described
Items as described. Great bear, very hard to find elsewhere. Just wish delivery could be less expensive even if it came slower. Delivery is very quick but expensive.
September 16, 2024
Reply from Beer Ritz
Thanks for the positive review Em. The delivery charge is what we are charged by the couriers - it is a little more expensive, but it is a fragile, next day service, which we have found to be the best bet for people getting what they want, quickly, and undamaged.
Great quick delivery great service…
Great quick delivery great service would recommend to family and friends
September 5, 2024
Reply from Beer Ritz
Hi Malcolm, thanks very much for the positive review - hope to hear from you again soon!
Reply from Beer Ritz
Thank you Sacha :) We hope you enjoy your beers!
Reply from Beer Ritz
Thank you for your review :) We hope you enjoy your beers :)
Order arrived quickly
Order arrived quickly and good communication throughout. Neat packaging
August 6, 2024
Reply from Beer Ritz
Hi Joanne, Thank you for your kind review :) We hope you enjoy your beers!
Kind Regards, Pippa
Fast delivery and product as described
Fast delivery and product as described. Would recommend
August 4, 2024
Reply from Beer Ritz
Thanks for the five stars, great to hear you're happy with the service :) The Beer Ritz Team
new beer = good time.
Good to see new beers at affordable prices, always like to try something new & the selection the company has, it does look very good, I'm well pleased.
July 31, 2024
Reply from Beer Ritz
Hi Andrew, Great to hear your pleased with our service. Thanks for the great review! Cheers, The Beer Ritz Team
Excellent communication and rapid…
Excellent communication and rapid shipment and delivery! Will be using again.
July 25, 2024
Reply from Beer Ritz
Hi Adam, Great news! You're review has brightened our afternoon. Thank you so much. The Beer Ritz Team :)
Great service and items arrived as…
Great service and items arrived as expected. Postage a bit steep, but I guess glass requires a lot of packing
July 21, 2024
Reply from Beer Ritz
Hi Sean, thanks for the review. The courier charge is passed on at cost - it is a next-day fragile handling service, which we've found to be necessary for glass items.
Reply from Beer Ritz
Hi . Thanks for the great review :)
Reply from Beer Ritz
Hi Nic, thanks for taking time to leave us a 5* review. Hope you're happy with the beers :)
Beer Ritz makes it easy
Beer Ritz makes it easy to order and very pleasant while doing so.
Online companies would do well to learn from BeerRitz and their superb customer service.
Delivery occurred within 24 hours of ordering!!
June 11, 2024
Reply from Beer Ritz
What a lovely review - thanks Michael! Hope to hear from you again soon.
Great selection of beer
Great selection of beer, stocked my favourite Mort Subite kriek lambic.
Fast delivery.
June 5, 2024
Reply from Beer Ritz
Hi Lisa, thanks for the positive review, and we hope to hear from you again soon
Good experience
Easy to navigate website, availability of beers and very speedy delivery. Thank you!
May 15, 2024
Reply from Beer Ritz
Thank you for your kind review Dany. Enjoy your beers!
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