Beko UK Reviews 

46,254
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 10,591 reviews, reviewers had a great experience with this company. Customers appreciate that the modern appliances run remarkably quietly, offering efficient performance alongside plenty of useful everyday programs, reliable temperature control, and impressive overall functionality. People frequently mention the solid build quality, spacious internal storage capacities, and how wonderfully the products handle daily household routines without unexpected issues. However, some people mentioned experiencing frustrating service delays, unhelpful communication regarding repair appointments, and difficulties with obtaining correct replacement parts. Others noted occasional minor design flaws, such as flimsy pull-down drawers, missing installation hardware, awkward control panels, or poorly fitting internal components.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product experiences, with high disagreement among consumers. While... See more

Quality

Clients share positive opinions on quality, highlighting that appliances are well built and reliable.... See more

User experience

Reviewers mention positive feedback about user experience, noting that appliances work very well, are easy to... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported. While many reviewers praised... See more

Staff

Customers consistently note positive experiences with staff, highlighting the helpful, polite, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a harvest fresh American style fridge freezer a few months ago. Really pleased with the purchase as it is very well built, very quiet and has a great storage capacity.unfortunately the drinks d... See more

Rated 4 out of 5 stars

My undercounter freezer is fine as an extra in utility room. Was delivered by Currys on time and reasonable price. Pull down drawers a little flimsy but work ok. Had a Beko freezer before and never... See more

Rated 4 out of 5 stars

Bought Beko as have good experience with their appliances in the past and they are always very reasonably priced and reliable (particularly as this was an integrated larder fridge which aren’t chap).... See more

Rated 4 out of 5 stars

A very good oven (also highly rated by Which) which is easy to use and a very competitive price. Only downside (hence 1 star subtracted): the connection terminal block is undersized for standard 6 sq... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(46,254)

10,280 reviews in the last 12 months

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Rated 4 out of 5 stars

Good design

Lovely fridge freezer very spacious and what is great equal fridge to freezer size. Only negative is quite noisy .

July 28, 2026
Rated 4 out of 5 stars

Like the oven

Like the oven, everything simple to use, except the clock and timer system, which seems over complicated and nowhere near as simple as the oven it replaced

July 28, 2026
Rated 5 out of 5 stars

We replaced our old Beko fridge with a…

We replaced our old Beko fridge with a new model. The old one was at least 12 years old and was still working fine. We replaced it because the door shelves had fallen off. maybe because of the plastic being old and fragile? The new one is great and the internal light is so bright, compared to the old one!

July 28, 2026
Rated 5 out of 5 stars

adjustment

The lead man (Rees?) was brilliantly skilled and adjusted the incorrect installation done on 19th July so did not need to exchange the washing machine for a new one.. It is now working well !!!

July 28, 2026
Rated 3 out of 5 stars

The flap on the freezer top shelf has…

The flap on the freezer top shelf has come off and can,t get it back again .... it was so stiff to pull down and it came right off I am very disappointed Could you phone me on 07831579795 to arrange someone to come and fix it i've only had it a couple of weeks ... It;s almost impossible to pull open thank you .

July 28, 2026
Rated 3 out of 5 stars

Although the machine is good

Although the machine is good, the 45 page instruction booklet is poor. Very helpful in parts, but deficient in explaining some buttons on our machine. It seems like it was written for a different model

July 14, 2026
Rated 1 out of 5 stars

Purchased a oven end of june once out…

Purchased a oven end of june once out of the box we noticed is was damaged and had to go back.. got a new replacement oven a few days later and when fitting it there was no screws to attach the ovenvto the unit when there should have been. But i used it once and it took forever to cook something and halfway through cooking the oven tripped out all my electricity 3 times. I have had to wait for someone to fix the oven or replace it and iv had people cancelling there visits or not turn up. I have been living without an oven for the best part of 2 months now

July 28, 2026
Rated 2 out of 5 stars

Pump went wrong after 4 months

We bought the machine when we moved home. I was pleased with it's performance but 4 months later the water wasn't pumping out fully. The engineer, who was pleasant, came out about 4 days later. He had to order a new pump which took a week. He came to fit it but said it still wasn't draining properly as there was a blockage in the waste pipe extension which wasn't covered by the warranty. I had to call out a local engineer thst we've used before. He checked the extension pipe and there was nothing in it
On further inspection he found that the main waste pipe was kinked because the machine had been pushed back too far and subsequently the water couldn't get out. That cost me £69! So much for a warranty.

July 28, 2026
Rated 2 out of 5 stars

No real user manual with the machine.

No real user manual with the machine.
Very time consuming and annoying trying to change the programme selected to the fast option. Why isn’t there just a button?? Does not change.
Once the washing detergent capsule did not disintegrate resulting in clothing not being cleaned.

July 28, 2026

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