Behavet Reviews 

648
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, understanding, and professional approach, making them feel at ease and supported. The service is frequently highlighted as efficient and helpful, with many appreciating the clear explanations and effective strategies provided, leading to positive changes in their dogs' behavior. Reviewers often feel more confident and hopeful, commending the excellent customer service and smooth user experience. However, some customers also noted that online consultations were primarily conversational, with less direct interaction with their dogs, and a few felt their dog's behavior initially worsened or didn't improve as anticipated despite following the methods.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as efficient, professional, and... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness, efficiency,... See more

User experience

Customers had positive experiences with user experience, feeling hopeful and relieved after consultations... See more

Product

Users describe positive interactions with the product, noting significant improvements in their pets'... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things... See more

Rated 5 out of 5 stars

Dr Victoria was so understanding and lovely throughout our first consultation. She made us feel at ease and ensured us that our little girl willow who is Blind could learn new skills to help her de... See more

Rated 5 out of 5 stars

Dr Bridget made us feel completely at ease. She asked us a comprehensive list of questions about Alfie and his behavioural problems. We were very impressed with the support and information we were giv... See more

Rated 5 out of 5 stars

Behavet is transformative. Our dog Murphy had some behaviour challenges and with the coaching and training from Dr Yolandé Murphy has come along way. We are able to manage the situations that Murph... See more


Company details

  1. Veterinarian
  2. Dog Trainer
  3. Pet Trainer

About Behavet

Written by the company

The Home of Real-Life Behaviour Results for You & Your Pets.

Behavet is the remote Veterinary Behaviour practice founded by Dr. Tom Mitchell to demystify dog and cat behaviour and improve communication between pets and owners.

Behavet works with clients across the world to offer both one-to-one Behaviour improvement support as well as providing a referral service for a network of Veterinary practices.

Get in touch with the team

Or, send us an email to: hello@beha.vet, and let our experienced team know what your pet is struggling with

Alternatively, book a call with our experienced Client Success team and find out how you could get booked in with our Behaviourists for as little as £25 out-of-pocket.

Book a success call

Contact info

4.8

Excellent

TrustScore 5 out of 5

648 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(648)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our first appointment

We had our first consultation with Dr Ellie and I can honestly say that it was a joy from start to finish. She is excellent at explaining how a dog’s brain works and although for me it was a lot to take in, very helpfully we can access all the information that was discussed to help us in moving forward.

March 27, 2026
Rated 5 out of 5 stars

Great service!

I found the service to respond quickly and was able to arrange an online appointment within a week. Dr Jasmine was able to identify my dog’s difficulties, explain why he was struggling and gave strategies to manage them. I’m looking forward to continuing our journey with Behavet!

March 17, 2026
Rated 5 out of 5 stars

Excellent, highly recommend.

I worked with Dr Zuzannah for a few months to help my Golden retriever with reactivity both in and out of the house. The sessions were incredibly useful in helping me understand the behaviour, and the training videos were brilliant, demonstrating methods of distraction, boundary training, and so much more. She prescribed relevant pain medication that also helped. We've seen great improvement in Ollie, mainly because we have learned how to understand his communication to avoid the reactivity in the house. The training for out of the house has also helped with his moods and distracting him from reacting. Highly recommend!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

The whole Behavet experience has been exceptional. The admin team at the beginning and throughout the process have been friendly, professional and extremely helpful.

The consultation with our behaviourist vet was very thorough and she was very patient even when we had some technical issues; she continued regardless of the less than ideal technical situation. Also, receiving an all round observation of our dog, not just his behaviour difficulties, but picking up potential GI causes is something you do not receive from a behaviourist who is not also a vet.

The documentation and videos sent after the consultation was excellent and left us with no doubts what we were to do going forward.

We would highly recommend Behavet.

March 14, 2026
Rated 5 out of 5 stars

Great teaching/explanations and doable…

Great teaching/explanations and doable strategies once we had discussed our dog’s character, strengths, challenging behaviours. Knowledgeable and reassuring trainer. We got the recorded session and whiteboard a little later the same day, to help us remember our discussions and learning, and plan going forward. Very happy with the service. Trainer is Dr Natalie

March 17, 2026
Rated 5 out of 5 stars

Our amazing first appt

Dr Racheal was amazing in our first appt. She really listened and was so interested in our dog and his challenges. There was no judgement at all about our situation. I went into the appt feeling pretty hopeless about our our super reactive rescue dog with separation anxiety. I now have hope and optimism we will be able to open the blinds and be able to walk him again in the near future. The video resources provided help so much to know what to do. I can’t recommend enough. The admin team have also been totally fantastic and kind.

March 14, 2026
Rated 4 out of 5 stars

They understand…

Dr Natalie was empathetic, kind and fun. I learned a lot about the particular issues behind some of my dog’s behaviours.
I would definitely recommend Behavet if you are having issues. There’s no judgement or recrimination - just sound advice and a clear approach to modifying unwanted behaviour.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Had a 90 min consultation with Behavet…

Had a 90 min consultation with Behavet and Victoria was informative and really made sense and we now have an action plan to help my dog and I actually feel like I have the help and support to make real changes in my dogs life.

March 3, 2026
Rated 5 out of 5 stars

Excellent service

From the original enquiry, to booking the call to the actual call itself, everything was friendly and professional and the follow up information has been exceptional. I'm looking forward to my next session

January 30, 2026
Rated 5 out of 5 stars

Couldn't get in touch

We've started the process with this company not the easiest to get in touch with they have managed to contact us and refunded our first payment
Due to our sweet luna has had a seizure and died I've edited this review because their response was quick and professional my only criticism would the contact issue but other than that I would probably recommend them

February 20, 2026
Unprompted review
Behavet logo

Reply from Behavet

Hi Julian! Thank you so much for reaching out, and I am so, so sorry to hear of the passing of your beautiful Luna before you were able to start working with us. I know this is an incredibly difficult time and we will, of course, make sure that everything is cancelled and work with your insurer.

We are contacting you now as a matter of urgency.

Rated 5 out of 5 stars

I had my onboarding call on the 6th Feb…

I had my onboarding call on the 6th Feb with Shannon, she was really friendly & helpful. On the 21st Feb I had the 1st consultation with Dr Victoria, who was brilliant, gave me some strategies to help with my dogs anxiety. With in the week she was resting more, sleeping in her own bed & happier for me to move around the room. Still need to work on me leaving the room, but Victoria has already said she has ideas to try

February 21, 2026
Rated 5 out of 5 stars

Both their staff and clinician are very…

Both their staff and clinician are very helpful and email assistance came back promptly each time. The plan was clear and prices, and tailored for individual dogs. No long report, so one can jump in and start the process straight away. The videos of training games are very helpful.

February 10, 2026

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