Bought a harvest fresh American style fridge freezer a few months ago. Really pleased with the purchase as it is very well built, very quiet and has a great storage capacity.unfortunately the drinks d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Beko Home & Kitchen Appliances
Written by the company

- UK’s number 1 best selling large home appliance brand
- Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
- 30 Million Appliances
- We’ve sold over 30 million appliances in the UK since 1990.
- 4.4 Out Of 5
- The average score out of 5 our customers give our appliances.
- Sustainability
- At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.
Contact info
1 Greenhill Crescent, WD18 8QU, Watford, United Kingdom
- 0333 207 9710
- customerservice@support.beko.co.uk
- beko.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Lovely frost free fridge freezer
Lovely frost free fridge freezer. Perfect size for 1/2 people. Extremely quiet when operating. I have no negatives. Very happy with my Beko!!
Very disappointing
Vibrating compressor housing or some such. Very loud.
Beko expressed no interest whatsoever and tried to blame everyone else. Very disillusioned and upsetting.
Good design
Lovely fridge freezer very spacious and what is great equal fridge to freezer size. Only negative is quite noisy .
Easy to deal with Curry's
Easy to deal with Curry's
Sales,delivery,installation & removal of old appliance
really good
really happy with new washing machine
Like the oven
Like the oven, everything simple to use, except the clock and timer system, which seems over complicated and nowhere near as simple as the oven it replaced
Fits perfectly undercounter
Fits perfectly undercounter , takes a good load ,so easy to use ,after installer explains modes of the washing machine,,very pleased with my New Beko .
We replaced our old Beko fridge with a…
We replaced our old Beko fridge with a new model. The old one was at least 12 years old and was still working fine. We replaced it because the door shelves had fallen off. maybe because of the plastic being old and fragile? The new one is great and the internal light is so bright, compared to the old one!
I only buy beko washing machines…
I only buy beko washing machines ,tumble dryers dishwashers,fridges & fridge freezers as they virtually last for ever and are reasonably priced
Many Thanks
Charlie
adjustment
The lead man (Rees?) was brilliantly skilled and adjusted the incorrect installation done on 19th July so did not need to exchange the washing machine for a new one.. It is now working well !!!
the product is solid frame struture …
the product is solid frame struture given you confidence if you are heavy handed roomy not tight for space a good all round appliance
The flap on the freezer top shelf has…
The flap on the freezer top shelf has come off and can,t get it back again .... it was so stiff to pull down and it came right off I am very disappointed Could you phone me on 07831579795 to arrange someone to come and fix it i've only had it a couple of weeks ... It;s almost impossible to pull open thank you .
Great communication
Great communication, really helpful staff taking the first phone call which lead to an engineer being booked.
Although the machine is good
Although the machine is good, the 45 page instruction booklet is poor. Very helpful in parts, but deficient in explaining some buttons on our machine. It seems like it was written for a different model
Love the BEKO Cooker except for when…
Love the BEKO Cooker except for when turned off it stays hot for a long time
Purchased a oven end of june once out…
Purchased a oven end of june once out of the box we noticed is was damaged and had to go back.. got a new replacement oven a few days later and when fitting it there was no screws to attach the ovenvto the unit when there should have been. But i used it once and it took forever to cook something and halfway through cooking the oven tripped out all my electricity 3 times. I have had to wait for someone to fix the oven or replace it and iv had people cancelling there visits or not turn up. I have been living without an oven for the best part of 2 months now
Im really glad I bought this washer
Im really glad I bought this washer. Its much quieter than my old one. Im really happy with the various washes cycle choices and a it was a decent price.
All in all very happy
Pump went wrong after 4 months
We bought the machine when we moved home. I was pleased with it's performance but 4 months later the water wasn't pumping out fully. The engineer, who was pleasant, came out about 4 days later. He had to order a new pump which took a week. He came to fit it but said it still wasn't draining properly as there was a blockage in the waste pipe extension which wasn't covered by the warranty. I had to call out a local engineer thst we've used before. He checked the extension pipe and there was nothing in it
On further inspection he found that the main waste pipe was kinked because the machine had been pushed back too far and subsequently the water couldn't get out. That cost me £69! So much for a warranty.
No real user manual with the machine.
No real user manual with the machine.
Very time consuming and annoying trying to change the programme selected to the fast option. Why isn’t there just a button?? Does not change.
Once the washing detergent capsule did not disintegrate resulting in clothing not being cleaned.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







