Belka London Reviews 25

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

They did ship my order out the next day after placing the order but the shipping company held the package for a week or was there some issue with the tracking codes? Anyways received my package with a... See more

Rated 5 out of 5 stars

I received my order last week so we've been testing it out. Definitely one of my best purchases this year, this also explains why they are always sold out.

Rated 5 out of 5 stars

I've checked their site at least 2-3 times per week for restock as they are constantly sold out, finally managed to catch it at the right time.. happy to say that the bed is now in my hands and I am v... See more

Company replied

Company details

  1. Pet Store

Written by the company

Handmade pet supplies with premium materials


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

They did ship my order out the next day…

They did ship my order out the next day after placing the order but the shipping company held the package for a week or was there some issue with the tracking codes? Anyways received my package with a slight delays but the product is decent!

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely bed

Lovely bed! Belka London managed to sort things out with less than a week. High quality service and product. Happy customer!

March 2, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery. Definitely worth to try!

March 1, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Advertisement
Rated 5 out of 5 stars

Surprised by the quick dispatch and…

Surprised by the quick dispatch and delivery. Took only 3-4 days and i'm very happy.

February 27, 2023
Unprompted review
Belka London logo

Reply from Belka London

We're so happy to hear that you had a great experience! Your kind words mean a lot to us. Thank you for taking the time to leave a review

Rated 5 out of 5 stars

I've checked their site at least 2-3…

I've checked their site at least 2-3 times per week for restock as they are constantly sold out, finally managed to catch it at the right time.. happy to say that the bed is now in my hands and I am very pleased with it.

February 24, 2023
Unprompted review
Belka London logo

Reply from Belka London

We're so happy to hear that you had a great experience! Your kind words mean a lot to us. Thank you for taking the time to leave a review

Rated 5 out of 5 stars

The team was easy to reach and the…

The team was easy to reach and the order came on time. Took no more than 5-6 days cheers.

February 22, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

They came around quickly as I needed…

They came around quickly as I needed this bed from Belka or I'd find similar from somewhere else (as they are constantly sold out) but I got one and I am very happy. Thanks.

February 21, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Advertisement
Rated 5 out of 5 stars

Has to be one of the best purchases of…

Has to be one of the best purchases of this year I think. The bed is nice and soft, doesn't have the factory stench on it that pet products usually have. Five stars definitely.

February 16, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Rated 4 out of 5 stars

The bed is comfy but there was a delay…

The bed is comfy but there was a delay with our order.. not a big issue but worth to mention. Still four stars.

February 12, 2023
Unprompted review
Belka London logo

Reply from Belka London

We are happy that you were satisfied with the product. We will do our best to improve the shipping

Rated 5 out of 5 stars

This is a very stylish bed for my dog

This is a very stylish bed for my dog. It blends in well with the rest of the interior and obviously the dog also loves it. Thanks!!

February 10, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

On time

On time. Very happy with my order.

February 10, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Advertisement
Rated 5 out of 5 stars

Managed to get the ergonomic nest bed…

Managed to get the ergonomic nest bed right before it sold out. The materials used are very soft and feel natural too. Love it.

February 9, 2023
Unprompted review
Belka London logo

Reply from Belka London

We're glad we could exceed your expectations and make a difference in your experience. Thank you for your support!

Rated 4 out of 5 stars

No issues with the product but there…

No issues with the product but there was a slight delay in delivery thus 4 stars.

February 5, 2023
Unprompted review
Belka London logo

Reply from Belka London

Hello, we are happy that you liked the product. Unfortunately, sometimes there may be delays in shipping but the package is always monitored via the tracking code.

Rated 5 out of 5 stars

Very easy to order

Very easy to order, no huss and fuss with deliveries and the price was fair too, cheers.

February 7, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Shipment arrived on time

Shipment arrived on time. As advertised, can recommend. Thanks

February 5, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Advertisement
Rated 5 out of 5 stars

Did a lot of research before i placed…

Did a lot of research before i placed my order and I'm very happy that I decided to go with Belka London as the customer service is familiar with my needs and managed to cater me well. Thanks.

February 6, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Parcel received on time

Parcel received on time. Very happy so far, need to see if there will be any wear and tear but everything looks like high quality.

February 3, 2023
Unprompted review
Belka London logo

Reply from Belka London

Thank you for your kind words! We're thrilled to hear that you had a positive experience and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

The prices are good and the customer…

The prices are good and the customer service too. They are really second to none. I needed some advice before ordering and all my questions were answered promptly and on time.

February 1, 2023
Unprompted review
Belka London logo

Reply from Belka London

We're so happy to hear that you had a great experience! Your kind words mean a lot to us. Thank you for taking the time to leave a review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look