Does not support free speech..
Does not support free speech..
Bans books of writers they are not agreeing with..
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Does not support free speech..
Bans books of writers they are not agreeing with..
Dreadful... wanted to return a book as I'd accidentally ordered two copies and used the email provided by this seller to contact them. Apparently the address can't receive emails or is "unknown". Then tried their chat function. Left contact details on the chat, again as their instructions said. More than a week of chasing and then found another email address buried on their Instagram account which isn't showing anywhere on their website. What a scam.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.