I HAVE TO GIVE THIS HORRENDOUS COMPANY 1 STAR TO WRITE A REVIEW,BUT ACTUALLY ITS 0 STARS ,IVE BEEN WAITING 3 OR MORE WEEKS FOR A TOY FOR MY DOG,(WELL OLDER PUPPY NOW ) ,THEY HAVE BEEN FOBBING ME OFF W... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dodgy gits . Ordered glasses for 85 year old father . Finally turned up advertised as German. They don't work as advertised and lenses all misted. I requested a refund and they supplied a Moro... See more
absolutely disgusting service been waiting 27 days for my order still hasn't arrived no- one has phoned me when I've have asked them too I've sent a 12 email's and nothing and when I've asked for my... See more
They have taken 26 pounds from my disabled mother for a dog bed no item received and no response from them I hope they rot in their cheap hell
People also looked at
Shocking!
How can this website be up? All the reviews are correct. No confirmation email of sail but you do get emails with reduction codes. No so called support team. The contact number is a mobile number. The company address is in London and the voice mail is a recorded American voice. How do we get this site investigated? Disgusting 🤮!
September 25, 2021
Unprompted review
Advertisement
Ordered item gave me invalid tracking…
Ordered item gave me invalid tracking number and still not arrived said it may be with post office but no card left at my home and item was small enuf to be posted In the letter box . Keep emailing but getting no where so lost £20!
August 27, 2021
Unprompted review
Non existent customer service ***DO NOT BUY FROM!!***
I ordered an item 3weeks in advance of needing it. When it didn’t arrive in time, I requested a refund.
Nothing.
It finally arrived 4weeks after ordering - a weeks after I needed it.
Nowhere on the order did it say to allow 4weeks for delivery as it was coming from CHINA!!!
I have written approx 20 emails, I got the generic ‘We’ll be in touch’ replies, and, finally, a personal one, but asking what I required??!!!
I’ve raised a complaint with PayPal, but still haven’t heard anything from the company. I’m now emailing every day.
Absolutely disgusting!
August 25, 2021
Unprompted review
Appalling customer service
Appalling customer service! Waiting for ages to return an item, dreadful quality and they keep sending me emails "thanks for waiting, we will get back to you" never again! Scammers
July 13, 2021
Unprompted review
If I could choose 0 rating I would
If I could choose 0 rating I would. I purchased a Jumball pet toy for my puppy and had to throw it in the bin after 15 mins of him playing it. He nearly choked on the rubber bits that come out so easily and then the switch came loose and I heard him screaming in pain where his fur had got wrapped around it. Should be banned. Also paid £16 pounds for something that probably cost 20p to produce. Shocking.
June 11, 2021
Unprompted review
Advertisement
Adjustable spectacles a scam imo.
Bellagadgets sent adjustable spectacles that on arrival appeared to be the same as found in Christmas crackers.
Blocked my email no money back. Appears to be a scam that is fooling lots of people.
March 25, 2021
Unprompted review
AVOID AVOID AVOID!!!
Terrible. I ordered some lights and in error didn’t check reviews first. Big mistake they were all bad. I immediately asked for a refund. At first they said ok. It didn’t come. Then they emailed saying it’s been shipped!! Rubbish customer service. Now have reported to PayPal. Avoid!
January 16, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.